J065--PYXIS Maintenance Support Services - New Requirement

Solicitation / RFP / RFQ

This is a combined synopsis/solicitation for PYXIS Maintenance Support Services. The Department of Veterans Affairs, Technology Acquisition Center, is seeking maintenance support services.

Specific requirements are detailed in the attached document: JA - PYXIS Maintenance Support Services - Redacted.

• Product Service Code: J065

• NAICS Code: 541519

• Contracting Office Address: Department of Veterans Affairs, Technology Acquisition Center, 23 Christopher Way, Eatontown NJ 07724.

• Response Date/Time/Zone: 06-09-2026 10:00 EASTERN TIME, NEW YORK, USA.

• Archive: 99 days after the response date.

Not specified in the provided text.

• The solicitation number is 36C10B26R0019.
• Additional details are available in the attached document: 36C10B26R0019.

Solicitation / RFP / RFQ

This solicitation (36C10B26R0019) is for PYXIS Maintenance Support Services. The government is procuring these services to ensure the continuous reliability of the installed Becton Dickinson (BD) Pyxis systems and ancillary equipment at the Marion, Illinois VA Medical Center and associated healthcare facilities and clinics. The reliable and accurate operation of this equipment is critical for patient care.

• Preventative and Corrective Maintenance: Includes 24/7/365 remote and onsite support for Pyxis systems.

• Software Updates and Upgrades: Includes bug fixes, error corrections, virus updates, minor enhancements, and major enhancements.

• Replacement Parts: Provision of all necessary parts to maintain equipment functionality.

• Technical Support: Unlimited telephone support and remote site support.

• On-site Technicians: Required to arrive within eight (8) hours of dispatch.

• Scheduled Maintenance: To be performed within 30 days of contract award.

• Unscheduled Maintenance: Unlimited emergency repair service with specific response times.

• Security Requirements: Compliance with numerous VA and Federal regulations regarding information security, cybersecurity, and privacy.

• Personnel Security: Contractor personnel must meet background investigation requirements based on task risk designation.

• Contract Type: Firm-Fixed-Price (FFP).

• Period of Performance: 12-month Base Period with four (4) 12-month Option Periods, for a total potential period of 60 months.

• Estimated Value: Not explicitly stated in the provided sections, but the Price Schedule indicates line items for services.

• Submission Instructions: Proposals are to be submitted via email to Gary Throckmorton and Christopher Minetti by the offer due date of June 9, 2026, 10:00 AM EDT.

• Evaluation Criteria: Award will be made on a sole source basis upon verification of quote conformity to requirements, fair and reasonable price, and offeror responsibility. The total evaluated price will be the sum of all quoted CLINs/SLINs.

• Key Deadlines: Offer due date is June 9, 2026.

• This acquisition is listed as UNRESTRICTED.

• NAICS Code: 541519

• Size Standard: $34 Million

• The solicitation incorporates FAR clauses by reference. Full text is available electronically.

• Specific attachments include: Attachment 1 - Covered Equipment, Attachment 2 - Product Security White Paper, and Attachment 3 - Business Associate Agreement.

• Offerors must complete Section B.4 Price Schedule and include an itemized list with unit pricing.

Justification for Other Than Full and Open Competition

This document justifies a sole source acquisition for the complete on-site full service planned maintenance and corrective maintenance (repair) of the Pyxis Medication and Supply System at the Department of Veterans Affairs (VA), Marion, Illinois Medical Center. The action is for a base year and four option periods.

• Full service planned maintenance and corrective maintenance (repair) for the existing Pyxis Medication and Supply System.

• Supply of all labor, materials, equipment, tools, supervision, and incidentals required for maintenance and repair.

• Services must be in accordance with Manufacturer's recommendations, Joint Commission standards, and design specifications.

• Ensure continuous reliability of the Becton Dickinson Company (BD) CareFusion Pyxis systems and ancillary equipment.

• Contract Type: Firm-Fixed Price (FFP)

• Period of Performance: Base Period of 12 months and four 12-month option periods (totaling 5 years).

• The expected useful life of the equipment/hardware and associated maintenance is estimated to be 5 years.

• This document is a justification for a sole source action, not a solicitation. The proposed action will be synopsized on the Contracting Opportunities Page, and any proposals received will be evaluated.

• This action is justified for other than full and open competition under 41 U.S.C. 3304(a)(1) due to the requirement for a "One Responsible Source."

• Market research indicated that CareFusion Solutions, LLC (a subsidiary of BD) is the exclusive manufacturer and provider of Pyxis products and services, and the sole company capable of performing installation and maintenance.

• Other vendors or resellers identified do not possess the necessary authorization, certification, or capabilities to perform the required services without voiding warranties.

• The VA will continue to conduct market research to identify future opportunities for competition.

• The document includes certifications regarding technical requirements, fair and reasonable cost determination, and contracting officer approval.

Justification for Other Than Full and Open Competition

This document justifies a sole source acquisition for planned maintenance and corrective maintenance (repair) services for the Pyxis Medication and Supply System at the Department of Veterans Affairs (VA) Marion, Illinois Medical Center. The effort is for a base year and four option periods on a firm-fixed-price basis.

• Full service planned maintenance and corrective maintenance (repair) of the existing Pyxis Medication and Supply System.

• Provision of all labor, materials, equipment, tools, and supervision required for maintenance and repair.

• Services must be in accordance with Manufacturer's recommendations, Joint Commission standards, and design specifications.

• The system provides comprehensive medication and supply management, streamlining workflow, improving financial performance, facilitating regulatory compliance, and enhancing patient care.

• Contract Type: Firm-Fixed Price (FFP)

• Period of Performance: Base Period of 12 months and four 12-month option periods (totaling 5 years).

• Estimated Value: Not explicitly stated in the provided text, but indicated as redacted.

• This document is a justification for a sole source action, not a solicitation. However, it states that the proposed action will be synopsized on the Contracting Opportunities Page, and any proposals received will be evaluated.

• This is a sole source justification, citing 41 U.S.C. 3304(a)(1) and FAR 6.103-1b, "One Responsible Source."

• Market research indicated that CareFusion Solutions, LLC (a subsidiary of BD) is the exclusive manufacturer and provider of Pyxis products and services, and the sole company capable of performing the required maintenance and repair.

• Other automated dispensing cabinet systems were evaluated but found incompatible.

• Two SDVOSB partners of BD were identified as approved resellers of hardware but do not provide the required services.

• Performance of services by any party other than CareFusion or its authorized affiliates voids the warranty.

• Removing or pausing services would disrupt pharmacy workflow and negatively impact patient care.

• The Government will continue market research to identify future opportunities for competition.

Form / Attachment / Pricing Sheet

This document is a Justification and Approval (J&A) for other than full and open competition for PYXIS Maintenance Support Services. It explains the rationale for not soliciting this requirement through full and open competition.

• The J&A details the specific circumstances that limit the availability of full and open competition.
• It identifies the proposed contractor and the justification for selecting them.
• It outlines the market research conducted and the results.

This document is relevant to potential bidders as it explains why the opportunity is being awarded on a sole-source basis (or limited competition basis). It provides insight into the government's rationale for this approach, which may influence how vendors perceive the opportunity and their ability to compete if it were to be opened further.