D--GE Vernova Software Support - Renewal

Solicitation / RFP / RFQ

This document is a Justification and Approval for Other Than Full and Open Competition for the renewal of GlobalCare software support services for the Bureau of Reclamation's Supervisory Control and Data Acquisition (SCADA) system. The procurement is for a new Firm-Fixed Price purchase order.

• Renewal of software support services for iFIX Plus SCADA, iClient, and Historian.

• Support for 66 separate licenses.

• Includes bug/defect fixes, patch releases, and updates/upgrades to maintain operability and usability.

• Period of Performance: April 1, 2026, through March 31, 2027.

• Contract Type: Firm-Fixed Price.

• Estimated Dollar Value: [REDACTED]

• Fiscal Year 2026 funds will be utilized.

This document outlines a sole source justification, not a solicitation for proposals. The Contracting Officer will determine the price to be fair and reasonable based on market research, comparison with previous purchases, and similar industry items.

This is a sole source procurement action justified under FAR 6.103-1, as GE Vernova is the sole developer and licensor of the GlobalCare software, and CB Pacific is the sole authorized reseller and service provider. Awarding to any other vendor would require significant reprogramming of the system infrastructure and would prevent the Bureau of Reclamation from accessing security updates, potentially violating FISMA and NERC-CIP compliance obligations.

• The primary source of the software is GE Vernova, and CB Pacific is the only authorized distributor/seller assigned to provide this service to the Bureau of Reclamation.
• Market research confirmed CB Pacific as the only available vendor capable of fulfilling this procurement.

Solicitation / RFP / RFQ

This solicitation is for "GE Vernova Software Support Acceleration Plan Premier Renewal for 66 separate licenses." This includes support for iFix v6.5, IClient v6.5, and Historian V9.1. The Product/Service Code is DA01, categorized under IT and Telecom Business Application/Application Development Support Services (Labor).

• Software maintenance support services for GE Digital.

• Troubleshooting of application-specific issues identified in production, testing, or development.

• Identification of application security vulnerabilities per NERC CIP-007 and CIP-010.

• Consultation regarding software use and operation via telephone or web-based communication (8:00 AM - 8:00 PM EST, Monday-Friday, excluding holidays).

• 27/7 emergency support via telephone or web-based communication for system-wide outages or critical feature failures.

• Correction of reported software problems.

• Notification of all service pack enhancements for the current software version.

• Support for both IPv4 and IPv6 systems.

• Products must interoperate with both IPv4 and IPv6 systems and have contractor/vendor IPv6 technical support.

• Any non-compliant products must be upgraded or replaced at no additional cost within one year of acceptance.

• Contract Type: Not explicitly stated, but implied to be a commercial item contract.

• Period of Performance: April 1, 2026, to March 31, 2027 (12 months).

• Estimated Value: Not stated.

• Offer Due Date: March 26, 2026, 3:00 PM Pacific Time.

• Submission Method: Electronic mail only to sherry_heibeck@ios.doi.gov.

• Required Documents: Quote for GlobalCare Software Support, SAM.gov registration with completed Representations and Certifications.

• Evaluation Factors: Award will be made to the responsible offeror whose quote is most advantageous, based on Price Only. Technical and Past Performance are not applicable.

• This acquisition is marked as "UNRESTRICTED" and "SMALL BUSINESS".

• NAICS Code: 513210 (Software Publishers) with a size standard of $47 million.

• The solicitation incorporates numerous FAR clauses by reference, including those related to system for award management, safeguarding covered contractor information systems, contract terms and conditions for commercial products, and various other compliance and representation requirements.

• The place of performance is typically online and phone support for the Mid Pacific Region, Central Valley Operations Office, Sacramento, CA. Physical presence on-site is not required.

• Payment requests must be submitted electronically through the U.S. Department of the Treasury's Invoice Processing Platform System (IPP).