NetApp Support Renewal System
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of the Army, specifically MICC-DUGWAY PROV GRD, has issued an Award Notice for a firm-fixed-price delivery order for the NetApp Support Renewal System. This procurement, valued at an estimated $712,177.97, is for the West Desert Test Center (WDTC) data storage environment at Dugway Proving Ground, UT. The award covers essential maintenance, updates, and technical support for existing NetApp storage systems.
Purpose & Scope
This requirement ensures continued maintenance, updates, and technical support for WDTC's NetApp storage systems, including FAS-series, E-Series arrays, and Cloud Volumes ONTAP. Key services include 24x7 technical support, next business day onsite response, installation of operating environment updates, and delivery of OEM-certified replacement parts. These services are critical for maintaining system readiness, mitigating downtime, and ensuring rapid recovery, supporting WDTC's Life Cycle Tech Refresh strategy.
Contract Details
- Type: Firm-fixed-price delivery order (base year with four option years)
- Period of Performance: Base year from April 9, 2026, through October 31, 2026, with four option years extending through October 31, 2030.
- Estimated Amount: $712,177.97
- Award Date: April 15, 2026
- Set-Aside/Competition: This procurement utilized an exception to fair opportunity under FAR Part 16. Fair opportunity was provided to eligible Army-CHESS contract holders capable of supplying NetApp OEM support. Market research identified four Large Business vendors under the CHESS program.
Justification for Exception to Fair Opportunity
The justification cites 10 U.S.C. § 3406(c)(2) as implemented by FAR 16.505(b)(2)(i)(G). NetApp is identified as the sole Original Equipment Manufacturer (OEM) authorized to provide these specific support services and replacement hardware, necessitating the limited competition approach through CHESS.