911 Sustainment Justification and Approval 8(a)

SOL #: FA8218-26-C-B001Justification

Overview

Buyer

DEPT OF DEFENSE
Dept Of The Air Force
FA8218 ALFCMC WNRK
HILL AFB, UT, 84056, United States

Place of Performance

Herndon, VA

NAICS

Other Computer Related Services (541519)

PSC

Support Services For End User Client Computing Including Tier 1 And 2 Help/Service Desk, Deskside Support, Adds/Moves/Changes, Workspace, Collaboration, And Productivity Software Technical Support, Audio/Video (A/V, Vtc) Conferencing, And Printer Support. A/V And Vtc Includes Support Services Typically Used In Conference Rooms And Dedicated Telepresence Rooms To Enable Workforce Communications. Printer Support Includes Managed Print Services (Mps) For Multifunction Printers (Print, Scan, Fax, Copy), And Other Central Printing Or Output Support Services. (DE01)

Set Aside

No set aside specified

Timeline

1
Posted
Apr 17, 2026

Qualification Details

Fit reasons
  • NAICS alignment with historical contract wins in similar service areas.
  • Scope strongly matches core technical capabilities and delivery model.
Risks
  • Past performance thresholds may require one additional teaming partner.
  • Potential clarification needed on staffing minimums before bid/no-bid.
Next steps

Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.

Quick Summary

The Department of the Air Force (DAF) has issued a Justification and Approval (J&A) for a sole-source award to Compass Point, an Alaskan Native Corporation (ANC) and small disadvantaged business, for the FY26 E911 Sustainment effort. This action authorizes a new Firm-Fixed-Price (FFP) contract to provide Tier II/III help desk support for 911 software and hardware systems across DAF installations. The J&A was published on April 17, 2026.

Scope of Work

This requirement covers comprehensive Tier II/III help desk support for 911 software and hardware systems located within Public Safety Answering Points (PSAPs) at DAF installations. Key services include:

  • Sustainment of 911 software and hardware systems.
  • Support for Digital Logging Recorders (DLRs).
  • On-site dispatch support at multiple Air Force Bases.
  • Incorporation of JITC and APL-certified software updates and patches.
  • System and software maintenance, database management, and 24/7 technical support.
  • System monitoring and ensuring compliance with 911 regulations.

Contract & Justification

  • Type: Firm-Fixed-Price (FFP) contract.
  • Set-Aside: 8(a) Sole Source, awarded to an Alaskan Native Corporation (ANC).
  • Awardee: Compass Point.
  • Published: April 17, 2026.

The justification for this sole-source award is based on the Small Business Act's Section 8(a) program, which allows direct awards to ANC-owned 8(a) participants to promote economic development. Market research identified Compass Point as the sole capable firm to meet the specific requirements for the E911 sustainment.

Additional Notes

The Department of the Air Force plans to re-evaluate the marketplace for subsequent acquisitions to potentially allow for full and open competition in the future. For inquiries, contact Patrick Robello (patrick.robelo.1@us.af.mil) or Jordan Gresham (jordan.gresham@us.af.mil).

People

Points of Contact

Patrick RobelloPRIMARY
patrick.robello.1@us.af.mil
Jordan GreshamSECONDARY
jordan.gresham@us.af.mil

Files

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Justification
Posted: Apr 17, 2026
911 Sustainment Justification and Approval 8(a) | GovScope