G004--FY26: Emergency Residential Services (CERS)| Low Demand Safe Haven Services San Juan and U.S Virgin Islands
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), specifically the VA Caribbean Healthcare System (VACHCS), is soliciting proposals for Emergency Residential Services (CERS) and/or Low Demand Safe Haven Services in Puerto Rico and the U.S. Virgin Islands. This Indefinite Delivery, Indefinite Quantity (IDIQ) contract aims to provide off-site housing and supportive services for homeless Veterans. Proposals are due May 22, 2026.
Scope of Work
The contractor will provide emergency residential and low demand safe haven services for eligible homeless Veterans, including those with medical, mental health, or substance use disorders. Services must be provided at the contractor's off-site facility, which must meet Life Safety Code, state/local health codes, and have current occupancy permits, operating as a 24-hour supervised environment with on-site staff. Key requirements include:
- Provision of a safe, secure housing environment with supportive services.
- Specific bed allocations: 5 for CERS in Puerto Rico, 5 for Low Demand Safe Haven in Puerto Rico, and 3 for CERS in U.S. Virgin Islands.
- Comprehensive services such as case management, housing support, medical oversight, health education, and assistance with independent living skills.
- Adherence to specific policies, directives, and handbooks detailed in the Performance Work Statement (PWS).
Contract Details
- Contract Type: Indefinite Delivery, Indefinite Quantity (IDIQ).
- Period of Performance: A base year plus four (4) one-year option periods.
- Minimum Quantity: $2,500.00 (total for base and option periods).
- Maximum Quantity: $2,500,000.00 (total for base and option periods).
- Product Service Code: G004 (Social Rehabilitation Services).
Submission & Evaluation
- Offer Due Date: May 22, 2026, at 12:00 PM Local Time.
- Questions Due: May 12, 2026, at 12:00 PM EST, via email to peter.bedard@va.gov.
- Proposal Submission: Electronically, consisting of four volumes: General, Technical Capability, Past Performance, and Price.
- Evaluation Factors: Technical Capability (Quality Assurance, Personnel Staffing Plan), Past Performance, Socioeconomic Status, and Price. Technical and Past Performance are considered more important than price.
- Award Basis: To the responsible offeror whose quotation is most advantageous to the Government.
Eligibility & Compliance
- NAICS Code: 624221 (Temporary Shelters) with a size standard of $13.5 Million.
- Set-Aside: Open competition with provisions for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) and other small business concerns.
- Mandatory Registration: Prospective contractors must be registered in the System for Award Management (SAM.gov).
- Key Attachments: Bidders must review wage determinations for Puerto Rico and the U.S. Virgin Islands, the Quality Assurance Surveillance Plan (QASP), Contractor Rules of Behavior, and the Certification of Immigration and Nationality Act. A Past Performance Questionnaire will be used for reference checks.