Public Safety Data Analytics Platform & Support Services

Solicitation / RFP / RFQ

This solicitation is for a Public Safety Data Analytics Platform & Support Services. The government is procuring a platform that meets specified requirements and provides associated support services and deliverables.

• Provision of a public safety data analytics platform.

• Support services and deliverables as identified in Attachment J-1, Section C - Statement of Work.

• The platform must meet nine specific functional capabilities outlined in Table L.1, including dynamic data modeling, multi-format visualization, universal search across various data sources, secure collaboration, real-time alerting, auditable deduplication, automated reporting, MFA, and full mobile functionality.

• The proposed solution must hold a current FedRAMP Moderate Authorization.

• Contract Type: Firm-Fixed-Priced (FFP) purchase order.

• Period of Performance: 36 months from the date of award.

• Estimated Value: Not explicitly stated, but the NAICS code is 513210 with a size standard of $47M.

• Quotations are due by July 2, 2026, at 11:59 PM Eastern Daylight Time (EDT).

• Submission is electronic via email to catherine.collins@csosa.gov.

• Evaluation will be based on a "best value" approach, considering both price and non-price factors.

• Non-price factors (Technical Approach, Project Experience, Past Performance, Management & Support, Data Transition & Exit Plan) are considered more important than price.

• Factor 1 (FedRAMP Moderate Authorization) is a gate criterion; failure to meet this will result in elimination from competition.

• The acquisition is set aside 100% for Small Business.

• NAICS Code: 513210, Software Publisher.

• Small Business Size Standard: $47M.

• Attachments include Statement of Work, Security Forms, Confidentiality Agreements, Representations and Certifications, and others.

• Security clearances and background checks are required for personnel.

• No travel reimbursement is allowed.

Statement of Work (SOW) / Performance Work Statement (PWS)

To eliminate data silos and enable effective use of all available data sources by integrating internal Case Management data with external law enforcement feeds in near real-time. This aims to enhance efficiency for Office of Community Supervision & Intervention Services (OCIS) staff and improve management's capability to monitor operational activities and make informed decisions.

• Development and deployment of a Public Safety Data Analytics Platform as a Software as a Service (SaaS) solution.

• Integration of CSOSA's current case management system (SMART 21) and SharePoint Data Library.

• Integration of external data sources from local public safety partners (e.g., MPD, PGPD, APD, FCPD).

• Development of workflows, maps, dashboards, analytics, and reports.

• Configuration of real-time alerting capabilities.

• Provision of a Project Management Plan (PMP) and System Security Plan (SSP).

• Maintenance and support for the platform.

• Training for administrators, power users, and end users.

• Provision of technical documentation.

• Platform must be FedRAMP Moderate Authorized to Operate (ATO) for the contract duration.

• Compliance with NIST SP 800-53, CJIS Security Policy v5.9, and Section 508 of the Rehabilitation Act.

• Dynamic data modeling, universal search, secure collaboration, and real-time alerting capabilities.

• Availability level of 99.9% (excluding scheduled maintenance).

• 24x7x365 automated monitoring, vulnerability management, and incident response.

• Data must reside within the continental United States (CONUS) in a CJIS-compliant data center.

• Contractor personnel with access to the Authorization Boundary must be U.S. Persons.

• Monthly Support and Uptime Reports detailing system availability, API performance, and support tickets.

• Contract period of performance is 36 months from the date of award.

• On-site technical analyst required.

• Data residency within the continental United States.

• Software as a Service (SaaS) solution.

• FedRAMP Moderate Authorization required.

• Compliance with specific security standards (NIST, CJIS).

• Multi-Factor Authentication (MFA) capability.

• Data must be exportable in machine-readable, non-proprietary formats.

• Full, unrestricted Application Programming Interface (API) access.

• Contractor shall provide one on-site full-time equivalent (FTE) technical analyst with at least three years of experience in Criminal Justice Data Modeling.

Form / Attachment / Pricing Sheet

This document is a Contractor Confidentiality and Nondisclosure Agreement (Agreement) that must be entered into by the Contractor and the Court Services and Offender Supervision Agency (CSOSA).

• Confidential Information Definition: Outlines what constitutes confidential information, including data related to CSOSA's business, agency employees, third parties, and sensitive information covered by various privacy acts (Federal Privacy Act, D.C. Youth Records Confidentiality law, D.C. Mental Health Act, D.C. HIV/AIDS statute, drug/alcohol treatment records, FOIA). It also specifies exclusions such as publicly known information, pre-existing information, independently developed information, or information required by court order.
• Limitations on Use and Disclosure: Contractors are prohibited from using or disclosing Confidential Information for any purpose other than providing services to CSOSA. Measures must be taken to protect secrecy, and CSOSA must be notified of any unauthorized use or disclosure.
• Copies: Copying of Confidential Information requires prior written approval from CSOSA.
• Video/Audio Recording: Prohibits videotaping or audio recording sessions with offenders without written consent. Podcasts developed are CSOSA property.
• Return of Materials: All Confidential Information and copies must be promptly returned to CSOSA upon request.
• Governing Law: The agreement is governed by Federal Government laws, with disputes to be handled in the District of Columbia federal court.

Bidders must understand and agree to the terms of this agreement, which outlines strict requirements for handling sensitive information. Compliance with these confidentiality and nondisclosure obligations is mandatory for contractors performing services for CSOSA.

Form / Attachment / Pricing Sheet

This document, "Attachment J-9: Price Breakdown," is a mandatory attachment that must be completed and submitted by the Quoter with their price quotation for Solicitation 9594CS26Q0053. It requires bidders to detail their proposed pricing across various categories for a 36-month performance term.

• Mandatory Categories: Bidders must provide pricing for the following, with the option to add narrative for clarity:
  • One-Time Setup & Implementation
  • Data Integration Fees
  • Core Analytics Software License
  • On-site full-time Technical Analyst (minimum 1,920 productive hours annually, excluding PTO, sick leave, holidays)
  • 24/7 Tech Support & Maintenance
  • User Training & Documentation
  • Fixed-Price Data Exit/Transition
• Pricing Structure: Costs must be broken down by Year 1, Year 2, and Year 3, with a Total Price column.
• Assumptions: A narrative detailing all assumptions made in deriving the proposed pricing is required, as per section L.7.3.
• Fees: Any fees, hosting overage charges, or API access fees must be identified.
• Zero Cost Elements: For any price element with no cost in a given year, "$0.00" must be stated.

This attachment is critical for bidders to accurately and comprehensively present their pricing. It dictates the format for cost submission and emphasizes the need for detailed breakdowns and explicit identification of all associated costs, fees, and assumptions. The firm-fixed-price nature of the award (Section B.2 and L.3) means this pricing will be fixed for the entire 36-month term, making thorough completion essential. The contractor warrants that this pricing includes all labor, overhead, licensing, data ingestion, maintenance, and support, with no price increases permitted.

Form / Attachment / Pricing Sheet

This document is a "Security Form for Temporary Contractors" required for all contractor personnel performing work under contract with the Court Services and Offender Supervision Agency (CSOSA). It is used to initiate a CSOSA background check for contractor personnel.

Part I - To Be Completed by the Contracting Officer (CO) or Contracting Officer Representative (COR):

• COR Program Office and Tel
• COR Name
• Position Sensitivity
• Desired Performance Start Date
• Contractor Name
• Contract Number
• Applicant Name
• Position Title and Description
• Duration of Assignment
• NCIC/WALES Access (Yes/No)
• CSOSA Network Access (Yes/No)

Part II - To Be Completed by the Applicant:

• Full Name, Other Names Used
• Telephone Number, Home Address, E-mail Address
• Sex, Race, Date of Birth, Place of Birth
• Social Security Number
• U.S. Citizenship status
• Employment history questions regarding termination/resignation due to misconduct (last 7 years)
• Arrest/charge/conviction questions (excluding minor traffic fines, last 7 years)
• Certification of truthfulness and understanding that information is used for background checks.

This form is critical for any individual who will be performing work under a CSOSA contract. Bidders must ensure their personnel complete this form accurately and submit it as required by the Contracting Officer or COR to facilitate the necessary background checks before work can commence.

Form / Attachment / Pricing Sheet

This document is a "Credit Release Form" (CSOSA-SEC-0008) used by the Court Services and Offender Supervision Agency (CSOSA) for employment purposes. It serves as authorization for CSOSA to obtain consumer/credit reports related to an individual's application for employment, or during their course of employment.

• Authorization Statement: Grants permission to CSOSA to obtain consumer/credit reports.
• Purpose of Reports: Reports may be used for evaluating fitness for employment, promotion, reassignment, retention, or access to classified information.
• Fields for Completion: Requires the individual's name, signature, date, and Social Security Number.
• Action Buttons: Includes options to "Print Form," "Save Form," and "Reset Form."

Bidders may be required to complete and submit this form as part of the application process for employment opportunities within the Court Services and Offender Supervision Agency. It is essential for understanding the agency's procedures for background checks related to employment.

Form / Attachment / Pricing Sheet

This document is a Personal Identity Verification (PIV) Request Form used by the Court Services and Offender Supervision Agency. It is used to request and issue PIV cards.

• Section I: PIV Request & Source Documentation: Completed by the Sponsor, this section collects applicant information, sponsorship agreement, and procurement details.
• Section II: Card Approval and Identity Proofing: Completed by the Registrar, this section documents the NAC/Background Investigation/FBI Fingerprint Check, comments, access level, identity verification, and source document checks.
• Section III: Card Details: Completed by the Issuer, this section records PIV card number, expiration date, and issuer information.
• Section IV: Applicant Acknowledgement: Completed by the Applicant, this section confirms receipt of the PIV card and agreement to abide by rules regarding safeguarding, use, counterfeiting, wearing/displaying, reporting loss or theft, and return of the card.

This form is an administrative document related to the issuance of PIV cards. While not directly related to the technical or performance requirements of an opportunity, it may be relevant if the opportunity requires personnel to obtain PIV cards as part of contract performance. Bidders should note the process and requirements for obtaining these cards if personnel will need them to access government facilities or systems.

Form / Attachment / Pricing Sheet

This document, "Attachment J-6 FAR 52.212-3 Reps & Certs.docx," is a representation and certification form required by the Federal Acquisition Regulation (FAR) 52.212-3. It is to be completed by offerors as outlined in Section K of the solicitation.

• Annual Representations and Certifications: Offerors must either have completed these electronically in the System for Award Management (SAM) within the last 12 months or complete specific paragraphs (c through v) of this provision if not updated in SAM.
• Specific Representations: The document details various representations related to business size (small business, small joint venture), veteran-owned status (VOSB, SDVOSB), small disadvantaged business status, women-owned business status (WOSB, EDWOSB), HUBZone status, Buy American compliance, Trade Agreements Act compliance, and more.
• Certifications: It includes certifications regarding payments to influence federal transactions, knowledge of child labor, and responsibility matters (e.g., debarment, convictions).
• Data Collection: Sections cover place of manufacture, service contract labor standards exemptions, taxpayer identification number, restricted business operations in Sudan, inverted domestic corporations, and Iran sanctions.

This attachment is crucial for bidders to accurately represent their company's status and compliance with various federal regulations. Failure to complete these representations and certifications correctly may impact eligibility for award or lead to disqualification. Offerors must carefully review the instructions and complete all applicable sections based on their company's profile and the nature of the solicitation.

Form / Attachment / Pricing Sheet

This document is Attachment J-7, which contains the FAR 52.204-24 Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment. It must be completed and submitted with any quote or offer.

• Definitions: Clarifies terms such as "covered telecommunications equipment or services," "critical technology," and "reasonable inquiry."
• Prohibition: Outlines the restrictions under Section 889(a)(1)(A) and (a)(1)(B) of the National Defense Authorization Act for Fiscal Year 2019, which prohibit the procurement or use of certain telecommunications equipment and services.
• Representation: Requires offerors to represent whether they will provide or use covered telecommunications equipment or services in the performance of the contract.
• Disclosures: If an offeror represents that they will provide or do use covered telecommunications equipment or services, they must provide detailed disclosures, including:
  • Entity that produced the equipment (name, UEI, CAGE code, OEM/distributor status).
  • Description of the covered equipment (brand, model number, item description).
  • Explanation of the proposed use and its permissibility under the prohibition.
  • For services, details related to maintenance or the Product Service Code (PSC) and explanation of use.

Bidders must carefully review this provision and accurately complete the representation and any required disclosures. Failure to do so may impact the ability to be considered for award. This form is critical for compliance with federal regulations regarding telecommunications and video surveillance equipment.

Form / Attachment / Pricing Sheet

This document is Attachment J-8, a Past Performance Questionnaire, intended for use by respondents to evaluate a contractor's performance on a previous contract. It is being used in conjunction with the solicitation for a "Public Safety Data Analytics Platform and Support Services" (Solicitation Number 9594CS26Q0053).

• Contractor/Project Information: To be completed by the contractor requesting the reference.
• Questionnaire Respondent Information: Details about the individual completing the questionnaire.
• Contract Performance Information: Includes contract dates, total value, and the contractor's role (Prime, Subcontractor, Key Person).
• Performance Scale: A 1-6 rating scale (1=Neutral, 6=Exceptional) for evaluating various aspects of contractor performance.
• Performance Criteria: Specific areas rated include:
  • Technical Performance & System Capabilities (data ingestion, processing speed, user-friendliness, reliability)
  • Information Security & Compliance (CJIS standards, access controls, patch deployment)
  • Implementation, Integration, & Support (system integration, training quality, technical support responsiveness)
  • Project Management & Business Relations (schedule adherence, billing accuracy, flexibility)
• Narrative Remarks: Space for detailed explanations of ratings, especially for lower scores (1-3).

Bidders should be aware that this questionnaire will be used by the government to assess the past performance of offerors. Contractors are responsible for identifying individuals who can provide a knowledgeable assessment of their performance on similar services. The questionnaire guides the evaluator on specific areas of performance to consider, which may align with the requirements of the current solicitation. Completed questionnaires are due by July 2, 2026, 11:59 PM (local Washington, DC time) and should be emailed to catherine.collins@csosa.gov.