7E21--Continuation of External Paging Services
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), specifically the Technology Acquisition Center NJ (36C10B), has awarded a contract for the Continuation of External Paging Services to SPOK INC. This award, valued at $757,256.04, ensures reliable, time-sensitive communication for VA personnel across 81 VA Medical Centers (VAMCs).
Scope of Work
The contract covers the continuation of external paging services, including uninterrupted paging coverage and technical support. These services are critical for maintaining consistent operational readiness within supported VA program areas. The effort includes Line Item Numbers 0001 through 0004.
Contract Details
- Contract Type: Award Notice
- Awardee: SPOK INC. (UEI JEARDVYGX7M7)
- Award Amount: $757,256.04
- Award Date: May 26, 2026
- Contracting Office: Department of Veterans Affairs, Technology Acquisition Center NJ (36C10B)
- Product Service Code: 7E21
- NAICS Code: 517112
Rationale for Award
This award was made as a sole-source to SPOK INC., as detailed in the Justification for Other Than Full and Open Competition (JOFOC). The VA determined SPOK to be the only provider capable of meeting the requirements for seamless renewal, continued use, and maintenance of deployed pagers without significant disruption. Switching vendors would introduce unacceptable risks to patient care due to communication disruptions and would incur significant duplicative costs (estimated at $1 million) because the services rely on SPOK's native infrastructure. Market research, including a Request for Information (RFI), did not identify other sources capable of meeting these specific requirements. The VA is exploring future competition for next-generation clinical communications.
Contact Information
- Contracting Officer: Brett Schwerin
- Email: Brett.Schwerin@va.gov
- Phone: (848) 377-5053