ISBEE Set Aside - FBSU Claim Management / Revenue Cycle Management (RCM) Service
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Indian Health Service (IHS), specifically the Billings Area Indian Health Service, has issued a Request for Quotation (RFQ) for Claims Management / Revenue Cycle Management (RCM) Services for the Fort Belknap Service Unit. This opportunity is a 100% Indian Small Business Economic Enterprise (ISBEE) Set-Aside. The government seeks a "Best Value" award based on technical capability, past performance, and price. Quotes are due by June 26th, 2026, at 1:00 pm MDT.
Scope of Work
The contractor will provide comprehensive claims management and RCM services to enhance third-party revenue and collection activities. Key requirements include:
- Providing technology for online claims management and eligibility verification software.
- Integration with Electronic Health Records (EHR) and third-party eligibility information.
- Real-time and batch verification of Medicare and Commercial Payer eligibility.
- Processing all claim types (Emergency, Inpatient, Outpatient, Specialty Clinics).
- Delivering daily Medicare AR reports and offering toll-free technical support (7 AM - 7 PM, Mon-Fri).
- Adhering to strict performance standards, such as submitting claims by the next business day and correcting/resubmitting errors electronically within 4 hours.
- Ensuring compliance with HIPAA, IHS OIT mandates, and the Privacy Act. The software must be internet-based, not requiring installation on IHS networks, and support secure connectivity (SFTP, EDI, interactive Telnet).
Contract Details
- Type: Combined Synopsis/Solicitation (RFQ) for commercial services.
- Duration: A base year from October 1st, 2026, to September 30th, 2027, plus four (4) option years, totaling a maximum of five years.
- Set-Aside: 100% Indian Small Business Economic Enterprise (ISBEE). Offerors must complete the "Indian Health Service Buy Indian Act Indian Economic Enterprise Representation Form" to certify eligibility.
- Place of Performance: Primarily online, providing insurance verification software access.
- Product/Service Code: DA10 (Support Services, Delivered As A Service Contract).
Submission & Evaluation
- Submission Deadline: Quotes must be emailed to Vincent.Hansen@ihs.gov by June 26th, 2026, at 1:00 pm MDT. The subject line must include "75H70926BAO-031-RFQ [Company Name]".
- Quote Requirements: Include the solicitation number, company details (name, address, phone, UEI), information for evaluation, completed representations/certifications, and a statement of agreement with terms. Quotes must be valid for 90 days.
- Evaluation Factors: Technical, Past Performance, and Price. Technical and Past Performance combined are significantly more important than Price.
- Technical: Submit a technical proposal (max 5 pages) addressing capabilities and understanding of requirements, along with service-related agreements.
- Past Performance: Demonstrate successful performance in similar contracts/jobs.
- Price: Submit a completed price schedule (Attachment: B01 – Price Schedule) for the base and all option years.
- Award Intent: The Government intends to award without discussions, so initial offers should contain best terms.
Additional Notes
- Questions Deadline: Technical questions must be emailed to Vincent.Hansen@ihs.gov by June 11th, 2026, at 5:00 pm MDT.
- Registration: Offerors must be registered and active in the System for Award Management (SAM) at the time of quotation submission.
- Accessibility: Compliance with Section 508 accessibility standards is required for Electronic and Information Technology (EIT). Offerors must submit an HHS Section 508 Product Assessment Template or provide information demonstrating EIT service conformance.