National Implementation of the CAHPS Hospice Survey
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Centers for Medicare & Medicaid Services (CMS), under the Department of Health and Human Services, is conducting market research through a Sources Sought notice for the National Implementation of the CAHPS Hospice Survey. This initiative aims to identify qualified small businesses capable of continuing the national implementation of this critical survey. The survey collects standardized feedback from caregivers of patients who died under hospice care, with results publicly reported on www.medicare.gov. Responses are due by June 10, 2026.
Scope of Work
The work involves the continued national implementation of the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Hospice Survey. This includes providing a standardized questionnaire and survey procedures to enable caregivers to evaluate their hospice experiences. The initiative supports CMS's Hospice Quality Reporting Program (HQRP) by collecting and publicly reporting quality measures.
Key Requirements / Knowledge and Experience
Respondents should demonstrate expertise in:
- Hospice care and large-scale project management.
- Survey vendor oversight, development, and maintenance of complex survey websites and data submission portals.
- Providing technical assistance and training to hospices and survey vendors.
- Analyzing and manipulating complex data for public reporting.
- Questionnaire development and survey updates.
- Data storage, retrieval, transmission, and analysis.
- Producing reports and performing multiple analyses under tight timeframes.
- Understanding HIPAA requirements and Protected Health Information (PHI) rules.
Capability Statement Requirements
Interested parties must submit a capability statement detailing their experience and capabilities. Small businesses should describe how they will provide more than 50% of the labor cost. Include a list of relevant contract numbers and the respondent's role (prime or subcontractor). Teaming arrangements and joint ventures are acceptable.
Contract & Timeline
- Type: Sources Sought (Market Research)
- Response Due: June 10, 2026, 11:00 AM EST
- Published: May 22, 2026
- Agency: Centers for Medicare & Medicaid Services (CMS)
Additional Notes
This notice is for market research purposes only and is not a Request for Proposal (RFP) or a commitment by CMS to award a contract. No reimbursement will be made for costs incurred in providing information, and respondents will not be notified of the assessment results. Do not include proprietary, classified, confidential, or sensitive information.