AN11--Visiopharm Software Maintenance Services Base Plus 4 OYs Puget Sound VAHCS

Solicitation / RFP / RFQ

This Request for Quotation (RFQ) seeks maintenance services for Visiopharm software. The procurement is for the Department of Veterans Affairs, specifically for the Northwest MIRECC, which uses this software for critical research related to posttraumatic stress disorder and traumatic brain injury. The contract will be a continuation of an existing contract and is intended to ensure continued access to the software portal, maintenance of software updates, and technical support.

• Perpetual SLP1 Visiopharm single account for up to 3 named users.

• Unlimited phone/email/technical support.

• All Visiopharm software updates.

• Access to Customer Center and E-Learning training portal for up to 3 registered users.

• Eight pre-booked training sessions per year with an application specialist.

• The contract covers the Visiopharm Academic Software installed on a computer in room 3W50 of building 101 at VA Puget Sound.

• Maintenance plan includes remote updates, troubleshooting, and technical support.

• Contract Type: Firm-Fixed-Price.

• Period of Performance: Base year plus four option years. Base year runs from 07-25-2026 to 07-24-2027. Options extend through 07-24-2031.

• Estimated Value: Not explicitly stated, but NAICS code 541519 has a size standard of $34 Million.

• Submission Method: Offers are to be submitted via email to peter.park2@va.gov.

• Offerors must submit Parts 1, 2, and 3: Executed Request for Quote (SF 1449 completion), Price Proposal, and Responsibility information.

• Evaluation Criteria: The award will be made to a single responsible offeror based on the lowest price that meets responsibility requirements and has a satisfactory record of past performance.

• Key Deadlines: Offer due date is 06/17/2026 at 3:00 PM PDT.

• Offer Acceptance: Offerors agree to hold prices firm for 60 calendar days from the offer due date.

• NAICS Code: 541519.

• Set-Aside: This acquisition is listed as "UNRESTRICTED" but also includes checkboxes for various small business set-asides, indicating it may be set aside for small businesses.

• Offerors must be registered in the System for Award Management (SAM).

• Proof of authorized service provider from the OEM (Visiopharm Corp.) is required if the offeror is not the OEM.

• The document includes extensive contract clauses and solicitation provisions related to terms and conditions, security, payment, and evaluation.

Solicitation / RFP / RFQ

This is a combined synopsis/solicitation for commercial products or services for Visiopharm software maintenance services. The solicitation is issued as a Request for Quotation (RFQ) for the base period plus four option years. This announcement is the only solicitation, and a separate written solicitation will not be issued.

• Visiopharm software maintenance services.

• Services are for the Puget Sound VA Health Care System.

• Details of requirements are in the attached RFQ document.

• Contract type: Not specified, but implied to be commercial services.

• Period of Performance: Base plus 4 Option Years.

• Offers are being requested.

• Response Date/Time/Zone: June 17, 2026, 3:00 PM Pacific Time, Los Angeles, USA.

• Full text of provisions and clauses may be accessed electronically at www.acquisition.gov.

• This acquisition is NOT set-aside for small business concerns.

• Solicitation Number: 36C26026Q0689

• Contracting Office: Network Contracting Office 20, Vancouver, WA.

• Point of Contact: Peter Park, Peter.Peter.Park2@va.gov

• Place of Performance: Puget Sound VA Health Care System, Seattle, WA 98108.

• Product/Service Code: AN11

• NAICS Code: 541519

• See attached document: RFQ 36C26026Q0689 - Attachment for more details.