Centralized Evaluation System Platform RFI
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The U.S. Department of State (DOS) is conducting market research through a Request for Information (RFI) to identify commercially available solutions for a centralized survey and evaluation system. The Department currently uses Qualtrics and seeks information on comparable or alternative solutions, including those from small businesses. This RFI is for planning purposes only and does not constitute a solicitation. Responses are due by May 4, 2026, at 4:00 PM Eastern Time.
Purpose
This RFI, issued in accordance with FAR Part 10, aims to identify solutions capable of supporting a centralized survey and evaluation system across the Department. Objectives include identifying commercial solutions with capabilities similar to or exceeding Qualtrics FedRAMP Authorized Moderate (SaaS), assessing small business availability, understanding implementation timelines, cost structures, deployment models, and reviewing technical, security, and integration capabilities.
Scope of Interest
The DOS is seeking information on contractors capable of providing comprehensive services for a Centralized Evaluation System (CES). This includes access to a FedRAMP Authorized Moderate level SaaS platform (potentially Qualtrics-powered) and necessary support services for planning, validation, deployment, integration, configuration, and maintenance. The system requires custom integrations with enterprise systems (e.g., SIS, LMS, HR, Power BI) and must comply with FedRAMP standards and DoS security requirements. The Department is interested in solutions offering enterprise-wide feedback assessments, advanced analytics, role-based access control, integration with existing systems, and compliance with federal security and privacy requirements.
Requested Information
Respondents are asked to provide yes/no answers and details regarding:
- Capability Availability: Comparison to Qualtrics, enterprise-wide deployment, advanced analytics, role-based access, API integration.
- Deployment & Implementation: FedRAMP Moderate authorization, SaaS availability, deployment environment, implementation timeline, customization needs.
- Small Business Participation: Company status, partnerships, independent delivery capabilities.
- Alternatives & Differentiation: Equivalent capabilities, recommended alternatives.
- Cost & Pricing: Subscription-based, per user/response structure.
- Scalability & Performance: Large-scale distribution, uptime SLAs.
- Data Management & Security: Government ownership/portability, security/privacy compliance.
- Training & Support: Training, onboarding, ongoing technical support, SLAs.
Respondents may also include an optional, but encouraged, Vendor Capability Statement (max 2 pages) covering company overview, past performance, implementation approach, teaming/subcontracting strategy, and small business participation strategy.
Submission Details
- Responses Due: Monday, May 4, 2026, at 4:00 PM Eastern Time.
- Format: Electronic submission in PDF or Word format.
- Length: Maximum 15 pages (excluding cover page and vendor capability statement), 12-point font.
- Cover Letter: Max 2 pages, including company name, points of contact, CAGE Code, UEI Number, and GSA schedule/GWACs/IDIQs.
Points of Contact
- Primary: Guiovanna Jacobs (jacobsg@state.gov)
- Secondary: Kellie Herschler (HerschlerKR@state.gov)