R499--Special Notice – Industry Day 2026 -36C10X26Q0085 001

Form / Attachment / Pricing Sheet

This document is a Vendor Registration Form required for potential vendors to provide their business information. It is used to gather essential details for registration purposes.

• Business Name
• Street Address, City, State, Zip Code
• Business Size Status
• Contact Name, Phone Number, Email Address
• Description of Service
• Number Attending
• Special Accommodations
• Option to request a Break Out Session

Vendors must complete and submit this form to register. The submission deadline is Friday, April 10, 2026, at 5:00 P.M. EST. Completed forms should be sent to Jerry Battles at Jerry.Battles@va.gov.

Amendment / Modification

This amendment provides responses to vendor questions and reposts the Vendor Registration Form for the Department of Veterans Affairs (VA) Revenue Operations (RO) Consolidated Patient Account Center (CPAC) Industry Day.

• Responses to Vendor Questions: The amendment includes answers to questions submitted regarding the Industry Day.

• Vendor Registration Form: The Vendor Registration Form has been reposted.

• Registration Deadline: Vendors must register by completing the Vendor Registration Form and returning it to Jerry Battles via email at jerry.battles@va.gov on or before 5:00 PM Eastern Time, Friday, April 10, 2026.

• Presentation Notification: Only the ten (10) selected vendors to present will be notified by email by 5:00 PM Eastern Time, Friday, April 24, 2026.

• Presentation Content Submission: Presenters must provide their presentation content to Jerry Battles via email at jerry.battles@va.gov no later than 5:00 PM Eastern Time, Thursday, April 30, 2026.

• Date and Time: Tuesday, May 19, 2026, from 9:00 AM to 5:00 PM Mountain Time.

• Location: Embassy Suites Downtown North, 10 East Thomas Road, Phoenix, AZ 85012.

• Sign-in: Begins at 8:30 AM Mountain Time.

This announcement is for planning purposes only and is NOT a solicitation or request for proposals. The government will not pay for information provided or costs incurred by participants.

Questions & Answers / Clarifications

This document provides responses to questions submitted by industry partners regarding an upcoming event or initiative, likely related to revenue cycle management (RCM) solutions for the VHA Revenue Operations.

• Previous Industry Days: This is not the first industry day for this initiative; previous events were held in prior years, including one in 2024.
• Vendor Participation: All vendors, including new potential participants, are highly encouraged to register and attend.
• Event Format: The event will consist of 30-minute presentation sessions, with 15 minutes for presentation and 15 minutes for Q&A with the panel. There will be no vendor booths.
• Capability Statements: Separate capability statements are acceptable and can be submitted with the Vendor Registration Form. The "see attached document" option is permissible on the registration form.
• Supplemental Attachments: Vendors are permitted to submit supplemental attachments, such as solution overviews or capability statements, with the Vendor Registration Form.
• Leave-Behind Materials: Vendors may provide leave-behind materials, but no proprietary or confidential information should be left.
• Acquisition Strategy: Information gathered during the Industry Day is for informational purposes to present solutions to decision-makers. No solicitations or specific acquisition actions are promised as a result of these presentations, though pilot programs could be considered in strategic planning.
• Scope of Interest: VA's interests are broad and not limited to payer agreement and contract management software solutions; they are seeking information on current and emergent technologies in the private sector RCM space, including automation and AI.

While this document clarifies participation and submission details for an industry event, it explicitly states that no solicitations or additional actions are promised as a direct result of the presentations. However, it confirms that capability statements are accepted and provides clarity on the scope of VA's interest, which may influence vendor preparation for future opportunities.

Other / Unclassified

This document is a Special Notice announcing an upcoming Industry Day hosted by the Department of Veterans Affairs (VA) Revenue Operations (RO) Consolidated Patient Account Center (CPAC). The event is scheduled for Tuesday, May 19, 2026, in Phoenix, AZ.

The primary purpose of this Industry Day is to allow interested businesses to present their capabilities in healthcare revenue cycle management (RCM) services and technologies. The VA is seeking solutions that can improve operational efficiency, clinical workflow integration, and financial outcomes across the VA enterprise. Specific areas of interest include:

• Leveraging Artificial Intelligence (AI) for RCM, insurance verification, preauthorization, and automation of patient account management.
• Revenue Integrity tools to enhance provider/employee engagement and financial practices.
• Bolt-on applications for Oracle/Cerner Millennium EHR to generate standardized reports and customizable real-time/historical reporting.
• Charge Master enhancement and development.
• Automating and enhancing Revenue Utilization Review (RUR) and Service Connected/Special Authority (SC/SA) processes.

Proposed solutions should demonstrate measurable financial and operational return on investment (ROI), integrate with Oracle/Cerner Millennium, and adhere to federal data governance requirements for AI tools.

Ten (10) vendors with the most relevant experience will be selected to participate. Required experience includes AI implementation in large healthcare systems, medical/pharmacy billing within an EHR, insurance verification, denials management, non-MCCF capabilities, computer-assisted coding, health insurance payment methodologies, managing high claim volumes, knowledge of payer requirements, EHR integration, VHA billing guidelines, AI governance, federal healthcare experience, and payer agreement/contract management software. A minimum of five (5) years of recent experience is required.

• Registration Deadline: April 10, 2026, 5:00 PM ET.
• Questions Due: March 27, 2026, 5:00 PM ET.
• Selected Vendors Notified: April 24, 2026, 5:00 PM ET.
• Presentation Content Due: April 30, 2026, 5:00 PM ET.

Registration is to be completed via the attached Vendor Registration Form and submitted to Jerry Battles.

• This is a planning notice only and not a solicitation or request for proposals.
• The government will not pay for information provided or costs incurred by attendees.
• Each vendor team is limited to four (4) people.
• Selected vendors will have 15 minutes for presentations and 15 minutes for Q&A.

Questions & Answers / Clarifications

This document contains questions and answers related to Industry Day 2026. The provided text is a spreadsheet with columns for 'No.', 'Questions', and 'Answers'. However, the content of the spreadsheet is empty, with no questions or answers populated.

None available as the document is empty.

As this document contains no information, it has no impact on the solicitation.

Form / Attachment / Pricing Sheet

This document is a Vendor Registration Form. Potential bidders are required to complete and submit this form to register their interest and provide necessary business information.

• Business Name
• Street Address, City, State, Zip Code
• Business Size Status
• Contact Name, Phone Number, Email Address
• Description of Service
• Number Attending
• Special Accommodations
• Option to request a Break Out Session

Completion and submission of this form by the specified deadline is a prerequisite for participation in the opportunity. It collects essential information about the vendor and their services, and indicates any specific needs for attending potential sessions.