J063--Physical Access Control (PACS) Maintenance Request for Information
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), specifically the Veterans Benefits Administration (VBA), is conducting market research through a Request for Information (RFI) for Physical Access Control System (PACS) Maintenance services. This RFI includes a draft Statement of Work (SOW) to gather industry input for a potential future solicitation. The services involve preventative maintenance, inspections, and updates/upgrades for PACS equipment at a VBA Regional Office. Responses are due by June 17, 2026, at 2:00 PM EST.
Scope of Work
The draft SOW outlines comprehensive PACS maintenance requirements, including:
- Preventative Maintenance: Quarterly verification of access control doors, duress/panic buttons, head-end equipment, system database backups, software maintenance (including updates/patches), and security system inspections.
- Controlled Power Outages: Two scheduled outages per performance period to test system resilience and restoration.
- Emergency Services: 24/7 availability with an 8-hour response time for inspections and troubleshooting.
- Optional Task: Installation of major software version upgrades for PACS equipment.
Contract & Timeline
- Type: Request for Information (RFI) / Market Research
- Duration (Proposed): One (1) base year with four (4) potential one-year option periods.
- Set-Aside: None specified.
- Response Due: June 17, 2026, 2:00 PM EST
- Published: June 1, 2026
Contractor Qualifications & Security
- Qualifications: Contractors or subcontractors must be approved resellers and manufacturer-authorized technicians for the installed PACS system.
- Security: Personnel require favorable background investigations (Low Risk/T1 or Moderate Risk/T2), fingerprint checks, and compliance with VA security directives, including cybersecurity and privacy training.
Reporting Requirements
Contractors will be required to submit detailed reports for preventative maintenance (within 5 business days), controlled power outages (within 5 business days), emergency services (within 48 hours), and completed upgrades (within 5 business days).
Additional Notes
This is an RFI for planning purposes only; it does not constitute a solicitation, and no contract will be awarded from this announcement. The Government will not reimburse respondents for information provided. Telephone inquiries will not be accepted. Responses should be sent to Joshua.Gallien@va.gov with the subject line 'RFI #36C10D26Q0117, Physical Access Control (PACS)' and include company name, point of contact, email, and Unique Entity Identifier (UEI).