Customer Care Program for Freezerworks 2026 Summit Edition Sample Management Software
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The National Institute of Standards and Technology (NIST), specifically the Materials Measurement Laboratory's Chemical Sciences Division, intends to negotiate on a sole source basis with DataWorks Development, Inc. for the Customer Care Program for Freezerworks Summit Edition sample management software. This program supports the NIST Charleston Biorepository's perpetual license, ensuring continued maintenance, software upgrades, and technical support for its critical database of over 100,000 biological and environmental samples.
Purpose & Rationale
NIST's intent to sole source is based on DataWorks Development, Inc. being the exclusive author, owner, and sole provider of Freezerworks products. They possess unique technical competence, expertise, and proprietary technology, maintaining all intellectual property rights. Maintenance services for Freezerworks products must be obtained directly from the OEM, especially given the extensive, manually entered metadata and storage location information within the existing database.
Contract Details
- Type: Firm Fixed-Price Purchase Order
- Duration: 12-month base period with four (4) 12-month option periods
- Anticipated Award: On or about June 30, 2026
- Set-Aside: None (Sole Source Notice)
- NAICS Code: 513210 (Size Standard: $47.0M)
Submission & Inquiry
- This notice is not a request for competitive quotations.
- Interested parties may identify their interest and capability to fulfill the requirement.
- Inquiries and responses must be submitted via email to Harry.Brubaker@nist.gov.
- Response Deadline: June 23, 2026, by 4:00 PM EST.
- Written responses should include sufficient documentation to establish a bona fide capability. Information received will be considered for future competitive procurements.
- No solicitation package will be issued.