7G21--Lee County Nurse Call System

Questions & Answers / Clarifications

This document provides clarification for RFQ 36C24826Q0237 to help offerors avoid pricing risk and unintended assumptions.

• Availability of Existing Drawings: Offerors are asked to confirm if existing nurse call as-builts, device schedules, device location drawings, or electrical/low-voltage drawings showing cable pathways are available.

• Basis for Labor/Installation: If the above drawings are not available, offerors are to confirm if they should base labor/installation on Attachment B quantities, plus field verification, and include assumptions for device placement by typical room types (e.g., patient rooms, bathrooms, nurse stations).

• The answer provided directs offerors to "Attachment E for additional floor plans," indicating that this attachment is crucial for understanding the scope and making accurate bids, especially if existing drawings are unavailable.

Amendment / Modification

This amendment (0003) to Combined Synopsis # 36C24826Q0237 makes the following changes:

• RFQ Closing Date Extension: The closing date has been extended from March 19, 2026, to March 25, 2026, at 4:30 PM EST.

• Added Attachments: The following documents are now incorporated into the solicitation package:

  • Attachment D – Answers to Additional RFQ Questions
  • Attachment E – Additional Floor Plan

• The RFQ closing date has been modified.

• Attachments D and E have been added to the solicitation.

• Offerors must submit quotations by the new closing date of March 25, 2026.

• Quotations must reflect information contained in the newly added attachments (Attachment D and Attachment E).

• All other terms and conditions of the original solicitation remain unchanged.

Form / Attachment / Pricing Sheet

This document is a PDF portfolio that requires Adobe Acrobat X or Adobe Reader X (or later) for optimal viewing. It contains additional floor plans related to the opportunity.

• The document is a PDF portfolio.
• It contains "Additional Floor Plans."

Bidders should download and open this document using compatible Adobe software to view the detailed floor plans. These plans are likely critical for understanding the physical requirements or scope of the opportunity and may impact proposal development and pricing.

Amendment / Modification

This document is Amendment 0002 to Combined Synopsis # 36C24826Q0237.

Key changes include:

• RFQ Closing Date Extension: The closing date has been extended from March 13, 2026, to March 19, 2026, at 4:30 PM EST.

• Added Attachments: The following documents have been added to the solicitation package:

  • Attachment A – Answers to RFQ Questions
  • Attachment B – CLIN 0001 Nurse Call System
  • Attachment C – Facility Floor Plans

• The RFQ closing date has been modified.

• Attachments A, B, and C are now incorporated into the solicitation.

• Offerors must submit quotations by the new closing date of March 19, 2026.

• Quotations must reflect the information contained in the newly added attachments (Answers to RFQ Questions, CLIN 0001 Nurse Call System, and Facility Floor Plans).

Form / Attachment / Pricing Sheet

This document contains composite floor plans for a multi-level building, likely related to a construction or renovation project. It provides detailed layouts for each floor, including room designations, partition types, and symbols for various building systems and safety features.

• Floor Plans: Detailed layouts for Level 1 (A101), Level 2 (A102), Level 3 (SOC-3), Level 4 (SOC-4), and Level 5 (SOC-5).
• Partition Legend: Defines different types of walls, including fire barriers, smoke walls, and corridors.
• Symbols List: Explains various symbols used on the plans, such as exits, fire extinguishers, fire alarm components, and medical equipment.
• Suite Descriptions: Lists and describes the function and size of various suites within the building.
• Key Notes: Provides specific information regarding fire safety, construction materials, and occupancy.

These floor plans are crucial for bidders to understand the physical layout and construction requirements of the facility. They inform decisions regarding site visits, material estimates, labor planning, and the overall feasibility of undertaking work within the specified building structure. Bidders can use these plans to identify the scope of work, potential challenges, and specific areas of focus for their proposals.

Form / Attachment / Pricing Sheet

This document, "Attachment B CLIN 0001 Nurse Call System.xlsx", details the quantities of various components required for a Nurse Call System, likely as part of a larger CLIN (Contract Line Item Number) 0001. It serves as a breakdown of hardware and software needed for different floors and system-wide functions.

This spreadsheet is organized by sheets, each representing a different area or type of component:

• Floors 1-4: Lists quantities of specific nurse call system hardware per floor, including:
  • Room controllers (Combination, Domeless Enhanced)
  • Zone lights
  • Duty stations
  • Patient audio stations
  • Pushbutton stations (Single, Dual)
  • Shower pullcord stations
  • Callcords
  • Staff consoles (Wall receptacles, Color Touchscreen)
  • Central equipment enclosures
  • Nurse call gateways
  • Power supplies with battery backup
  • Ethernet switches
  • End of line terminators
• Software: Details required software licenses, including Pocket Paging, Staff Assignment, EIS Logging, Bridge Software, PC Console Software, and SIP Phone Integration.
• Additional Hardware: Lists supplementary hardware items, including more room controllers, zone lights, duty stations, patient audio stations, pushbutton stations, shower stations, callcords, staff consoles, and a Nurse Call Server.

This attachment provides specific quantities for hardware and software components that bidders must price and supply. It is crucial for understanding the scope and cost associated with CLIN 0001 of the opportunity. Bidders should use these detailed lists to formulate their pricing proposals and ensure they can meet the specified component requirements.

Questions & Answers / Clarifications

This document provides responses to vendor questions regarding RFQ 36C24826Q0237, which pertains to a Service Contract Act (SCA) covered service contract, not a Davis-Bacon project.

• Plenum Ceilings: The facility does not have plenum ceilings.
• Nurse Call System: The hallway portion of the nurse call system is in cable tray, with pull cords in conduit. The system will support cell phone notifications for nurses. Anti-ligature nurse call devices are required for Mental Health Exam Rooms on the 4th Floor.
• Work Hours: Standard work hours are 0700-1700. After-hours work may be required to minimize patient care disruptions, but is not always limited to nights and weekends.
• Staffing: Staff will be available for room access during after-hours work. Training includes 4 HTM engineers for admin training and 10 for clinical training.
• Equipment & Infrastructure: CAD files will be provided upon award. Extra devices for future use will not be provided. Secure, lockable storage can be negotiated. Damaged ceiling tiles are the contractor's responsibility. Existing cable trays are confirmed for hallways. Pathways for headends are through corridors.
• System Details: The current nurse call stations were installed by Jeron. The project may involve relocating some central stations. The government will provide pictures of specific rooms for headend cabinet wall space.
• Contracting: This is not a long-term contract, and there is no incumbent. The "6 EA" quantity for CLIN 0002 Professional Services is an administrative convention; offerors should price it as a lump-sum scope.

This Q&A document clarifies technical requirements, work hours, and administrative aspects of the solicitation, which may influence bidder proposals and pricing strategies. It confirms the need for anti-ligature devices in specific areas and clarifies the scope of professional services.

Amendment / Modification

This amendment (0001) to Combined Synopsis # 36C24826Q0237 serves to extend the solicitation closing date. The primary purpose is to provide offerors with additional time to review the Statement of Work, attend the mandatory site visit, and prepare complete quotations for the Nurse Call System replacement at Lee County Healthcare Center (LCHC).

• Closing Date/Time: Extended from March 2, 2026, 4:30 PM EST to March 13, 2026, 4:30 PM EST.

The proposal deadline has been extended to March 13, 2026, 4:30 PM EST. All other solicitation terms, Statement of Work details, clauses, conditions, and attachments remain unchanged.

Solicitation / RFP / RFQ

This solicitation is for the provision and installation of a Nurse Call System at the Lee County Healthcare Center (LCHC) in Cape Coral, FL. The project involves replacing the existing, outdated system with a new one, including removal of the old system, installation, integration, training, and warranty support. The system should be a "Brand Name or Equal" to the Jeron Provider 700.

• Scope: Provide and install a new Nurse Call System, including hardware, software, installation, integration, training, and support.

• System Features: Must include features like dedicated emergency buttons (Code Blue, Staff Assist), clear visual/audible alerts, two-way communication, patient room stations (bedside and bathroom), LED corridor lights, and compliance with VA standards.

• Technical Requirements: Adherence to VA Technical Information Library (TIL) Design Guide, FDA 510(k) Class II listing, FCC Part 68 compliance, open architecture for interoperability, VoIP capabilities, and 100% US-manufactured components.

• IPv6 Compliance: Solution must support Internet Protocol Version 6 (IPv6).

• Security & Privacy: Compliance with VA privacy and security policies, HIPAA, and execution of a Business Associate Agreement (BAA) if PHI/PII is accessed, created, transmitted, or stored.

• Deliverables: System hardware, licensed software, installation services, testing and validation, documentation, transition plan, and post-implementation support.

• Contract Period: Base Period: April 1, 2026 - September 1, 2026.

• NAICS Code: 334290 (Other Communications Equipment Manufacturing).

• Size Standard: 800 Employees.

• Offer Due Date: March 2, 2026, 4:30 PM EST.

• Questions Due Date: February 23, 2026, 4:30 PM EST.

• Submission Method: Submit quotes to Lakiesha.anderson@va.gov.

• Evaluation Factors: Technical Capabilities, Past Performance, Veterans Involvement, and Price. The Government will use a comparative evaluation process.

• Mandatory Site Visit: February 18, 2026, 10:00 AM - 1:00 PM at Lee County Healthcare Center. Registration required by February 13, 2026.

• This acquisition is UNRESTRICTED.

• Evaluation credit will be given for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) or Veteran-Owned Small Businesses (VOSB) verified in VetCert.

• The solicitation incorporates FAR and VAAR clauses by reference.

• A Business Associate Agreement (BAA) is required if PHI/PII is involved.

Form / Attachment / Pricing Sheet

This document, Appendix C of VA Handbook 6500.6, provides updated security language for inclusion in Department of Veterans Affairs (VA) contracts. It outlines requirements for Information Security and Privacy for contractors, subcontractors, and their personnel.

• General Applicability: Applies to all acquisitions requiring Information Security and Privacy language.
• Data Rights: Governs government rights to data and intellectual property, referencing FAR 52.227-14 and FAR 52.227-19.
• Access to VA Systems: Details requirements for contractor access to VA information and systems, including requests, compliance with US jurisdiction, and notification procedures for personnel changes or security concerns.
• Security Incident Investigation: Mandates immediate reporting of security/privacy incidents to the VA OIT Enterprise Service Desk (ESD) within one hour, followed by a detailed report to the COR/CO. It specifies information to be included in the incident report and cooperation requirements.
• Product Integrity: Requires compliance with CFR Title 15 Part 7 regarding ICTS supply chains, prohibiting transactions with foreign adversaries. It also mandates procurement from OEMs or authorized resellers, documentation of risk management practices, use of encryption, provision of Software Bills of Materials (SBOMs), and secure delivery methods.

This appendix is critical for any bidder whose contract may involve access to VA information systems or data. It details specific security and privacy obligations, incident reporting procedures, and requirements for procuring and handling hardware, software, and firmware. Bidders must understand these requirements to ensure compliance and accurate proposal development, as failure to comply can be a material breach of contract.

Form / Attachment / Pricing Sheet

This document, Appendix B of VA Handbook 6500.6, provides a solicitation provision and contract clause related to Information and Information Technology Security Requirements. It outlines the clause to be used when VA Sensitive Information or Information Technology will be accessed or utilized.

• SUBPART 839.2 – INFORMATION AND INFORMATION TECHNOLOGY SECURITY REQUIREMENTS: Details the purpose of the clause, emphasizing compliance with Federal laws and regulations to prevent data breach, compromise, or loss of information.
• 839.201 Contract clause for Information and Information Technology Security: Specifies that a clause will be used for VA sensitive information accessed, used, stored, generated, transmitted, or exchanged.
• 852.273-75 - SECURITY REQUIREMENTS FOR UNCLASSIFIED INFORMATION TECHNOLOGY RESOURCES (INTERIM- OCTOBER 2008): This is the specific clause to be inserted, stating that contractors, personnel, and subcontractors must adhere to Federal laws, regulations, standards, and VA Directives and Handbooks regarding information and information system security.

Bidders should review this document to understand the mandatory security requirements for information and information technology that will be applicable to any contract involving VA sensitive information. This clause will impact how contractors handle and protect sensitive data and systems, and may influence resource allocation and operational procedures.

Solicitation / RFP / RFQ

This is a combined synopsis/solicitation (RFQ) for a Nurse Call Station and its installation. The Department of Veterans Affairs, Network Contracting Office 8 (NCO 8), is procuring these services for the Lee County Health Care Center (LCHC) located in Cape Coral, FL.

• Procurement of a Nurse Call Station.

• Installation of the Nurse Call Station.

• Not specified in this document.

• Offers are requested via Request for Quotation (RFQ).

• This announcement constitutes the only solicitation; a separate written solicitation will not be issued.

• Response Date/Time/Zone: 03-02-2026 4:30PM EASTERN TIME, NEW YORK, USA.

• The full text of provisions and clauses may be accessed electronically at www.acquisition.gov.

• This acquisition is set-aside for small businesses (SBA).

• Solicitation Number: 36C24826Q0237

• NAICS Code: 334290

• Product/Service Code: 7G21

• Place of Performance: Lee County Healthcare Center (LCHC), 2489 Diplomat Parkway East, Cape Coral, FL 33909, USA.

• Contracting Office Address: Department of Veterans Affairs, Network Contracting Office 8 (NCO 8), 10,000 Bay Pines Blvd, Bay Pines FL 33744.

• Point of Contact: Lakiesha Anderson, Contracting Officer, lakiesha.anderson@va.gov.

• Referenced Attachments: 36C24826Q0237 Solicitation, Appendix B 6500, Appendix C 6500.