PACS VISN 5 JUSTIFICATION FOR AN EXCEPTION TO FAIR OPPORTUNITY
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), specifically the NAC LAUNDRY AND PACS office, has issued a Justification for an Exception to Fair Opportunity for a Delivery Order under contract SPE2D1-18-D-0006. This action justifies awarding a contract to Change Healthcare Technologies, LLC for a critical upgrade of their Enterprise Imaging PACS system, citing the "Only One Capable Awardee" clause (FAR 16.507-6(b)(2)). The total value of this order is $1,234,251.72.
Scope of Work
The Delivery Order is for an essential upgrade of the Change Healthcare Enterprise Imaging PACS from version 14.1 (Windows Server 2016 OS) to version 14.2.2 (Windows Server 2022 OS). This upgrade is critical because version 14.1 is projected to reach end-of-support in January 2027, which includes vital components like the image repository cache and F5 load balancers. Failure to upgrade would lead to extended system downtime.
Key components and services include:
- Hardware: Various Dell EMC Unity XT storage units, UPS systems, load balancing appliances, and HP racks.
- Software: Multiple Change Healthcare Enterprise Viewer and Radiology Solutions virtual servers (database, application, test), along with Microsoft SQL Server licenses.
- Services: Remote deployment, configuration, training, disaster recovery planning, and implementation services for various PACS components.
Contract Details
- Contracting Activity: Department of Veterans Affairs National Acquisition Center (NAC), High Tech Medical Equipment (HTME) Post Award, Picture Archiving and Communication System (PACS) and Laundry Division.
- Awarded Contractor: Change Healthcare Technologies, LLC.
- Underlying Contract: DLA awarded contract SPE2D1-18-D-0006.
- Total Value: $1,234,251.72
- Published Date: April 29, 2026
Rationale for Exception
Change Healthcare Technologies, LLC is deemed the sole vendor capable of performing the required software maintenance and support. This is due to their unique expertise, FDA clearance for their proprietary PACS software, and the necessity for personnel trained by them for support and maintenance. Utilizing the same vendor ensures compatibility with existing integrations, efficient data migration, and minimizes transition time, which is crucial for a system supporting medical imaging.
Eligibility / Set-Aside
This action is being taken under an exception to fair opportunity and is not subject to a set-aside designation.