IBM Maximo Asset Management Software Subscription & Support Renewal

Questions & Answers / Clarifications

This document provides vendor responses to questions related to Solicitation No. 69056726Q000016 for the IBM Maximo Asset Management Software Subscription & Support Renewal.

• Maximo Version: The current Maximo version in use includes:
  • App Server: IBM WebSphere Application Server 9.0.5.24
  • Tivoli's process automation engine 7.6.1.3-IFIX20240227-1651 Build 20220823-0909 DB Build V7613-344 HFDB Build HF7613-142
  • IBM Maximo Application Framework 8.8.0 Build 20220823-1257 DB Build V7600-23
  • IBM Tpae Integration Framework 7.6.1.3 Build 20240227-1059 DB Build V7613-61
  • IBM Maximo Asset Management 7.6.1.3 Build 20220823-0909 DB Build V7611-01
  • IoT Connection Utility 7.6.0.4 Build 20220303-1642 DB Build V7604-01
  • Server OS: Windows Server 2016 10.0
  • Server DB: Oracle 19.1 (Oracle Database 19c Enterprise Edition Release 19.0.0.0.0 - Production Version 19.29.0.0.0)
• Deployment: The system is deployed on-premise at Central Federal Lands. Refer to the RFQ, Page D-1, Section 5 (Place of Performance) for additional details.

This Q&A document clarifies technical details about the existing Maximo environment, which may be relevant for bidders preparing their proposals.

Solicitation / RFP / RFQ

This is a Request for Quotation (RFQ) for the renewal of IBM Maximo Asset Management Software Subscription & Support. The Federal Highway Administration (FHWA) is procuring this renewal to support its Western Federal Lands Highway Division (WFLHD) operations.

• IBM Maximo Asset Management Authorized User Sustained Support for 12 Months.

• The requirement is for software subscriptions.

• All Information and Communication Technology (ICT) deliverables must meet Section 508 of the Rehabilitation Act and related standards.

• Period of Performance: 05/01/2026 - 04/30/2027.

• Contract type is not explicitly stated, but the solicitation is for commercial items and implies a firm-fixed-price structure based on the Price Schedule.

• Quote Response Due Date: 03/25/2026 at 1400 PT.

• Submission Method: Electronic submission via GSA eBuy Portal to WFL.Purchasing@dot.gov in PDF or approved fixed-layout electronic format. Email size limit is 20MB. Hard copies will not be accepted.

• Questions: Submit electronically to WFL.Purchasing@dot.gov no later than 03/24/2026 at 02:00pm PT.

• Evaluation Factors:

  1. Price (valid, realistic, fair, reasonable, accurate, complete, and in relation to market rates and IGCE).
  2. Technical Compliance with Solicitation Requirements (compliance with all instructions and submission of all items).
  3. Relevant Past Performance (based on performance record, CPARS, FAPPIS, PPIRS, SAM, etc., for contracts within the last three years).

• Basis for Award: The award will be made to the responsible Offeror with the lowest evaluated price that meets or exceeds the requirements for acceptability. The lowest priced quote will be evaluated first; if technically acceptable, no other quotes will be evaluated. This process continues until a technically acceptable quote is identified.

• Award without Discussions: The Government intends to award without discussions but reserves the right to enter discussions if necessary.

• This solicitation is a Total Small Business Set-aside.

• Issuance of the solicitation does not guarantee an award; awards are subject to funding availability.

• Offerors must complete and submit Standard Form 1449 and the Price Schedule (Attachment 0001).

• A Past Performance Questionnaire (Attachment 0002) is also provided.

• Electronic Funds Transfer (EFT) is the required payment method.

• Invoices must be submitted electronically via the DELPHI iSupplier portal.

Form / Attachment / Pricing Sheet

This document is a price schedule (Excel spreadsheet) detailing the CLINs, quantities, units, unit prices, and amounts for sustained support services related to IBM Maximo Asset Management.

• CLIN 00101: IBM Maximo Asset Management Authorized User Sustained Support for 12 months.
• CLIN 00201: IBM Maximo Asset Management Express Use Concurrent User Sustained Support for 12 months.
• Pricing: Firm-Fixed Price for both CLINs.
• Period of Performance: May 1, 2026, to April 30, 2027, for both CLINs.
• Quantities: 11 EA for CLIN 00101 and 1 EA for CLIN 00201.
• Unit Price & Amount: All unit prices and amounts are listed as 0.0, resulting in a GRAND TOTAL of 0.0.
• Note: The IBM Passport Advantage site number is 7919735.

This pricing sheet outlines the specific IBM Maximo support services being procured, including the quantities and contract type. Bidders should review this schedule to understand the cost structure and the items for which pricing is being requested, even though the listed prices are 0.0 in this instance. It is crucial for preparing a compliant and accurate proposal.

Form / Attachment / Pricing Sheet

This document is a template for a Past Performance Reference Questionnaire. It is to be completed by the offeror/quoter and provided to a reference (e.g., a previous client or contracting officer) who will then submit the completed questionnaire directly to the government.

• Contractor Information: Fields for the contractor to be rated, contract number, and contract description.
• Rater Information: Fields for the rater's name, contact details, and their role in relation to the contract.
• Rating Definitions: Detailed definitions for performance ratings (Exceptional, Very Good, Satisfactory, Marginal, Unsatisfactory) with notes on how to justify each rating.
• Performance Categories: Sections to rate the contractor on technical abilities, timeliness, cost management, ability to meet special needs, management team effectiveness, subcontractor management, small business subcontracting, compliance with laws/regulations, and resource/personnel management.
• Recommendation: A question asking if the contractor would be recommended for similar requirements.
• Supporting Narrative: Space for the rater to provide additional justification for their ratings.
• Return Instructions: Specific instructions for submitting the completed questionnaire via email, including the subject line format and deadline.

This questionnaire is crucial for bidders as it outlines the specific criteria the government will use to evaluate their past performance. Bidders should use this template to identify appropriate references and ensure their references understand how to complete the questionnaire accurately and favorably, highlighting strengths that align with the government's evaluation criteria.