Custodial and Janitorial Services for Defense Information Systems Agency Pacific (DISA PAC), Building 77

Questions & Answers / Clarifications

This document contains responses to vendor questions regarding the solicitation.

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As no questions or answers are provided in the text, there is no impact on the solicitation's requirements, due dates, or submission rules that can be determined from this document.

Solicitation / RFP / RFQ

This solicitation is for custodial and janitorial services for DISA Pacific (DISA PAC) Building 77 at Joint Base Pearl Harbor-Hickam, Hawaii. The government is seeking a dedicated, performance-based contract to provide reliable, high-quality cleaning services to support mission readiness, personnel health, and facility operations. This is a new requirement, not a follow-on to an existing contract.

• Comprehensive custodial services including restroom cleaning and sanitation, office and workspace cleaning, trash removal, floor care, breakroom and kitchen cleaning, and periodic deep cleaning.

• Services to be performed in approximately 54,300 square feet of administrative office spaces, restrooms, breakrooms, hallways, stairwells, and common areas.

• Provision of all labor, supervision, equipment, tools, materials, and supplies.

• Capability to provide surge custodial services upon Government request (optional).

• Adherence to established performance standards and applicable federal, DoD, and installation regulations.

• Compliance with security requirements, including potential Secret level facility clearance and personnel security clearances.

• Contract Type: Firm-Fixed Price (FFP)

• Period of Performance: One (1) base year with four (4) one-year option periods.

• Estimated value: NAICS code 561720 with a size standard of $22,000,000.

• Offer Due Date: 24 Jun 2026, 11:00 AM

• Solicitation Number: HC101926R0002

• Evaluation Factors: Lowest Price Technically Acceptable (LPTA) process. Evaluation will be based on Technical/Management (Acceptable/Unacceptable) and Price.

• Proposals must include a technical proposal and a price proposal.

• Submission instructions are detailed, including specific volume requirements and electronic submission procedures.

• This acquisition is set aside for Small Business.

• NAICS Code: 561720

• Size Standard: $22,000,000

• The solicitation includes numerous FAR and DFARS clauses and provisions.

• A Performance Work Statement (PWS) dated May 11, 2026, is referenced.

• CMMC Level 1 (Self) is required for this contract order.

• Wage Determination No. 2015-5689 applies.

Statement of Work (SOW) / Performance Work Statement (PWS)

This document outlines the Quality Assurance Surveillance Plan (QASP) for custodial, janitorial, and sanitation services at DISA PAC Building 77. The QASP provides a systematic method for the government to evaluate contractor performance against contract requirements.

The QASP details:

• What will be monitored
• How monitoring will take place
• Who will conduct the monitoring
• How monitoring efforts and results will be documented

It covers the following service areas:

• Daily Cleaning Services (95% AQL)
• Weekly Cleaning Services (95% AQL)
• Monthly Cleaning Services (95% AQL)
• Semi-Annual Deep Cleaning (95% AQL)
• Corrective Re-Cleaning
• General Performance Requirements (100% AQL)

Specific performance standards are defined for each service area, including requirements for trash removal, restroom cleanliness, floor and surface conditions, and kitchen sanitation. Acceptable Quality Levels (AQLs) are set at 95% for most cleaning tasks and 100% for general performance requirements. Deficiencies must be corrected within specified timeframes (24-72 hours for daily/monthly cleaning, 5 business days for semi-annual deep cleaning).

Services are for DISA PAC Building 77.

• The QASP is a living document and may be revised.
• Roles and responsibilities are defined for the Contracting Officer (KO), Contracting Officer's Representative (COR), Program/Project Manager (PM), and other government personnel.
• Performance will be documented through inspections, complaint tracking, and verification of corrective actions.
• A performance rating system (Exceptional, Very Good, Satisfactory, Marginal, Unsatisfactory) will be used, consistent with CPAR ratings.
• The contractor must comply with applicable federal statutes and regulations, including FAR 52.222-50 and DFARS 252.203-7002.
• Appendices include templates for Performance Assessment Reports (PAR), Customer Complaint Records, and Corrective Action Reports (CAR).

Other / Unclassified

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This document does not contain substantive information related to the opportunity itself. It is a technical message related to PDF rendering and does not provide details on requirements, deliverables, or submission instructions for bidders.

Form / Attachment / Pricing Sheet

This document is a floor plan for Building 77, First Floor, at Joint Base Pearl Harbor-Hickam, Special Area: Ford Island. It details the layout and designated areas for various entities, including DISA (DISA PAC/DCH), DISA (DITCO-PAC), and JIOC.

• The plan outlines specific rooms and their functions, such as Data Center Hawaii, General Purpose Rooms, Mechanical Rooms, Electrical Rooms, and Receiving/Storage areas.
• It provides square footage for different designated zones: DISA (DISA PAC/DCH) at 81,434 SF, DISA (DITCO-PAC) at 4,621 SF, JIOC at 9,554 SF, and another DISA (DISA PAC/DCH) area at 5,650 SF, totaling 101,249 SF.
• Contact information for the Building POC (Lewis Williams) and Field Visit information (Date: 2019-12-17, By: Miranda Motoki) are included.

This floor plan is crucial for bidders to understand the physical space and the distribution of operations within Building 77. It helps in visualizing the scope of work, potential site requirements, and the existing infrastructure for any opportunity related to this facility. Bidders can use this to assess the scale of operations and the specific areas that may be involved in a contract.

Form / Attachment / Pricing Sheet

This document is a floor plan for the second floor of Building 77. It outlines the layout of various rooms and areas, including office spaces, conference rooms, break rooms, and specialized facilities like SCIFs and the JIOC.

• Room numbers and designations (e.g., 221, 222, DISA (DISA PAC/DCH), JIOC).
• Labels for different functional areas (e.g., COMMAND WING, CONFERENCE ROOM, BREAKROOM, THEATER).
• Indication of corridors, bridges, and elevators.

This floor plan provides critical spatial information for understanding the physical environment related to the opportunity. Bidders can use this to visualize the scope of work, potential site logistics, or the location of specific facilities that may be part of a contract requirement. It helps in assessing the physical space involved in any potential services or construction.

Form / Attachment / Pricing Sheet

This document is a proposal template provided by the Defense Information Systems Agency (DISA) for bidders to submit their cost and pricing information. It serves as a guide for the format and details required for the government's cost/price evaluation.

• Instructions Sheet: Outlines requirements for completing the template, emphasizing the need for traceability of pricing from detailed breakdowns to the CLIN Summary, inclusion of all formulas, and prohibition of "pricing notes." Offerors may add rows, columns, or tabs as needed, ensuring subordinate costs roll up appropriately.
• CLIN Summary Sheet: Requires Offerors to input Solicitation Title, Solicitation Number, Contractor Name, CAGE Code, Contract Vehicle, and Date. It includes a CLIN structure summary for Base Period, Option Periods 1-4, a 6-Month Extension (for evaluation purposes only), and a Surge CLIN (Cost Reimbursable NTE). The sheet provides fields for CLIN Number, Description, Contract Type, and pricing details.
• Period Sheets (BP, OP1, OP2, OP3, OP4): These sheets detail Fixed Price (FP) Labor, Materials, Travel/ODC, and Other costs for each contract period. Offerors must provide detailed breakdowns if costs are not part of a government-provided "plug number," including supporting documentation.
• FP Rate Sheet: Requires Offerors to list proposed Fixed Price labor rates for each labor category for each contract year (Year 1-5) and for each period (BP, OP1-OP4). It also allows for the illustration of blended rates.

This template is critical for bidders to accurately and compliantly submit their pricing proposals. Offerors must ensure all calculations are correct, all formulas are included, and pricing is traceable. Failure to adhere to the template's instructions may impact the evaluation of the proposal.