DOJ Enterprise ServiceNow ServiceNow Bundling
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Justice (DOJ) has issued a Determination and Findings (D&F) to justify the bundling of its Enterprise ServiceNow requirements. This initiative aims to consolidate eleven (11) separate contracts into a single Blanket Purchase Agreement (BPA) with Carahsoft Technology Corporation, the sole authorized U.S. Federal Government distributor for ServiceNow. The estimated value of this bundled BPA is $100 million, with anticipated savings of approximately $26.6 million over five years.
Scope of Work
This D&F outlines the necessity for:
- Consolidation of current and future ServiceNow requirements.
- Establishment of a single Enterprise License Agreement (ELA) BPA.
- Centralized management and tracking of ServiceNow usage and licenses across DOJ components.
- Alignment with federal mandates for IT modernization, cybersecurity, and cost savings.
Contract Details
- Type: Determination and Findings for Bundling (leading to a BPA)
- Estimated Value: $100,000,000
- Proposed Approach: Direct procurement from Carahsoft Technology Corporation.
- Set-Aside: Not suitable for small businesses; however, the solicitation will require subcontracting coordination with OSDBU to promote small business opportunities.
- Published: May 29, 2026
Evaluation
This document is a determination and findings, not a solicitation. It serves to justify the bundling decision based on factors such as redundant procurement overhead, a two-tier reseller structure, and the inability of alternative brands to meet Department needs.
Additional Notes
Market research indicates Carahsoft is the Master Government Aggregator for ServiceNow under GSA MAS. Affected incumbent small businesses will be notified at least 30 days prior to the solicitation release. The current procurement structure involves eleven separate actions across eleven components, which this bundling aims to streamline.