Legal Services for Unaccompanied Alien Children (UAC)

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for providing legal services to Unaccompanied Alien Children (UAC) in the custody of or released from the Office of Refugee Resettlement (ORR). The primary goal is to address the legal needs of UAC and ensure their safe and timely release to appropriate sponsors, while also protecting them from mistreatment, exploitation, and trafficking.

The Contractor shall provide nationwide legal services to UAC. Key tasks include:

• Transition-In: Assume operational responsibility for approximately 24,000 active cases without service disruption.

• Legal Orientations: Conduct virtual legal orientations informing UAC of their rights and responsibilities within the immigration system.

• Legal Consultations: Conduct one-on-one consultations to assess UAC's eligibility for immigration relief.

• Direct Legal Representation: Provide direct legal representation as required by law and ORR discretion.

• Legal Service Provider (LSP) Network Management: Manage a nationwide network of qualified LSPs, including quality control, performance monitoring, and coordination.

• Data Collection, Analysis, and Reporting: Conduct robust data collection and reporting on various aspects of service delivery, including pro bono efforts and case outcomes.

• Pro Bono Maximization: Maximize the use of pro bono services.

• Transition-Out: Transfer operational responsibilities, data, and knowledge to the incoming contractor or Government.

• Services must be provided by qualified personnel meeting professional standards and contract requirements.

• Interpretation and translation services must be available in the necessary languages.

• Attorney ethics conflicts must be managed and resolved promptly.

• Services must adhere to principles of culturally competent and trauma-informed care.

• Continuity of legal services must be promoted.

• Equitable distribution of services must be ensured.

• Scalability to accommodate fluctuations in UAC numbers is required.

• Specific reporting requirements are detailed for legal orientations, consultations, direct legal representation, pro bono efforts, and data management.

Services are to be provided nationwide to UAC in ORR custody or released from ORR custody. The period of performance is not explicitly stated in this section but is implied to cover the duration of the contract, including transition-in and transition-out phases.

• Qualified Personnel: Attorneys must be licensed and in good standing; accredited representatives for EOIR; law students/graduates under supervision; or paralegals/legal assistants under supervision.
• Interpretation and Accessibility: Services must be available in the language the UAC understands, utilizing technological solutions.
• Attorney Ethics: A policy for identifying and resolving conflicts of interest is required.
• Service Delivery Principles: Cultural competence, trauma-informed care, continuity, equitable distribution, and scalability are emphasized.
• Specific Legal Services: The PWS details requirements for various legal services including T Visa, U Visa, VAWA, Adjustment of Status, Temporary Protected Status, Employment Authorization, Certificate of Citizenship, Special Immigrant Juvenile Status, Asylum, Voluntary Departure, and Change of Venue/Address filings.
• Pro Bono: A minimum pro bono percentage is required, and efforts to maximize pro bono services are mandated.

Amendment / Modification

This document is Amendment 0010 to the solicitation for Legal Services for Unaccompanied Alien Children (UAC).

• Section L.3, Questions/Proposal Due Dates, has been revised.

• The deadline for submitting questions/inquiries has been extended to March 2nd, 2026, at [Time not specified] Eastern Time.

• The proposal due date has been extended to April 3rd, 2026, at 12:00 PM Eastern Time.

• Offerors are instructed to submit proposals via email to specific points of contact and to label their submissions with the proposal section, submission number, and total number of emails in the subject line (e.g., "Volume I: Technical Proposal Email 1 of 2").

Form / Attachment / Pricing Sheet

This document is a pricing worksheet for UAC Legal Services, intended for offerors to complete with their proposed rates across the Base Period, Option Periods 1-4, and the FAR 52.217-8 Extension. It details the structure for submitting firm fixed unit prices (FFUP) for services and firm fixed prices (FFP) for other items, as well as a not-to-exceed (NTE) amount for travel.

• Pricing Structure: Offerors must provide rates for each performance period (Base, Options 1-4, FAR 52.217-8 Extension) across various legal services (Items 1-13) and other requirements (Items 14-17).
• Contract Types: Services are priced using a "fee for service" model with FFUP for Items 1-13. Items 14-17 are priced as FFP. Item 18 (Travel) is T&M with an NTE amount.
• Service Definitions: Specific legal services are defined, with units of issue specified (e.g., EA for each legal orientation or consultation).
• Transition Pricing: Separate pricing is required for Transition-In (Base Period only) and Transition-Out (Option Period 4 only).
• Estimated Quantities: The worksheet includes estimated service quantities for each period, which are for evaluation purposes only.
• Tabs: Offerors are instructed to complete Tabs 1-6; the Summary tab populates automatically.

This worksheet is critical for bidders to understand the pricing structure and provide their proposed costs for all legal services and related requirements. It outlines the specific services, units of measure, and performance periods for which pricing is required. The total evaluated price will be based on these submissions, influencing the overall contract value. Bidders must ensure their pricing is consistent with the PWS and the specified contract types (FFUP, FFP, T&M).

Form / Attachment / Pricing Sheet

This document is Standard Form 1449, "SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES." It is a standard government form used for soliciting bids, awarding contracts, and placing orders for commercial products and services.

• Blocks for solicitation number, offer due date, contractor information, itemized supplies/services, quantities, unit prices, and total amounts.
• Sections for government acceptance, payment information, and administrative details.
• Includes references to Federal Acquisition Regulation (FAR) clauses.

Bidders will use this form to submit their offers or quotes in response to a solicitation. It requires the offeror to provide pricing, delivery information, and acknowledge contract terms and conditions. Completing this form accurately is essential for a compliant bid.

Questions & Answers / Clarifications

This document provides responses to vendor questions and clarifications regarding the solicitation.

• Project Management Plan (PMP) Page Limit: The Volume I page limit has been increased to 55 pages. The PMP and its components are part of the evaluation process, and RFP Section L.6 has been revised accordingly. The PMP is not excluded from the Volume I page limit.
• Key Personnel: Only the "Project Director" and "Project Coordinator" are considered required key personnel. Offerors do not need to propose resumes for other leadership roles.
• Invoice Processing Platform (IPP) Waiver: The Government does not anticipate providing a blanket IPP waiver. Offerors requesting a waiver must include it in their Business Proposal.
• Pricing Model: The Government has determined that a Firm-Fixed-Unit-Price (FFUP) "fee for service" model for Tasks II-IV best meets the agency's needs, and will not consider a Time & Materials (T&M) contract for Tasks I-IV.
• Pro Bono Attorneys: Pro bono volunteers are required to undergo suitability determinations.
• Data Reporting: Data reporting requirements will not be applied in a manner that violates attorney-client privilege.
• Legal Services Scope: Any additional legal services or forms of legal relief available to Unaccompanied Alien Children (UAC) not identified in the PWS and Pricing Worksheet are beyond the scope of this contract.

Several sections of the RFP and PWS have been revised based on these questions and answers, including Section L.6, Section L.6.3, Section L.9, Section B.3.1, Section B.3.2, Section B.4.1, Section F.4, PWS Sections C.4.1.1, C.4.2.2.1, C.4.2.3.1, C.4.2.4.1, C.4.2.4.2, and C.4.2.7. Offerors should review these updated sections for any changes to requirements, submission instructions, or evaluation criteria.

Statement of Work (SOW) / Performance Work Statement (PWS)

This document outlines the Performance Work Statement (PWS) for providing legal services to Unaccompanied Alien Children (UAC) in the custody of or released from the Office of Refugee Resettlement (ORR).

The Contractor will deliver nationwide legal services to UAC, addressing their legal needs and fulfilling government requirements. Key tasks include:

• Transition-In: Assuming operational responsibility from the incumbent contractor without service disruption for approximately 24,000 active cases.

• Legal Orientations: Conducting virtual legal orientations for UAC on their rights and responsibilities within the immigration system.

• Legal Consultations: Performing one-on-one consultations to assess each UAC's eligibility for immigration relief.

• Direct Legal Representation: Providing direct legal representation as required by law and subject to ORR's discretion and appropriations.

• Legal Service Provider (LSP) Network Management: Managing a nationwide network of qualified LSPs, including quality control, performance monitoring, and coordination.

• Data Collection, Analysis, and Reporting: Conducting robust data collection and reporting on services, outcomes, and case status.

• Pro Bono Maximization: Maximizing the use of pro bono services in delivering legal assistance.

• Transition-Out: Transferring all operational responsibilities, data, and knowledge to the incoming contractor or the Government.

• Legal services must be provided by qualified personnel meeting professional standards.

• Services must be available in the language necessary for the UAC.

• Contractor must develop and implement policies for attorney ethics conflicts management.

• Services must adhere to principles of culturally competent, trauma-informed care, and continuity of legal services.

• Performance will be monitored through various reporting requirements, including data on legal orientations, consultations, direct representation, and pro bono hours.

Services are to be delivered nationwide.

• Qualified Personnel: Attorneys must be licensed to practice law, representatives accredited by the Executive Office for Immigration Review, or law students/graduates supervised by an attorney.
• Interpretation and Translation: Services must be available in the language necessary for the UAC.
• Trauma-Informed Care: Services must be attuned to the varied and individual needs of UAC, considering developmental appropriateness and cultural sensitivity.
• Pro Bono Maximization: The Contractor must maximize the use of pro bono services.
• Data Reporting: Comprehensive data collection, analysis, and reporting are required, including through secure dashboards and APIs.

Form / Attachment / Pricing Sheet

This document, "ORR Facilities by State.xlsx", is an Excel spreadsheet listing facilities categorized by physical state and city. It appears to provide a breakdown of facility locations relevant to the opportunity.

• The spreadsheet contains three columns: 'Physical City', 'Physical State', and 'Total Number of Facilities'.
• It lists numerous cities and states across the United States where facilities are located.
• For each city/state combination, a 'Total Number of Facilities' is provided, though this number is only explicitly stated for the first entry (Benson, AZ: 203) and appears to be implied for subsequent entries by the grouping of cities under a state.

This attachment may be relevant for bidders to understand the geographical distribution and potential scale of operations or service delivery points associated with the opportunity. It could inform logistical planning, resource allocation, or understanding of the operational footprint.

Form / Attachment / Pricing Sheet

This document provides a glossary of abbreviations and acronyms used within the context of the SAM.gov opportunity record and its associated documents. It serves to ensure clarity and a common understanding of technical and administrative terms.

• A comprehensive list of abbreviations and their corresponding full definitions.
• Covers a wide range of terms related to government operations, security, immigration, and contract management.

Bidders should consult this glossary to understand the specific terminology used in other solicitation documents, such as the Statement of Work (SOW), Performance Work Statement (PWS), or contract clauses. Familiarity with these terms is essential for accurately interpreting requirements, preparing compliant proposals, and understanding contractual obligations.

Solicitation / RFP / RFQ

This solicitation seeks comprehensive legal services for Unaccompanied Alien Children (UAC) currently in or released from the care of the Office of Refugee Resettlement (ORR). The services are essential to support the legal needs of this vulnerable population in accordance with federal mandates. This is a combined synopsis/solicitation, serving as the sole solicitation for this Request for Proposals (RFP).

• Direct legal representation for UAC.

• Annual Legal Service Provider (LSP) Network Management.

• Annual Data Collection, Transfer System / Interface services.

• Transition In and Transition Out services.

• Other Annual Requirements.

• Legal orientations and consultations.

• Assistance with various immigration-related applications (T Visa, VAWA, Adjustment of Status, Temporary Protected Status, Employment Authorization, Naturalization, Special Immigrant Juvenile Status, Affirmative and Defensive Asylum Applications, Voluntary Departure and Repatriation).

• Contract Type: Hybrid contract with a preponderance of services on a Firm-Fixed Unit Price (FFUP) basis. Includes Firm-Fixed Price (FFP) and Time-and-Materials (T&M) CLINs for travel.

• Period of Performance: One (1) year base period, four (4) one-year option periods, plus a potential extension under FAR 52.217-8. Total potential period of performance is five (5) years and six (6) months.

• Proposals are due by March 23rd, 2026, at 2:00 PM Eastern Time.

• Questions are due by March 2nd, 2026, at 2:00 PM Eastern Time.

• Evaluation Factors (in descending order of importance): Scalability and Pro Bono Integration Capabilities, Technical Approach, Recent and Relevant Past Performance, and Price.

• Award will be made to the responsible offeror whose proposal offers the best overall value to the Government through a tradeoff process.

• Full and open competition.

• NAICS Code: 541110 - Office of Lawyers.

• Small business size standard: $15.5 million.

• The solicitation incorporates provisions and clauses by reference, accessible electronically.

• Attachment A (Pricing Worksheet UAC Legal Services) must be used for pricing proposals.

Form / Attachment / Pricing Sheet

This document is a pricing worksheet (Attachment A) for UAC Legal Services, associated with Amendment 0007. It requires offerors to provide pricing for the Base Period, Option Periods 1-4, and the FAR 52.217-8 Extension.

• Pricing Model: A "fee for service" model for Items 1-13 (legal services), requiring a firm fixed unit price (FFUP). For Items 14-17, a firm fixed price (FFP) is required. Item 18 (Travel) is a "not-to-exceed" (NTE) amount.
• Structure: The worksheet is divided into tabs for the Base Period, Option Periods 1-4, and the FAR 52.217-8 Extension. Offerors must complete Tabs 1-6.
• Service Categories: Includes Legal Orientations, Legal Consultations, Direct Legal Representation Services (T Visa, U Visa, VAWA, Adjustment of Status, Temporary Protected Status, Employment Authorization, Naturalization, Special Immigrant Juvenile Status, Asylum, Voluntary Departure), LSP Network Management, Data Collection/Transfer, Other Annual Requirements, Transition-In/Out, and Travel.
• Estimates: Estimated service quantities are provided for evaluation purposes only. Pricing for the FAR 52.217-8 Extension should be consistent with Option Period 4 pricing.

This worksheet is critical for bidders to calculate and submit their proposed pricing for all legal services, network management, data services, and travel across the entire potential contract period. It outlines the specific services, units of issue, and the structure for providing cost proposals. The total maximum potential contract value is $1,188,000.

Form / Attachment / Pricing Sheet

This document is the Standard Form (SF) 1449, "SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES." It is a standard government form used for soliciting bids, awarding contracts, and placing orders for commercial items.

• Offeror Information: Blocks for the contractor/offeror to complete, including name, address, and contact information.
• Solicitation Details: Fields for solicitation number, issue date, and offer due date.
• Itemized Schedule: Section for listing supplies/services, quantity, unit price, and amount.
• Contracting Officer Information: Fields for government signature and details.
• Payment and Delivery Information: Sections for discount terms, delivery instructions, and payment details.

Bidders will use this form to submit their proposals or quotes in response to a solicitation. It requires the offeror to provide pricing, delivery information, and acknowledge contract terms and conditions. Completing this form accurately and thoroughly is crucial for a compliant bid.

Form / Attachment / Pricing Sheet

This document, "Attachment F- Quality Assurance Surveillance Plan (QASP) (Amd. 0007)", outlines the government's systematic method for evaluating and monitoring contractor performance. It details the surveillance process, roles and responsibilities, performance standards, and corrective action procedures.

• Purpose: To provide a method for evaluating and monitoring performance, not to detail how the contractor performs the work.
• Roles and Responsibilities: Defines the roles of the Contracting Officer (CO), Contracting Officer's Representative (COR), Government Program/Project Manager (PM), and other government personnel in surveillance.
• Surveillance Matrix: Guides surveillance activities for each contract element, to be managed via a separate spreadsheet or application post-award.
• Continuous Assessment: The government assesses contractor performance using a rating system aligned with CPARS (Exceptional, Very Good, Satisfactory, Marginal, Unsatisfactory).
• Performance Standards: Defined by the Performance Requirements Summary (PRS) and contract tasks/standards.
• Surveillance Methods and Frequency: Methods include random sampling, 100% sampling, review of quality control programs, customer feedback, and compliance monitoring. Frequency is determined by the COR and ORR based on risk.
• Documenting Performance: Performance will be documented, and reports may support non-conformance reporting and government remedies.
• Mandatory or Regulatory Compliance Items: Contractor compliance with statutory or regulatory items will be monitored.
• Risk Assessment: A process to inform surveillance by assessing the likelihood and consequence of contract non-conformance.
• Appendix A: Non-Conformance Reporting: Details the process for Corrective Action Requests (CARs), including definitions, CAR process, contractor response requirements, and escalation procedures.
• Attachment 1: Provides the format for a Corrective Action Request.

This QASP is crucial for bidders to understand how their performance will be monitored and evaluated if awarded the contract. It outlines the government's expectations for quality, the methods used for surveillance, and the consequences of non-conformance, including the corrective action process. Understanding these elements is vital for developing a compliant and successful proposal and for managing contract performance effectively.

Form / Attachment / Pricing Sheet

This document, "ACF External System Control Implementation Policy and Procedures," outlines the requirements for external information systems that connect to, interface with, or provide services to the Administration for Children and Families (ACF) systems. It establishes baseline security controls to ensure a consistent security posture and risk management across the enterprise.

• Policy Statement: Mandates ACF baseline security controls for external systems.
• Authority: Cites relevant legislation and policies including FISMA, NIST SP 800-53 Rev. 5, and OMB Memoranda.
• Scope: Applies to cloud service providers, contractor-operated systems, partner agency systems, third-party applications, and interconnected systems.
• Compliance and Enforcement: Details consequences of non-compliance, including connection termination, and outlines audit procedures.
• Roles and Responsibilities: Defines roles such as ACF ISSO/SSPO, A&A Team, External System Owner, Contracting Officer (COR), and Authorizing Official (AO) with their respective responsibilities.
• Requirements: Specifies the need for an approved Authority to Operate (ATO) memo (within 3 years), documented access restrictions for sensitive data, and specific controls for Cloud Service Providers. It also details requirements for external systems connecting to ACF, including implementing equivalent security controls, providing documented evidence (SSPs, SARs, POA&Ms), and undergoing independent security control assessments. Requirements for protecting Controlled Unclassified Information (CUI) on external systems are also outlined.
• Appendix: Lists relevant standards and guidelines (NIST SPs, CISA Framework, HHS Policy) and references an Interagency Agreement and control selection spreadsheets.

Vendors providing external systems or services that will connect to or interface with ACF systems must understand and comply with these security and control implementation policies. This document is critical for understanding the security obligations, documentation requirements (e.g., ATO, SSP, SAR), and compliance procedures necessary to engage with ACF systems.

Form / Attachment / Pricing Sheet

This document is a Past Performance Questionnaire for the "Legal Services for Unaccompanied Alien Children (UAC)" RFP (75P00126R00003). It is used to gather feedback from evaluators on a contractor's past performance.

• Contractor Information: Name of the contractor being evaluated.
• Evaluator Information: Details about the commercial or government client providing the evaluation, including name, address, project name, contract number, performance period, and total contract value.
• Project Manager Contact Information: Contact details for the Government or Commercial Project Manager.
• Part 1: Specific Performance: An open-ended question to describe the scope, complexity, and relevance of the past project.
• Part 2: General Performance: Ratings for various performance areas (Quality, Schedule, Cost Control, Business Relations, Management of Key Personnel, Utilization of Small Business) using a defined scale (Exceptional to Unsatisfactory).
• Overall Recommendation: A final recommendation on whether to award to the contractor.
• Evaluator Comments: Space for detailed comments.
• Appendices A & B: Definitions for past performance ratings and performance area descriptions.

Bidders should be aware that their past performance will be evaluated using this questionnaire. They should ensure their past projects are well-documented and that their references are prepared to provide detailed and positive feedback. The information gathered here will be a significant factor in the source selection process for the UAC Legal Services RFP.

Solicitation / RFP / RFQ

This document is a combined synopsis/solicitation (RFP) for comprehensive legal services for Unaccompanied Alien Children (UAC) in the care of the Office of Refugee Resettlement (ORR). The services are required to support the legal needs of this vulnerable population in accordance with federal mandates. This announcement is the only solicitation, and offers are being requested.

• Provision of legal services to UAC nationwide.

• Services include legal representation, immigration court appearances, USCIS proceedings, and other related legal support.

• Emphasis on multilingual services (Spanish, Haitian Creole, Mayan indigenous languages, French).

• Development and maintenance of a data system for reporting and program oversight.

• Incorporation of pro bono representation and scalability to handle fluctuating referrals.

• Contract Type: Hybrid (Firm Fixed-Unit Price and Time & Materials).

• Period of Performance: One-year base period plus four one-year option periods, totaling up to five years.

• Estimated Value: Not explicitly stated, but CLINs detail significant ceiling amounts for each period and service type.

• Proposal Submission Deadline: December 8th, 2025, at 2:00 PM Eastern Time (or December 16th, 2025, at 2:00 PM Eastern Time as per the last sentence of L.3).

• Questions Due Date: December 1st, 2025, at 2:00 PM Eastern Time.

• Proposals to be submitted electronically in three volumes: Technical, Past Performance, and Business.

• Evaluation Factors (descending order of importance): Scalability and Pro Bono Integration Capabilities, Technical Approach, Recent and Relevant Past Performance, and Price.

• Award will be made based on the best overall value to the Government using a tradeoff process.

• Full and open competition.

• NAICS Code: 541110 - Office of Lawyers.

• Small Business Size Standard: $15.5 million.

• The solicitation incorporates FAR 12 and 15 procedures.

• Full text of incorporated provisions and clauses are available at www.acquisition.gov and https://www.acquisition.gov/hhsar.

• Several attachments are referenced, including a Performance Work Statement (PWS) and Pricing Worksheets.

Form / Attachment / Pricing Sheet

This document is a pricing worksheet for Unaccompanied Alien Children (UAC) Legal Services. It provides detailed pricing information for various legal services across the base year, option years, and a FAR 52.217-8 extension period.

• Instructions: Details on how offerors should populate the worksheet, including requirements for fully burdened pricing, estimated quantities, service descriptions, and the distinction between Full Price and Pro Bono Price levels.
• Service Descriptions: A comprehensive list of legal services (e.g., Know Your Rights, Legal Consultation, SIJS, Asylum, T Visa, U Visa, VAWA, TPS, Naturalization, Adjustment of Status, Change of Venue, Court Preparation, Non-Immigration Related Representation, Appeals/Motions, Immigration Court/DHS Appearance, Other Legal Services) with their respective billable elements and proof of delivery requirements.
• Pricing Sheets (Base Year through Option Period 4, and FAR 52.217-8 Extension): Each sheet outlines estimated quantities, units of issue, and pricing for each legal service. It also details "Other Legal Services" as Time and Materials with Not-to-Exceed (NTE) amounts and specific labor categories (Junior, Entry/Mid-grade, Senior Legal Service Providers).
• Summary Data: Provides a procurement overview including contract type (Hybrid: FFUP, FFP, T&M), period of performance, and subtotals for each year and the total procurement value. It notes that Full Rate and Pro Bono totals exclude certain categories like Legal Orientation, Legal Screening, Other Legal Services, Network Management, Data Collection, and Travel.

This worksheet is crucial for potential bidders to understand the cost structure and expected pricing for providing legal services to UACs. It details the specific services required, estimated volumes, and the pricing methodology, including considerations for pro bono services. Bidders must use this template to formulate their pricing proposals, ensuring all costs are accurately reflected according to the instructions and PWS requirements.

Questions & Answers / Clarifications

This document provides responses to vendor questions regarding Solicitation 75P00126R00003 for Legal Services for Unaccompanied Alien Children (UAC). It clarifies various aspects of the solicitation, including contract type, pricing, service delivery, and proposal submission requirements.

• Submission Deadline: The submission deadline has been extended by one week to allow for consideration of the answers provided.
• Contract Type: The government will not consider a T&M type of contract for legal representation services. Firm-fixed-price contracts are preferred, with specific pricing structures outlined in Attachment B.
• Pricing and Payment: Progress payments will not be part of the contract. Payments are based on completed services as stated in the pricing worksheet. Travel costs are at cost and do not include indirect rates or profit.
• Pro Bono Services: The "Pro Bono Discount Calculator" is a tool for offerors and not a separate evaluation factor. The pro bono award is calculated as a percentage of the total annual direct service cost, with the successful offeror's proposed percentage incorporated into the awarded contract.
• Service Delivery: Legal orientations and consultations are to be provided to all UAC in ORR custody. The contractor must provide court room assistance to all UAC while they remain in ORR custody. Specific details on billing for various legal services, including immigration court appearances and state juvenile court proceedings, are clarified.
• Proposal Submission: Offerors may submit proposals in multiple emails if files are too large, provided they are labeled correctly. The file size limitation per email is 100MB.
• Transition Plan: The transition-out plan is not due with the proposal but 30 days after transitioning in. Offerors must provide a transition-in plan detailing how they will assume active cases from the current contractor.

These clarifications address vendor inquiries, refine understanding of contract requirements, and may influence proposal preparation and pricing strategies. The document also confirms updates to attachments and specific sections of the solicitation.

Form / Attachment / Pricing Sheet

This document, "Attachment J - Selected Controls (Low) (Amd 0003).xlsx", is an Excel spreadsheet serving as an attachment to a solicitation, specifically related to Amendment 0003. It details "Selected Controls (Low)", which are likely security or technical control requirements applicable to the opportunity. The spreadsheet provides specific information that bidders must address or comply with in their proposals.

• The document is an Excel spreadsheet (.xlsx) titled "Selected Controls (Low)".
• It includes instructions on how to interpret the data, with specific formatting conventions noted (e.g., bold for replacements, yellow for FedRAMP required, orange for guidance).
• It lists security controls categorized by Family (e.g., Access Control, Awareness and Training, Audit and Accountability), Control Number, Control Name, and Control Description.
• Supplemental Guidance, Security Control Type, Control Status (e.g., "In Place", "Not in Place", "Planned"), and Control Implementation Statements are provided for each control.
• Categories of controls may include "Common", "System Specific", "Inherited ACF", "Inherited HHS", "Inherited CSP", and "Hybrid".

This attachment is critical for bidders to understand the specific security and compliance requirements of the solicitation. It directly impacts proposal preparation, technical approach, and potentially pricing. Bidders must carefully review these controls to ensure their proposed solution meets all specified requirements and to accurately document their compliance or planned implementation. As it is part of an amendment, it may modify or add to previously stated requirements, making it essential for understanding the current scope of work and compliance obligations.

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) details the requirements for providing comprehensive legal services to Unaccompanied Alien Children (UAC) who are currently in, or have been released from, the care of the Office of Refugee Resettlement (ORR). These services are crucial for addressing the legal needs of this vulnerable population in accordance with federal mandates.

The contractor will provide legal services encompassing four primary components:

• Legal Orientations: Informing UAC of their rights and responsibilities within the U.S. immigration system.
• Legal Consultations: Assessing UAC's eligibility for immigration relief through one-on-one consultations.
• Direct Legal Representation: Providing legal representation as required by law and subject to ORR's discretion and appropriations. This includes a mandate for a percentage of services to be provided by pro bono counsel.
• Data Collection, Analysis, and Reporting: Maintaining a robust system for data collection, analysis, and reporting to support program oversight and improvement, with data made available through dashboards and APIs.

Services are required nationwide, including ORR shelter locations, provider network facilities, out-of-network facilities, Emergency Intake Facilities (EIFs), Long-Term Foster Care (LTFC) facilities, Unaccompanied Refugee Minors (URM) program locations, and throughout the United States including sponsor residences.

• Universal Representation Model: Representation will not be denied based on the perceived likelihood of success.
• Culturally Competent and Trauma-Informed Care: Services must be attuned to the varied and individual needs of UAC, delivered in their language and in a developmentally appropriate, trauma-informed, and culturally appropriate manner.
• Service Capacity: The contractor must offer legal orientations and screenings to 100% of UAC in ORR care and direct legal representation as required by law.
• Scalability: Services must be scalable to accommodate fluctuations in UAC numbers.
• Personnel Qualifications: Staff must have requisite training and experience, be licensed attorneys or DOJ accredited representatives, and meet background investigation requirements.
• Interpretation and Translation: Services must be available in multiple languages, especially Spanish and English.
• Attorney Ethics Conflicts Management: A policy must be in place to resolve conflicts of interest.
• Security Requirements: Includes background investigations, compliance with federal regulations, and adherence to information security standards.
• Records Management: Strict protocols for handling, storing, and disposing of federal records.
• Pro Bono Network: Establishment and maintenance of a network of qualified volunteer pro bono attorneys.
• Data Rights: Government ownership of all data and deliverables produced under the contract.
• Transition Plans: Requirements for both transition-in and transition-out plans to ensure continuity of services.

Form / Attachment / Pricing Sheet

This document, "Attachment E- ORR Facilities By State," provides a breakdown of the number of Office of Refugee Resettlement (ORR) facilities by state. This information is relevant for understanding the geographical distribution of facilities related to the "Legal Services for Unaccompanied Alien Children (UAC)" opportunity.

• A table listing states and the corresponding quantity of ORR facilities in each state.
• The data includes states such as Texas (45 facilities), California (32 facilities), New York (30 facilities), Michigan (18 facilities), and Illinois (15 facilities), among others.

This attachment helps potential bidders understand the scale and geographical scope of the opportunity. It may inform decisions regarding resource allocation, logistical planning, and understanding the potential demand for services across different regions.

Form / Attachment / Pricing Sheet

This document, "Attachment F - Quality Assurance Surveillance Plan (QASP) [Rev1](Amd 0003)(12.09.2025)", outlines the Government's systematic method for evaluating contractor performance on a stated contract. It details what will be monitored, how monitoring will occur, who is responsible, and how results will be documented. It is intended to inform the contractor's quality management.

• Purpose: To evaluate contractor performance and ensure compliance with contract terms.
• Roles & Responsibilities: Defines roles for the Contracting Officer (CO), Contracting Officer's Representative (COR), Program/Project Manager (PM), and other government personnel in overseeing and coordinating surveillance activities.
• Surveillance Matrix: Guides surveillance activities linked to the Performance Work Statement (PWS) and managed via an Excel spreadsheet.
• Continuous Assessment: Outlines a rating system (Exceptional, Very Good, Satisfactory, Marginal, Unsatisfactory) aligned with CPARS for assessing performance.
• Performance Standards: References PWS Section 12 for performance standards and acceptable quality levels (AQLs).
• Surveillance Methods & Frequency: Details methods like risk management, sampling, and periodic surveillance, with frequency determined by the COR based on assessed risk.
• Documenting Performance: Explains that performance will be documented and may support non-conformance reporting or government remedies.
• Mandatory/Regulatory Compliance: States the contractor will be monitored for compliance with items like combating trafficking in persons, EEO, and wage determinations.
• Appendix A: Non-Conformance Reporting: Defines terms like Corrective Action Request (CAR) and Non-Conformance, and outlines the CAR process, contractor response requirements, verification, validation, escalation, and closing procedures.
• Attachment 1: Provides the format for a Corrective Action Request.

This QASP is crucial for bidders to understand how their performance will be monitored and evaluated if awarded the contract. It highlights the importance of meeting contractual requirements, adhering to performance standards, and the process for addressing any deficiencies through Corrective Action Requests (CARs). Bidders should review the performance standards, acceptable quality levels, and the CAR process to ensure their quality management plans align with government expectations.

Form / Attachment / Pricing Sheet

This document, "ACF External System Control Implementation Policy and Procedures," outlines the requirements for external systems that connect to, interface with, or provide services to the Administration for Children and Families (ACF) systems. It establishes baseline security controls to ensure a consistent security posture and risk management across the enterprise.

• Policy Statement: Mandates ACF baseline security controls for all external systems.
• Authority: Cites relevant legislation and policies including FISMA, NIST SP 800-53 Rev. 5, and OMB Memoranda.
• Scope: Applies to various external systems such as cloud service providers, contractor-operated systems, and partner agency systems.
• Compliance and Enforcement: Details consequences of non-compliance, including connection termination, and outlines regular audits and escalation procedures.
• Roles and Responsibilities: Defines roles like ACF ISSO/SSPO, A&A Team, External System Owner, Contracting Officer (COR), and Authorizing Official (AO) and their respective responsibilities.
• Requirements: Specifies the need for an approved Authority to Operate (ATO) memo (within 3 years), documented data handling procedures, and specific controls for Cloud Service Providers (e.g., access controls, monthly reviews, least privilege).
• Access Control-20 (AC-20): Requires external systems to implement ACF's system baseline controls, provide documented evidence (SSPs, SARs, POA&Ms), and undergo independent security control assessments.
• Protecting Controlled Unclassified Information: External system providers must establish security programs, demonstrate executive commitment, and provide regular compliance reporting.
• Appendix: Lists relevant standards and guidelines (NIST SPs, CISA Framework, HHS Policy) and references an Interagency Agreement.

This document is crucial for any bidder whose system will connect to or interact with ACF systems. It details the mandatory security controls, documentation requirements (ATO, SSPs, SARs), assessment processes, and compliance obligations that must be met. Understanding these requirements is essential for successful proposal development and contract execution, particularly concerning data security and system authorization.

Form / Attachment / Pricing Sheet

This document, "Attachment I - Selected Controls (Moderate) (Amd 0003).xlsx", is an Excel spreadsheet provided as an attachment to a solicitation. It details specific security controls, categorized as 'Moderate', and has been updated by Amendment 0003. Bidders must use this document to understand the security requirements applicable to the opportunity.

• Instructions Tab: Provides guidance on using the "Security Controls" tab, noting system-specific columns (I and M) and static columns. Formatting conventions include bold/bracketed placeholders, yellow for FedRAMP required controls, and orange for guidance.
• Moderate Control Catalog Tab: Lists security control families (e.g., Access Control, Audit and Accountability) with classes, control numbers, names, descriptions, supplemental guidance, and implementation statements. It details specific requirements and ACF-defined parameters.
• Control Categories: Includes 'Common', 'System Specific', and 'Inherited' controls (ACF, HHS, CSP).
• Status Indicators: Lists statuses such as 'In Place', 'Not in Place', 'Partially in Place', 'Planned', and 'Not applicable'.

This attachment is critical for bidders to assess their capability to meet the moderate security control requirements. It directly informs proposal preparation, including security plans, compliance strategies, technical approaches, staffing, and cost estimations. Understanding these controls and their implementation status is essential for a compliant and competitive bid, especially considering the updates from Amendment 0003.

Form / Attachment / Pricing Sheet

This document is Standard Form 1449, "SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES." It is a standard government form used for soliciting bids, awarding contracts, and placing orders for commercial items.

• Blocks for solicitation number, offer due date, contract number, and other key identifying information.
• Sections for detailing the schedule of supplies/services, including item number, description, quantity, unit price, and amount.
• Fields for contractor and government representative signatures, dates, and contact information.
• Sections for accounting and appropriation data, and total award amount.

Bidders will need to complete specific blocks on this form (e.g., Blocks 12, 17, 23, 24, and 30) when submitting their offer. It serves as the primary document for the solicitation and potential contract award. Understanding the fields and requirements of SF 1449 is crucial for preparing a compliant and accurate proposal.