Loan File Review for Risk Oversight Support Services

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the firm-fixed-price services required to support the Small Business Administration's (SBA) loan file review and risk oversight activities for 7(a) and 504 lenders. The primary goal is to assist the Office of Capital Access (OCA) and Office of Credit Risk Management (OCRM) in supervising SBA Lenders.

• Loan File Review Services: Conduct reviews of 7(a) and 504 loan files, covering origination, servicing, and liquidation phases. This includes assessing compliance with SBA Loan Program Requirements (13 CFR § 120.10) and identifying non-compliance issues.

• Data Warehouse & Workflow System: Provide and maintain a secure, web-based virtual data warehouse with Customer Relationship Management (CRM) and Management Workflow System (MWS) capabilities for file upload, access, and tracking.

• Reporting: Generate weekly and monthly reports summarizing file review results, and provide ad hoc analytics and ancillary reports as requested.

• Technical Assistance: Offer technical assistance to the SBA on policy development and other related matters.

• Oversight Activities: Assess SBA Lender practices against internal policies, commercially reasonable lending standards, and SBA Loan Program Requirements.

• Performance will be evaluated based on the quality, timeliness, and completeness of deliverables.

• Draft loan file review reports are due within 25 business days of receiving a complete loan file.

• Final loan file review reports are due within 5 business days of receiving COR comments.

• The contractor must update its loan review software system within 30 calendar days of changes to SBA Loan Programs.

• Period of Performance: Base period of one year, with four one-year option periods, for a total potential of five years.

• Place of Performance: Primarily at the contractor's facilities. On-site work at SBA Lender locations, SBA headquarters, or SBA field offices may be required but is considered rare.

• NAICS Code: 541990 (All Other Professional, Scientific, and Technical Services).

• Personnel Qualifications: Project Manager requires 5 years of experience with 7(a)/504 loans and management experience. File review staff require 5 years of experience with 7(a)/504 loans. Annual training is mandatory.

• Language Capability: Ability to review loan files with Spanish information.

• Data Security: Strict adherence to federal information security requirements and SBA policies for protecting PII and confidential business information.

• COTS Tools: Utilization of Commercial-Off-The-Shelf (COTS) tools is expected, with potential for customization.

• Transition: Requires detailed transition-in and transition-out plans.

Other / Unclassified

This document is a Sources Sought Notice for market research purposes. It is not a solicitation or request for quotes/proposals. The General Services Administration (GSA), on behalf of the Small Business Administration (SBA), is seeking qualified firms to perform Loan File Reviews for Risk Oversight Support Services for the SBA's 7(a) and 504 programs. This is being issued in conjunction with an RFI on eBuy.

• Procurement Focus: Loan File Review Services for SBA 7(a) and 504 programs.
• Contract Type: Performance-based contract with requirements stated in terms of desired results and quality standards.
• NAICS Code: 541990 - All Other Professional, Scientific, and Technical Services.
• Action Required: Interested vendors must complete a provided Google Form by April 8, 2026, at 4:00 PM Eastern Time.
• Purpose of Responses: To help provide data for a potential future solicitation on sam.gov if sufficient interest is not found among schedule holders.
• Additional Information: Links are provided for the Google Form and for SAM Registration/UEI.