Notice of Intent to Sole Source – CareWare License Maintenance Contract
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The National Institutes of Health (NIH) Clinical Center has issued a Notice of Intent to Sole Source for a one-year contract to provide continued licensing, maintenance, and support for the Careware Nurse Self-Scheduling and Productivity System. This action ensures uninterrupted system availability and operational continuity for the Nursing Department. This is not a request for quotation, and a solicitation will not be issued. Comments are due by May 14, 2026, 12 PM EST.
Scope of Work
The contract covers essential services for the existing Careware system, which improves efficiency in staff scheduling and provides critical data for budgetary and staffing decisions. Key requirements include:
- Providing all necessary licenses, maintenance, and support services.
- Ensuring the system remains fully operational, reliable, and meets performance requirements.
- Delivering software updates, patches, and bug fixes.
- Offering technical support, including troubleshooting and issue resolution.
- Maintaining compatibility with the current NIH Clinical Center environment.
- No system reconfiguration, redesign, or new implementation is required.
Contract & Timeline
- Contract Type: Firm-Fixed-Price (FFP) for a one-year period.
- Period of Performance: July 1, 2026 – June 30, 2027.
- Place of Performance: NIH Clinical Center, Bethesda, MD, with remote services as appropriate.
- NAICS Code: 541512 (Computer Systems Design Services)
- PSC Code: D301 (IT and Telecom – Facility Operation and Maintenance)
- Posted Date: May 7, 2026
- Close Date for Comments: May 14, 2026, 12 PM EST
Set-Aside & Acquisition Details
This is a sole source requirement conducted under FAR Part 13 – Simplified Acquisition Procedures, Subpart 13.106-1(b)(1). This allows for soliciting from one source when circumstances deem only one source reasonably available, and it is exempt from FAR Part 6 – Competition Requirements.
Special Requirements
- Hours of Operation: Support required 24/7/365, including Federal holidays.
- Security: Contractor personnel must obtain and maintain an NIH Contractor Badge, undergo background investigations, and complete annual training.
- Data Rights: All data generated or processed remains Government property.
Additional Notes
Interested parties may submit comments referencing the posting number to Ryssa Nix at Ryssa.nix@nih.gov by the closing date.