Q201--Sources Sought | Boots on the Ground Neighbor Island for the CPIVH

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for two contractors to support the Center for Pacific Islander Veterans Health (CPIVH) under the Veterans Affairs Pacific Islands Health Care System (VA PIHCS). The primary goal is to improve healthcare access for Veterans in Hawaii, the continental U.S., and U.S.-Affiliated Pacific Islands through culturally tailored outreach and needs assessment.

Contractors will serve as authorized representatives of CPIVH, focusing on:

• Developing and implementing culturally tailored outreach plans to promote VHA services.

• Creating and utilizing assessment tools to identify Veterans' healthcare needs and local resources.

• Establishing a database to manage assessment results.

• Enhancing access to VA healthcare services via community engagement.

• Recruiting, training, and supervising Community Health Workers (CHWs) to conduct outreach, needs assessments, and connect Veterans to VA and community resources.

• Promoting VHA services and benefits to Veterans.

• Developing a "Boots on the Ground" training curriculum for CHWs.

• Deliverables: "Boots on the Ground" workplans, documentation of outreach activities and promotional materials, three assessment tools, pilot testing report, finalized assessment tools, three training curriculum modules, and a functional database system.

• Reporting: Monthly meetings with VA CPIVH Co-Leads for status updates and quarterly reports summarizing progress, challenges, and outcomes.

• Evaluation: Performance will be assessed based on customer service and satisfaction (from CPIVH stakeholders) and productivity (quantity and quality of deliverables).

• The contract covers one year of services.

• Work will be conducted in the continental U.S. and U.S.-Affiliated Pacific Islands.

• The work environment is a professional indoor office setting.

• Contractors must demonstrate extensive experience in health-related outreach for community-based populations, particularly within Pacific Island cultures and Veterans' communities.

• Proven experience in recruiting, training, and supervising CHWs is required.

• Working knowledge of VHA organization, enrollment processes, and available resources is necessary.

• Cultural competency in Pacific Island communities is essential.

• Cybersecurity and Accreditation (C&A) requirements do not apply.

Sources Sought Announcement

This is a Sources Sought announcement for "Boots on the Ground" services for the Center for Pacific Islander Veterans Health (CPIVH) on Neighbor Island. The Department of Veterans Affairs (VA) Network Contracting Office (NCO 21) is conducting market research to identify potential vendors, regardless of size, capable of providing these services. This announcement is for information and planning purposes only; no solicitation is currently available, and the government is not soliciting proposals at this time.

• The primary service required is "Boots on the Ground" support as described in the attached draft Performance Work Statement (PWS).

• The projected Period of Performance for the base year is September 30, 2026, to September 29, 2027.

• Interested contractors must respond via email to Lydia.anderson@va.gov by June 12th, 2026, 10:00 AM PST.

• Responses are not considered proposals or quotes.

• The government will use the submitted information to facilitate decision-making regarding procurement strategy.

• The applicable NAICS Code is 624190 (Other Individual and Family Services) with a small business size standard of $16 Million.

• Contractors must be registered in the System for Award Management (SAM).

• SDVOSB and VOSB firms should be registered with the SBA and verified.

• The announcement requests information on company socioeconomic status.

• Limitations on Subcontracting requirements (FAR 52.219-14 and FAR 52.219-27) are noted, requiring at least 50% of contract performance costs for personnel to be expended for the concern's own employees.

• The VA is also interested in these services in the Pacific Basin, Continental U.S., and Oahu, HI, and asks about the capacity to fulfill all four locations simultaneously.

• Contractors are asked to provide a price estimate.

• Failure to provide requested information (items 1-10 in the announcement) will be considered non-responsive for this market research.

• A draft PWS is attached for reference.