PUBLIC ENGAGEMENT KIOSK SYSTEM

Other / Unclassified

This document outlines the Section 508 accessibility requirements for Information and Communication Technology (ICT) that may be procured, developed, maintained, or used by Federal agencies. It details standards for electronic content, hardware, software, and support documentation, referencing specific accessibility criteria such as WCAG 2.0 (Level A and AA) and functional performance criteria.

Key areas covered include:

• Electronic Content (E205): Requirements for public-facing and agency official communication, including conformance to WCAG 2.0.
• Hardware (E206) & Software (E207): Standards for ICT components, including user interface and information transmission, with exceptions for assistive technology.
• Functional Performance Criteria (E302): Specifies requirements for ICT to be operable without vision, with limited vision, without hearing, with limited hearing, without speech, with limited manipulation, with limited reach and strength, and for individuals with limited cognitive abilities.
• Hardware Specifics (Chapter 4): Details requirements for closed functionality, speech-output enablement, volume control, display screen characters, biometrics, standard connections, and operable parts.
• Support Services (E208, 603): Mandates that support documentation and services must conform to accessibility requirements and accommodate communication needs of individuals with disabilities.

Bidders must understand these requirements to ensure any proposed ICT solutions, including interactive kiosks, software applications, or any digital content, comply with Section 508 of the Rehabilitation Act. Compliance is critical for ensuring accessibility for people with disabilities and is a mandatory consideration in procurement and development processes. Failure to meet these standards can disqualify a bid or lead to non-compliance issues post-award.

Statement of Work (SOW) / Performance Work Statement (PWS)

The United States Geological Survey (USGS) requires an indoor interactive kiosk to display real-time water-quality data and educational content, supporting a water monitoring initiative in Suffolk County, NY. The goal is to increase public awareness and access to critical water information.

• Provide a single-sided, indoor interactive kiosk with a touchscreen monitor.

• Kiosk must be durable, safe, secure, and installed for a minimum of five years.

• Content displayed must be easily updatable.

• Occasional on-site troubleshooting assistance may be required.

• Kiosk must meet all information technology security requirements of the USGS and Department of the Interior (DOI).

• 43” or 55” 10-point projected capacitive touch (PCAP) touchscreen monitor.

• 120 GB SSD storage, 8 GB DDR4 RAM.

• 1920 x 1080 resolution, 16:9 aspect ratio.

• All-steel construction with powder coat finish.

• Stereo speakers, thermal control cooling system.

• Wi-Fi/Ethernet/Cellular connectivity support.

• Surge protection.

• Windows 11 Enterprise or Professional.

• Remote browser-based kiosk and content management.

• Usage statistics and reporting capabilities.

• Customizable interface with template support.

• Support for web access control and least-privilege user policies.

• Screensaver and energy-saving modes.

• Vendor to provide a 4G cellular modem; USGS provides SIM card and service plan.

• Vendor responsible for device security, including configurations, firmware updates, and anomaly monitoring.

• Software must support industry-standard security protocols (e.g., TLS 1.3, HTTPS).

• Physical access panels must have tamper-resistant locks.

• Awardee responsible for all software security aspects: patches, updates, secure configurations (NIST 800-53), vulnerability monitoring, secure remote access, and logging.

• Place of Performance: Suffolk County, NY.

• Period of Performance: Operational kiosk within 180 days of award.

• Installation and on-site customer service in Suffolk County, NY.

• All interactive elements require USGS and DOI approval for IT security and federal accessibility compliance.

• Maintain a Service Level Agreement (SLA) for technical support.

• Minimum three-year warranty.

• Upon contract termination, provide all project data to USGS and permanently remove data from vendor systems.

Solicitation / RFP / RFQ

This document is a Request for Quotation (RFQ) for a Public Engagement Kiosk System. The system is described as "PHOTOGRAPHIC PROJECTION EQUIPMENT."

• Public Engagement Kiosk System

• Product/Service Code: 6730

• Delivery: 180 Days After Receipt of Order

• Period of Performance: June 10, 2026 to December 07, 2026

• Not explicitly stated, but implied to be a contract for supplies.

• Quotations must be submitted to the issuing office (USGS OAG RESTON ACQUISITION BRANCH) by June 05, 2026, 0900 ED.

• The evaluation criteria will be based on Technical Compliance and Price, with the award going to the lowest priced quotation that is technically acceptable.

• The "IS NOT A SMALL BUSINESS SET-ASIDE" box is checked, indicating it is not set aside for small businesses.

• The attached "Statement of Work - Kiosk System" (dated 05/28/2026) provides further details.

• Contact Rafael Anderson at 000-000-0000 for any questions.

Form / Attachment / Pricing Sheet

This document, titled "FISMA 18-Point Checklist – IT Security Guidelines," outlines IT security requirements that are incorporated into the Statement of Work/Performance Work Statement for the "Public Engagement Kiosk System" opportunity. It details specific security controls, policies, and procedures that contractors must adhere to when working with USGS IT systems and data.

• Background Investigations: Requirement for contractor employees to undergo background checks.
• Non-disclosure Agreements: Mandates signing NDAs and system security agreements.
• Privacy Act: Addresses requirements for handling personal information protected by the Privacy Act.
• Training: Requires completion of DOI end-user computer security awareness training.
• Personnel Changes: Contractor must notify the COR of employee reassignments or departures.
• Contractor Location: Specifies that services generally cannot be performed outside the United States without permission.
• Applicable Standards: Adherence to DOI System Development Life Cycle (SDLC), NIST SP 800-64, and DOI SDLC Security Integration Guide.
• Asset Valuation-Security Categorization: Outlines responsibilities for security categorization of USGS systems.
• Property Rights: Defines government rights in software acquired.
• Independent Verification and Validation (IV&V): Details government responsibility for IV&V of software.
• Certification & Accreditation (C&A): Specifies C&A requirements for applications and systems.
• Internet Logon Banner: Requires a USGS-approved logon banner for web-based applications.
• Incident Reporting: Mandates reporting of computer security incidents.
• Quality Control: Requires purchased software/hardware to be free of malicious code.
• Self-Assessment: Contractor must conduct annual self-assessments.
• Vulnerability Analysis: Outlines government responsibility for vulnerability analysis.
• Security Controls: Compliance with NIST SP 800-53, Rev.1, FIPS 199, and NIST SP 800-60.
• Contingency Plan: Requirement for IT Support Services to submit a contingency plan.

This checklist is crucial for bidders as it defines the IT security obligations and compliance requirements for the Public Engagement Kiosk System. Understanding these requirements is essential for accurately estimating costs, developing technical proposals, and ensuring compliance if awarded the contract. Bidders must confirm their ability to meet these stringent security guidelines.