Q702--Base YR (10/01/2026-09/30/2027) + 4 OYs Nurse Call System Maintenance
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The VA Great Lakes Acquisition Center (GLAC) intends to negotiate a sole source contract with Hill-Rom, Inc. for preventive and corrective maintenance of the Navi-Care Nurse Call System at the Tomah VA Medical Center in Tomah, WI. This action is taken under 41 U.S.C. 1901 Simplified Acquisition Procedures (FAR 13.106-1(b)(2)), as Hill-Rom, Inc. is identified as the sole authorized vendor. Responses from interested firms are due by 10:00 AM CDT on May 29, 2026.
Scope of Work
This opportunity requires comprehensive preventive and corrective maintenance services for the Navi-Care Nurse Call System. Key requirements include:
- Services must be provided by an Original Equipment Manufacturer (OEM), authorized dealer, authorized distributor, or authorized reseller.
- Only new OEM items are permitted; no used, refurbished, remanufactured, gray market, or counterfeit supplies/parts.
- All software licensing, warranty, and service must adhere to OEM terms and conditions.
Contract & Timeline
- Type: Sole Source Intent (Special Notice)
- Duration: Base Year (October 1, 2026 - September 30, 2027) + 4 Option Years
- Product Service Code: Q702 (Technical Medical Support)
- NAICS Code: 541511 (Custom Computer Programming Services)
- Response Due: May 29, 2026, by 10:00 AM CDT
- Published: May 26, 2026
Submission & Evaluation
This is not a request for competitive quotes, and no solicitation documents are available. Firms believing they can meet the requirements must provide supporting evidence to the Contracting Officer. Required documentation includes:
- A letter from the OEM stating the vendor is an authorized distributor (per clause 852.212-71(c)).
- Proof of ability to purchase OEM parts, if required.
- Proof that all technical personnel are OEM certified.
- Proof of ability to utilize OEM's billable service, if applicable.
Capability statements must be submitted via email only as an MS Word or Adobe PDF attachment to Eileen Meyer at eileen.meyer@va.gov. Telephonic inquiries will not be accepted. The government will evaluate responses, but the decision to compete the procurement remains at its sole discretion. If no responses are received, the sole source negotiation with Hill-Rom, Inc. will proceed.
Eligibility / Set-Aside
This is a Sole Source Intent to Hill-Rom, Inc. Interested parties must demonstrate OEM authorization and capability to challenge this intent.
Additional Notes
The procurement includes VAAR 852.212-71 GRAY MARKET AND COUNTERFEIT ITEMS (FEB 2023), which strictly prohibits used, refurbished, remanufactured, gray market, or counterfeit items, requiring only new OEM items.