DH10--DIGITAL WAYFINDING
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA) is soliciting proposals for a Digital Wayfinding System for the VASD Jennifer Moreno Medical Center and three other VA San Diego Healthcare System (VASDHS) facilities in California. This Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside opportunity seeks a Firm-Fixed-Price contract for a comprehensive system including design, installation, and maintenance. Offers are due by April 20, 2026, at 1:00 PM MST.
Purpose & Scope
The VA aims to enhance navigation for patients, visitors, and staff across four VASDHS facilities by procuring a complete digital wayfinding system. This includes concept development, design, manufacturing, installation, and ongoing maintenance of interactive touchscreen monitors and associated hardware.
Key Requirements
The system must include:
- 16 digital wall-mounted touchscreen monitors (47"-65") with cabling.
- ADA compliant interactive floor maps with turn-by-turn directions, including an elevator-only routing option.
- "Top 10 Destinations" quick-access cards with photos and hours.
- Real-time content with remote update capabilities.
- Built-in accessibility features (screen reader, magnifier, text scaling, high contrast display).
- Staff training.
- A browser-based platform accessible via a single URL for all four locations.
- Indoor routing for each facility and an exterior campus map for the main hospital.
- VA-branded QR codes and Print-Ready Maps in exportable layouts.
- A standard manufacturer warranty.
Contract Details
- Contract Type: Firm-Fixed-Price.
- Period of Performance: A base year (May 1, 2026 - April 30, 2027) with three one-year option periods, extending potentially through April 30, 2030.
- Estimated Value: Up to $34 Million (ceiling).
- Set-Aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) in accordance with VAAR 852.219-73 and FAR 52.219-27.
- NAICS Code: 541512 - Computer Systems Design Services.
- Place of Performance: VASD Jennifer Moreno Medical Center, San Diego, CA, and three other VASDHS locations.
Submission & Evaluation
- Offers Due: April 20, 2026, 1:00 PM MST.
- Questions Due: April 13, 2026, 1:00 PM MST.
- Submission Method: Offers must be submitted via email to Felicia.Simpson@va.gov in PDF format.
- Evaluation: Award will be based on the most advantageous offer, considering both price and non-price factors (Technical Approach, Experience, Required Documents). Lowest Price Technically Acceptable (LPTA) procedures will not be used.
- Required Documents: Key submissions include VA Form 10091, W-9, FMS Vendor File Update Form, SAM registration verification, and signed VAAR 852.219-75 certification.
Eligibility
Offerors must be certified SDVOSBs listed in the SBA certification database at the time of offer and award. Limitations on subcontracting apply, requiring SDVOSBs to perform at least 50% of the services.