First Class Presort Services for IRS National Distribution Center (NDC)

Statement of Work (SOW) / Performance Work Statement (PWS)

This Quality Assurance Surveillance Plan (QASP) has been developed to outline the guidelines for evaluating the technical performance of the contractor for the IRS' First-Class Mail Presort Services. The QASP is contractually binding.

• Mail Pick up Procedures
• Mail Processing Services
• Services Reports, Sections, Deliverables

Performance will be assessed in accordance with the performance standards set forth in the Performance Work Statement (PWS).

Not specified in this document.

• Government Officials:
  • Contracting Officer's Representative (COR) (TBD): Overall responsibility for monitoring contractor performance.
  • Contracting Officer (CO) (Patricia Brown): Overall responsibility for contract compliance and administration.
• Primary Methods of Surveillance:
  • 100% Inspection
  • Unscheduled Inspections
  • Customer Complaints
• The Government reserves the right to change surveillance methods.
• Definitions provided include: Customer Complaint, Surveillance Activity Checklist, Inspection, Quality Assurance (QA), Quality Control (QC), Standard of Performance, and Surveillance.

Amendment / Modification

This amendment (0001) to solicitation 2043FY-26-Q-00012 provides the Quality Assurance Assessment Plan. No other changes to the solicitation are made as a result of this amendment.

This amendment primarily adds the Quality Assurance Assessment Plan. No specific sections of the original solicitation are explicitly stated as changed or replaced, other than the addition of this plan.

This amendment does not alter proposal deadlines, requirements, or evaluation factors. The contractor is required to sign and return 1 copy of this amendment to the issuing office.

Solicitation / RFP / RFQ

This is a combined synopsis/solicitation for commercial items for First-Class Mail presort services and Intelligent Mail Barcode (IMb) marking for the Internal Revenue Service (IRS) National Distribution Center (NDC) in Bloomington, IL. The contractor will be responsible for collecting outgoing mail from the IRS NDC, presorting it, marking it with IMb, and depositing it into the USPS mail stream.

• Provide a minimum of three weekly mail pickups during Standard Business Hours (no earlier than 10:00 AM local time).

• Process IRS mail to qualify for the lowest USPS Rates for presort mail.

• Apply IMb marking to each mail piece to ensure the lowest possible USPS Commercial First-Class Mail Rate.

• Deposit all First-Class Mail and postcards into the USPS within 2 business days of pick-up.

• Manage mail trays, returning an equal number of mail trays at the next scheduled pick-up.

• Notify COR and NDC representative within two (2) hours of any weather conditions that may adversely affect performance.

• Provide a Quality Control Plan.

• Submit weekly Service Reports.

• Provide an initial staffing plan within 30 days of award.

• Submit a monthly workforce report.

• Contract Type: Firm-Fixed Price.

• Period of Performance: One (1) 12-month base year with four (4) 12-month option years.

• Estimated Value: Not explicitly stated, but NAICS code 541519 with a size standard of $21 Million is provided.

• Questions Due Date: April 2, 2026, 12:00 PM ET.

• Quotes Due Date: April 7, 2026, 12:00 AM ET.

• Submission Method: Electronic email to specified contacts.

• Evaluation Criteria: Lowest-priced technically acceptable (LPTA) approach, considering past performance, experience, and operations.

• Proposals must receive an "Acceptable" rating in every non-price factor to be considered for award.

• Total Small Business Set-Aside.

• NAICS Code: 541519.

• Size Standard: $21 Million.

• The solicitation number is 2043FY-26-Q-00012.

• Applicable provisions and clauses include FAR 52.212-1, 52.212-2, 52.212-3, and 52.212-5, along with an addendum to FAR 52.212-4.

• Cybersecurity requirements, including FISMA and NIST standards, are detailed.

• Mandatory IRS security training is required for all personnel.

• Offerors must complete representations and certifications electronically in SAM or complete the relevant sections of the solicitation.

• Attachments include templates for Initial Staffing Plan and Monthly Workforce Report.