Automatic Door Maintenance and Repair Services

Amendment / Modification

This amendment to Solicitation W911S826RA010, dated 18 FEB 2026, provides responses to questions submitted by industry. All other terms and conditions of the original solicitation remain unchanged.

This amendment does not modify specific sections of the solicitation but provides clarification through responses to industry questions.

Offerors are required to acknowledge this amendment as part of their proposal submission. The amendment does not alter the original solicitation's requirements, deadlines, or evaluation factors, but bidders should consider the provided Q&A in their proposal preparation.

Questions & Answers / Clarifications

This document provides responses to vendor questions regarding Solicitation No. W9115826RA010 for Emergency Inspection and Repair Services at Joint Base Lewis-McChord, Washington.

• Service Hours: Clarifies that "Emergency Inspection and Repair Services" are to be used for newly found or emergent issues outside of normal business hours (17:00 AM - 4:00 PM Monday through Friday, except holidays or when approved by the COR). Normal business hours are covered under a separate contract.
• Contractor Certification: States that contractor certification is required for all work performed.
• Service Call Definition: Defines a "service call" as a request for emergency services.
• Door Repair: Specifies that repairs to doors are to be performed by the contractor, with the understanding that the contractor is responsible for the "total service responsibility for the equipment." Repairs must be of "equal or better quality" than the original.

This Q&A document clarifies operational procedures, service call definitions, and specific repair responsibilities, which may impact how bidders interpret and respond to the requirements outlined in the original solicitation.

Solicitation / RFP / RFQ

This solicitation (W911S826RA0100002) is for Automatic Door Maintenance and Repair Services. The contract is a non-personal services contract where the Government will not exercise supervision or control over the service providers. The contractor is responsible for providing all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other necessary items and services.

• Maintenance and repair of automatic doors (electric walk-through doors) as defined in the Performance Work Statement (PWS).

• Scheduled maintenance at specified intervals.

• Emergency inspections, to be performed only when approved by the Contracting Officer's Representative (COR).

• "Over and Above" services for tasks within the scope of the PWS, which will be negotiated on an individual basis.

• Adherence to commercial industry standards, codes, and regulations, including NFPA and ANSI/BHMA A156.10.

• Contract Type: Firm Fixed Price.

• Period of Performance: Base period from 01 Apr 2026 to 31 Mar 2027, with multiple option periods extending through 31 Mar 2031.

• NAICS Code: 238290.

• Size Standard: USD 22,000,000.00.

• Offer Due Date: 06 APR 2026, 12:00 PM Local Time.

• Proposals must be submitted electronically in PDF, Microsoft Word, or Microsoft Excel format.

• Evaluation Criteria: Lowest Price Technically Acceptable (LPTA).

• Technical Experience: Offerors must demonstrate relevant experience, with a maximum of three Technical Experience Forms accepted.

• Price: Evaluation will consider the total price for all options, with potential adjustments for options to extend services.

• Site Visit and Pre-Proposal Conference: Scheduled for 2 March 2026 at 11:00 AM PST at Joint Base Lewis-McChord (JBLM).

• The acquisition is set aside for Small Business.

• The solicitation includes numerous FAR and DFARS clauses and provisions.

• Cybersecurity Maturity Model Certification (CMMC) requirements are applicable.

• Payment instructions will be processed through Wide Area WorkFlow (WAWF).

• Attachments include PWS, maps of JBLM, workload data, and door inventory.

Solicitation / RFP / RFQ

This solicitation (W911S826RA0100001) is for Automatic Door Maintenance and Repair Services. The government is procuring non-personal services for the maintenance and repair of automatic doors.

• Maintenance and repair of single slide doors, dual slide doors, and single swing doors.

• Includes scheduled maintenance, emergency inspections, and "over and above" services (alterations/modernizations).

• Services must adhere to PWS paragraphs 5.4.2, 5.4.3, 5.4.5, and 5.4.6.

• Maintenance must be performed in accordance with current commercial industry standards, codes, and regulations, including NFPA, ANSI/BHMA A156.10, and manufacturer recommendations.

• Emergency service/repair response time within two hours.

• Requires submission of technical experience forms, proposal volumes, and adherence to specific submission formats (PDF, Word, Excel).

• Contract Type: Firm Fixed Price.

• Period of Performance: Base period from 01 Apr 2026 to 31 Mar 2027, with multiple option periods extending through 31 Mar 2031.

• NAICS Code: 238290 (Other Building Equipment Contractors).

• Size Standard: $22,000,000.00.

• Offer Due Date: 06 APR 2026, 12:00 PM Local Time.

• Evaluation Criteria: Lowest Price Technically Acceptable (LPTA).

• Proposals will be evaluated based on Technical Experience and Price.

• The government intends to evaluate and award without discussions.

• Proposals must be submitted electronically in PDF, Word, or Excel format.

• The acquisition is set aside for Small Business.

• A site visit and pre-proposal conference will be held on 2 March 2026 at 11:00 AM PST at Joint Base Lewis-McChord.

• All communications and questions must be submitted via email to Diana Neff (diana.c.neff.civ@army.mil) and cc Angela Chaplinski (angela.k.chaplinski.civ@army.mil).

• Relevant documents are available on SAM.gov.

• The solicitation includes numerous FAR and DFARS clauses, including those related to Service Contract Labor Standards, Cybersecurity Maturity Model Certification (CMMC), and payment instructions via Wide Area WorkFlow (WAWF).

Amendment / Modification

This amendment extends the proposal submission deadline and establishes a second Question and Answer (Q&A) period. Offerors must review the attached SF30 for the updated dates.

• Response Due Time: Extended from 01:00 PM to 12:00 PM.

• Response Due Date: Extended from 17 Mar 2026 to 06 Apr 2026.

• List of Contract Documents, Exhibits, or Attachments: Modified to include the following attachments:

  • Attachment 1: PWS Automatic Door Maintenance and Repair Services (Pages 38-39), dated 17 December 2025 - 12 March 2026.
  • Attachment 2: Lewis Main Map, dated 1 October 2024.
  • Attachment 3: Lewis North Map, dated 1 October 2024.
  • Attachment 4: McChord Field Map, dated 1 October 2024.
  • Attachment 5: Estimated Workload Data (Undated).
  • Attachment 6: Door Inventory (Undated).
  • Attachment 7: Technical Experience Proposal Form (Undated).
  • Attachment 8: Long Term Badge Application (Undated).

• Addendum to 52.212-1, Instructions to Offerors - Commercial Products and Commercial Services: Miscellaneous text modified.

• The proposal submission deadline has been extended to 06 April 2026.

• A second Q&A period has been established, with a deadline of 24 March 2026 for questions.

• Offerors must acknowledge this amendment as part of their proposal submission.

Form / Attachment / Pricing Sheet

This document is a form designed to collect information from potential bidders regarding their past technical experience on relevant projects. It serves as an attachment to a solicitation, requiring bidders to detail specific projects they have completed.

• Name of Firm
• Project Title
• Contract/Project Number
• Project Location
• Prime or Subcontractor status
• Total Contract Value
• Value of subcontract (if applicable)
• Contract Start Date
• Contract End Date
• Customer/Client details (including point of contact, phone, and email)
• Description of Project Scope
• Description of the project's relevancy to the current solicitation's requirements

Bidders are expected to fill out all fields accurately and completely, providing detailed descriptions of their past projects and how they align with the requirements of the current solicitation.

This form is crucial for bidders to demonstrate their qualifications and experience. The information provided will likely be a key factor in the government's evaluation of a bidder's capability to successfully perform the work described in the solicitation.

Questions & Answers / Clarifications

This document provides responses to vendor questions and clarifications regarding the "Automatic Door Maintenance and Repair Services" solicitation (W911S826RA010) for Joint Base Lewis-McChord, Washington. It includes a detailed correspondence between the Government and a vendor regarding the American Association of Automatic Door Manufacturers (AAADM) certification requirement, which has led to an extension of the proposal submission deadline and an additional Q&A period.

• AAADM Certification Requirement: A vendor questioned the mandatory AAADM certification due to recent eligibility guideline changes by AAADM, which now restrict certification to manufacturers or companies deriving 51% or more revenue from automatic door services. The vendor, a Service-Disabled Veteran-Owned Small Business, no longer meets this threshold.
  • Government Response: The Government will amend the Performance Work Statement (PWS) to accept AAADM certification and/or the State of Washington electrical requirements with documented experience and past performance. Technicians who completed AAADM training will be accepted, even if they cannot obtain the certificate due to new AAADM rules. The Government acknowledges that the training curriculum remains unchanged and that documentation of completion from a training provider is acceptable.
• Liability and Safety Concerns: The vendor proposed alternative qualifications, including a minimum of three years of documented experience, compliance with ANSI/BHMA A156.10, manufacturer standards, and a valid Washington State electrical license. The vendor also outlined additional methods to mitigate safety and liability concerns, such as following manufacturer procedures, utilizing licensed electricians, providing training, and maintaining internal quality control.
  • Government Response: The Government concurs with revising the PWS to accept AAADM certification and/or equivalent qualifications based on documented experience and past performance, aligning with State of Washington electrical requirements.
• Site Visit Request: A vendor requested another site visit.
  • Government Response: The Government cannot sponsor another site visit, as a pre-proposal conference site visit was already hosted on March 2, 2026.

The proposal submission deadline has been extended, and an additional Q&A period has been added. Bidders should refer to the amended solicitation (SF30) for new dates. The PWS will be revised to clarify qualification requirements, accepting AAADM certification or equivalent documented experience and past performance.

Form / Attachment / Pricing Sheet

This document is the "AIE LONG TERM BADGE REQUEST FORM" for contractors/vendors requiring a long-term badge to access the Joint Base Lewis-McChord (JBLM) Military Reservation. It outlines the process and information required for obtaining such a badge, which must be endorsed by the Government Agent responsible for contract oversight.

• Applicant Information: Name, Date of Birth, Place of Birth, Driver's License Number, Non-US Citizen Certification (Passport Number, Visa Entry & Expiration Dates, Alien Registration Number).
• Employer/CAL POC Information: Company/Organization Name, POC Name, POC Telephone Number, POC JBLM Location, Employer POC Signature.
• Pass Request Details: Length of Pass Request (max 12 months), Days of Week/Hours Access Required.
• Government Agent Information: Government POC Name, POC Telephone Number, Organization/Agency, Contract #, Contract Base Expiration Date, Government POC Signature.
• Acceptable Identity Verification Documents: A list of documents accepted for identity verification, including DOD CAC card, US Passport, VA Health Card, Permanent Resident Card, Foreign Passports with specific endorsements, and government-issued employee ID cards with photos and biometrics.
• Important Notes: Security vetting (including criminal history check) is required. Denied access has an appeal process. Visitor Center staff will verify requests. Conduct detrimental to good order and discipline may result in badge confiscation and removal. Pass holders are restricted to authorized areas. Signature constitutes consent to search. Firearms and concealed weapons are prohibited.

This form is critical for any bidder or contractor personnel who will require long-term access to JBLM as part of performing work under a government contract. Bidders must ensure they and their personnel understand the information required, the verification documents needed, and the rules and restrictions associated with obtaining and using a long-term badge.

Statement of Work (SOW) / Performance Work Statement (PWS)

To perform maintenance and repair services for automatic doors at various facilities throughout Joint Base Lewis-McChord (JBLM), Washington. This requires specialized technical skills and adherence to industry standards, codes, and regulations.

• Full-service maintenance and repair of automatic doors, including all parts, materials, and labor.

• Periodic maintenance, including inspection, testing, routine service, and maintenance.

• Response to service calls and emergency inspections/repairs.

• Work must comply with current commercial industry standards, NFPA, ANSI/BHMA A156.10, and manufacturer recommendations.

• Services cover administrative buildings, training facilities, maintenance shops, warehouses, medical facilities, schools, chapels, recreational facilities, childcare facilities, barracks, billeting, and range facilities.

• Work must meet industry standards and applicable federal, state, and local laws and directives.

• Acceptable Quality Levels (AQLs) are defined for various services, including a 2% deviation for general services and periodic maintenance, and zero deviation for employee conduct, qualifications, and damage caused by the contractor.

• Monthly reports detailing service dates, building numbers, door status, work performed, problems found, and corrective actions are required.

• Period of Performance (POP): One (1) Base year (1 Apr 2026 - 31 Mar 2027) and four (4) twelve (12) month Option Periods (ending 31 Mar 2031).

• Place of Performance: Locations listed in Technical Exhibit (TE) #4 at Joint Base Lewis-McChord (JBLM), WA.

• Non-personal services contract.

• Contractor personnel must possess current AAADM inspector certification and/or a State of Washington Electrical License.

• Compliance with security regulations, including PIV requirements, iWATCH training, AT Level I Awareness Training, and OPSEC Awareness Training.

• Adherence to environmental requirements, including hazardous materials handling and disposal.

• Contractor must develop and maintain a Quality Control Plan (QCP).

• Specific requirements for key control, replacement parts warranty, and reporting of damages and hazardous materials.

Form / Attachment / Pricing Sheet

This document is a form designed for bidders to provide information about their past performance and technical experience related to specific projects. It serves as a template for documenting relevant contract details and project scope to demonstrate a firm's capability to meet the requirements of the current solicitation.

• Name of Firm
• Project Title
• Contract/Project Number
• Project Location
• Prime or Subcontractor status
• Total Contract Value
• Value of subcontract (if applicable)
• Contract Start Date
• Contract End Date
• Customer/Client information (including point of contact, phone, and email)
• Description of Project Scope
• Description of the relevancy of the project to the requirements of this solicitation

Bidders must complete this form to detail their experience on relevant past projects. This information will likely be used by the government to evaluate the bidder's technical qualifications and past performance as part of the overall proposal evaluation process. Accurate and thorough completion is crucial for demonstrating capability.

Statement of Work (SOW) / Performance Work Statement (PWS)

To perform maintenance and repair services for automatic doors at various facilities throughout Joint Base Lewis-McChord (JBLM), Washington.

• Full-service maintenance and repair of automatic doors, including all parts, materials, and labor.

• Services include inspections, testing, routine service, and maintenance.

• Work must comply with current commercial industry standards, codes, and regulations, including NFPA and ANSI/BHMA A156.10.

• Contractor shall provide historical data, prepare reports, and ensure work meets performance standards for quality and timeliness.

• Performance is evaluated based on the Performance Requirements Summary (PRS) matrix.

• Key performance areas include adherence to industry standards, availability of Project Supervisor, employee conduct, current certifications, timely repair of damages, and development of a Quality Control Plan.

• Acceptable Quality Levels (AQLs) are defined for each performance standard, with most requiring zero deviation.

• Period of Performance (POP) includes one (1) Base year and four (4) twelve (12) month Option Periods, spanning from April 1, 2026, to March 31, 2031.

• Place of Performance is at various locations within Joint Base Lewis-McChord (JBLM), WA, specifically within Pierce County.

• Non-Personal Services: Contractor personnel are not subject to Government supervision or control.

• Personnel: Must be legal U.S. residents, able to communicate clearly in English. Key personnel require AAADM certification and relevant experience.

• Security: Compliance with JBLM security regulations, including PIV requirements, background checks, and iWATCH training.

• Environmental: Compliance with federal, state, and local environmental laws, including hazardous materials management and green procurement.

• Reporting: Monthly reports, accident notifications, and damage reports are required.

• Deliverables: Include Quality Control Plan, Project Supervisor identification, key personnel qualifications, monthly reports, and accident/damage reports.

Amendment / Modification

This document is Revision No. 30 of Wage Determination No. 2015-5539, with the last revision dated December 3, 2025. It lists wage and fringe benefit rates for various occupations in Washington County of Pierce, Washington, applicable to contracts covered by the Service Contract Act.

• The document details wage and fringe benefit rates for numerous occupational categories, including Administrative Support and Clerical Occupations, Automotive Service Occupations, Furniture Maintenance and Repair Occupations, Health Occupations, Information and Arts Occupations, Instructional Occupations, Mechanics and Maintenance and Repair Occupations, Miscellaneous Occupations, Plant and System Operations Occupations, Protective Service Occupations, Recreation Occupations, Stevedoring/Longshoremen Occupational Services, Technical Occupations, and Transportation/Mobile Equipment Operation Occupations.
• It also includes notes on Executive Order (EO) 13706 (Establishing Paid Sick Leave for Federal Contractors) and EO 13658 (Federal Minimum Wage), outlining their applicability and requirements.
• Specific sections detail requirements for Computer Employees, Air Traffic Controllers and Weather Observers (Night Pay & Sunday Pay), Hazardous Pay Differentials, and Uniform Allowance.
• The document references the "Service Contract Act Directory of Occupations" for job duties and outlines the "Conformance Process" for additional classifications and wage rates.

This revision updates the wage and fringe benefit rates. Contractors must ensure compliance with the listed rates and any applicable Executive Orders. The document also provides guidance on the conformance process for any occupations not explicitly listed.

Solicitation / RFP / RFQ

This solicitation, W911S826RA010, is for "Automatic Door Maintenance and Repair Services." The government is procuring non-personal services for the maintenance and repair of automatic doors.

• Maintenance and repair of various types of automatic doors (single slide, dual slide, single swing, dual swing) across multiple buildings and locations at Joint Base Lewis-McChord (JBLM).

• Services include planning, programming, administering, managing, and executing maintenance and repair work.

• Scheduled maintenance at specified intervals, emergency inspections, and "over and above" work (alterations/modernizations).

• Adherence to PWS (Performance Work Statement) requirements, industry standards, codes, and regulations, including NFPA and ANSI/BHMA A156.10.

• Emergency call response time within two hours for repairs.

• Reporting of services performed and findings.

• Contract Type: Firm Fixed Price.

• Period of Performance: The solicitation includes a base period and multiple option periods, extending through September 2031.

• Estimated Value: NAICS code 238290 with a size standard of $22,000,000.00.

• Solicitation Issue Date: 18 February 2026.

• Offer Due Date/Local Time: 17 March 2026, 01:00 PM.

• Proposals are to be submitted electronically in PDF, Microsoft Word, or Microsoft Excel format.

• Evaluation Criteria: Lowest Price Technically Acceptable (LPTA).

• Proposals will be evaluated based on Technical Experience and Price.

• Technical Experience: Rated as "Acceptable" or "Unacceptable" based on demonstrated understanding, ability, and capability.

• Price: Evaluated for reasonableness and to determine if it provides best value.

• Site Visit and Pre-Proposal Conference: Scheduled for 2 March 2026, 11:00 AM PST at JBLM, WA.

• The acquisition is set aside for Small Business.

• NAICS Code: 238290.

• Size Standard: $22,000,000.00.

• The solicitation incorporates FAR clauses by reference, including those related to small business concerns, labor standards, and payment procedures.

• Attachment 1 contains the PWS for Automatic Door Maintenance and Repair Services.

• Offerors must acknowledge all amendments to the RFP.

• Specific instructions for proposal preparation, including required forms and content, are detailed in the document.

Form / Attachment / Pricing Sheet

This document is a detailed inventory of doors across various buildings, likely for maintenance, replacement, or access control system planning. It provides specific data points for each door.

• Door Number: Unique identifier for each door.
• Building Number & Function: Identifies the location and purpose of the building.
• Door Brand & Date: Manufacturer and installation date of the door.
• Door Service: Type of service the door provides (e.g., Main Entrance, RR, Side Entrance).
• Door Location Interval: Frequency of maintenance in months.
• Swing Type: Details on single/dual swing and slide mechanisms.
• Millennium Access Control Systems: Indicates if the door is integrated with this system and the number of readers/keypads.
• Handicap Access CQ Entry Doors: Notes on accessibility features.
• Install Date: Specific installation date if available.

This attachment provides a comprehensive list of existing doors, their specifications, and maintenance schedules. Bidders may use this information to understand the scope of potential work related to door maintenance, repair, replacement, or the installation/upgrade of access control systems. It helps in assessing the scale and complexity of any related future opportunities.

Form / Attachment / Pricing Sheet

This document provides estimated workload data, likely for a facilities maintenance or operations contract. It details the types and locations of doors within various buildings and indicates a monthly usage or activity count for each door, broken down by month.

• Building Number and Location: Identifies specific buildings and functional areas (e.g., J00504 BX (MF), 2006 Office/Admin (L)).
• Door Type: Specifies the type of door (e.g., Single Slide, Dual Slide, Single Swing, Dual Swing).
• Door Location: Details the specific location of the door within the building (e.g., Main Entry, Food Court, West Entry, 1st flr RR).
• Monthly Activity Count: A numerical value (mostly '1' or '2') indicating activity or usage for each door, broken down by month from April to March.
• O&M Total: A summary of the total monthly activity across all listed doors.

This data is crucial for bidders to estimate the scope and volume of work required for a facilities maintenance or operations opportunity. It provides a quantifiable basis for understanding the expected workload related to door usage and maintenance across a wide range of facilities and building types. Bidders can use this information to develop more accurate proposals, resource allocation plans, and pricing strategies.

Form / Attachment / Pricing Sheet

This document is a map of Joint Base Lewis-McChord, Lewis North. It provides a visual representation of the base layout, including roads, buildings, water bodies, and other geographical features.

• Detailed map of Lewis North area.
• Inset map showing the location of Lewis North within Joint Base Lewis-McChord.
• Legend indicating various features such as access control points, secured areas, fire stations, fences, buildings, and wetlands.
• Scale bar and North arrow for spatial reference.
• Geographic coordinates and reference system information (WGS 1984 | UTM Zone 10 N | Meters).

This map is relevant for bidders who need to understand the physical layout and geography of Joint Base Lewis-McChord, Lewis North. It can be crucial for site visits, logistical planning, understanding access points, and visualizing the operational environment if the opportunity involves work on or around the base.

Form / Attachment / Pricing Sheet

This document is a map of Joint Base Lewis-McChord, Lewis Main. It serves as a visual reference for the layout of the base.

• The map displays various buildings, roads, water bodies, and other geographical features.
• It includes a legend identifying key locations such as Access Control Points, Emergency Services, Hospitals, Police stations, and Wetlands.
• A scale bar and coordinate grid are provided for spatial reference.
• The map is dated October 1, 2024, and was produced by the Geospatial Support Office, Directorate of Public Works.

This map is relevant for bidders who need to understand the physical layout and geography of Joint Base Lewis-McChord, Lewis Main. It can help in planning logistics, site visits, or understanding the proximity of facilities if the opportunity involves work on or near the base.

Form / Attachment / Pricing Sheet

This document is a map of McChord Field, Joint Base Lewis-McChord. It provides a visual representation of the base layout, including key facilities, roads, and geographical features.

• Base Layout: Detailed depiction of buildings, roads, flightline, taxiways, and overruns.
• Key Locations: Identification of Access Control Points, Emergency Services (Fire, Police), and other significant areas.
• Geographical Features: Includes surrounding lakes and wooded areas.
• Reference Information: Scale, publication date (October 1, 2024), and coordinate system (WGS 1984 | UTM Zone 10 N Meters).

This map is crucial for bidders to understand the physical layout and geography of McChord Field. It can aid in logistical planning, site assessment, and understanding the operational environment if the opportunity involves work on or around the base.