Dynatrace Software
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Homeland Security (DHS) has issued a Sole-Source Justification for the renewal and purchase of additional Dynatrace software licenses and support services for the DHS Enterprise. This acquisition is being conducted through Carahsoft Technology Corp via GSA Federal Supply Schedule, as Carahsoft is the sole distributor for the public sector. This is a justification, not a solicitation for proposals.
Scope of Work
DHS requires Dynatrace, an advanced application performance monitoring (APM) platform, to provide real-time visibility into the performance, availability, and reliability of mission-critical applications and infrastructure across on-premises, cloud, and hybrid environments. The software enables automated monitoring, root cause analysis, and reporting.
Key Requirements / Deliverables
Key features required include:
- Full Stack Observability
- AI-Powered Automation
- Real-Time Monitoring
- End-to-End Tracing
- Auto Discovery & Instrumentation
- Infra Monitoring
- Application Performance Management
- Digital Experience Monitoring
- Cloud Native Support
- Security Monitoring
- Dashboards & Reporting
- Integration Ecosystem The software must also possess an Authority to Operate (ATO) at DHS Headquarters.
Contract Details
- Contract Type: Sole-Source Justification (under RFO FAR 8.401 and GSAR 538.7104-4(a))
- Duration: 12 months
- Set-Aside: Not applicable (Sole-Source Justification)
- Place of Performance: Reston, VA
- Product Service Code: DA10 (Support Services, Delivered As A Service Contract)
Eligibility / Set-Aside
This is a sole-source acquisition, citing Dynatrace's unique and specialized nature, with Carahsoft identified as the only capable distributor for the public sector. Therefore, it is not open for competitive bidding.
Additional Notes
DHS intends to continue market research for comparable Dynatrace solutions and distributors and will post this sole-source requirement at the Government-wide Point of Entry (GPE). The Contracting Officer has determined the anticipated cost to be fair and reasonable.