R602--Bronx Medical Lab Courier Services

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for a contractor to provide courier services for the James J. Peters (JJP) Veterans Affairs Medical Center (VAMC) Transplant Program. The primary goal is to ensure timely, secure, and compliant transportation of biological materials, organs, blood, tissue specimens, and specialized medical equipment essential for transplant care.

• Services: Provide same-day delivery of time-sensitive medical materials, including organs, blood, tissue samples, and medical equipment.

• Availability: Contractor must be available 24/7/365, including weekends and federal holidays, responding to critical requests without delay.

• Compliance: All services must comply with applicable federal, state, and VA-specific regulations, including OSHA, OPO, UNOS, FDA, and CDC guidelines.

• Handling: Ensure protection of transported items from extreme heat/cold, damage, loss, or theft.

• Tracking: Each delivery requires a tracking number and signature confirmation from the receiving party.

• Response Time: Pick-up within 1-2 hours of request.

• Delivery: Immediate delivery upon pick-up.

• Waiting Time: Maximum of two hours waiting time at a facility after arrival.

• Reporting: Biannual billing and activity reports required.

• Quality Control: Contractor must develop and maintain an effective quality control program.

• Period of Performance: Five (5) years, estimated start date 06/01/2026, completion date 05/31/2031.

• Place of Performance: Deliveries and pick-ups will be to and from the James J. Peters VA Medical Center (Bronx, NY), the Rogosin Institute (New York, NY), and LiveOnNY (Long Island City, NY), with radius within 50 miles for kidney tissue transportation.

• Contract Type: Requirements Fixed Price.

• Personnel: Courier personnel must be uniformed, carry vendor-issued photo ID, and have undergone required training (e.g., HIPAA, Bloodborne Pathogens, Chain of Custody, Temperature Control).

• Vehicles: Must be appropriate for the items being transported, with options including SUVs, minivans, or dedicated medical courier vehicles.

• Documentation: Provide chain-of-custody documentation, real-time tracking, and delivery confirmation.

• Reporting: Report incidents, delays, or safety violations within 24 hours.

• Phase-In/Phase-Out: Contractor must participate in a 60-day phase-in period and cooperate with transitions.

Form / Attachment / Pricing Sheet

This document is the VA Notice of Limitations on Subcontracting—Certificate of Compliance for Services and Construction. It requires offerors to certify their compliance with subcontracting limitations if awarded a contract. This is a mandatory form that must be completed, signed, and returned with the offeror's bid, quotation, or proposal.

• Services: Contractor will not pay more than 50% of the amount paid by the government to firms that are not certified SDVOSBs or VOSBs.
• General Construction: Contractor will not pay more than 85% of the amount paid by the government to firms that are not certified SDVOSBs or VOSBs.
• Special Trade Construction: Contractor will not pay more than 75% of the amount paid by the government to firms that are not certified SDVOSBs or VOSBs.
• The certification includes acknowledgment of potential penalties for false certifications.
• Offerors must provide copies of documents or records to VA upon request to demonstrate compliance.
• The form includes fields for Printed Name of Signee, Printed Title of Signee, Signature, Date, and Company Name and Address.

This is a mandatory requirement for all bidders. Failure to provide a completed and signed certification will result in the offer being deemed ineligible for evaluation and award. Bidders must understand the specific subcontracting limitations based on the contract type (Services, General Construction, or Special Trade Construction) and ensure their proposed approach complies.

Solicitation / RFP / RFQ

This document is a combined synopsis/solicitation for commercial products and services, issued in accordance with FAR subpart 12.202. It constitutes the sole solicitation, and no separate solicitation document will be issued. The Department of Veterans Affairs is seeking Courier Services for Tissue Typing and Immunogenetic Lab Services, Kidney Tissue Biopsies, and specialized medical equipment. The services required include timely, secure, and compliant transport of biological materials, organs, blood, and transplant-related equipment, with contractor availability 24/7/365, including weekends and federal holidays. The contractor must also be capable of responding to scheduled and unscheduled critical requests without delay.

• Courier Services for specialized medical transport (tissue typing, immunogenetics, biopsies, organs, blood, equipment).

• Contractor must be available 24/7/365.

• Must respond to scheduled and unscheduled critical requests promptly.

• A separate Performance Work Statement (PWS) is attached.

• Contract Type: Requirements Contract.

• Period of Performance: Five years, with an estimated start date of 06/01/2026 and an ultimate completion date of 05/31/2031.

• Estimated Value: Not explicitly stated, but the contract is for commercial products and services.

• Submission Deadline: March 31, 2026, by 12:00 PM Eastern Standard Time.

• Submission Method: Email to Mariangie.Rivera@va.gov.

• Required Submissions: Capability statement (including licenses, certifications, training), Past Performance, Price Schedule, and VA Notice of Limitations on Subcontracting.

• Evaluation Approach: Award will be made to the responsible Offeror whose offer is most advantageous to the Government, considering price and other factors. Evaluation will be based on Technical Capability, Price, Past Performance, and VA Notice of Limitations on Subcontracting.

• Questions Deadline: March 26, 2026, by 12:00 PM Eastern Standard Time, submitted via email to Mariangie.Rivera@va.gov.

• This solicitation is set-aside for 100% Total Small Business.

• NAICS Code: 492110 Couriers and Express Delivery Services, with a Small Business size standard of 1,500 employees.

• A separate Price/Cost Schedule document is attached.

• All communication regarding this solicitation must be via email; telephonic calls will not be accepted.

• Offerors must complete annual representations and certifications electronically via SAM.gov.

• The solicitation includes numerous FAR and VA clauses, including those related to commercial products/services, evaluation, limitations on subcontracting, and service contract labor standards.

Questions & Answers / Clarifications

This document provides answers to questions submitted by interested parties regarding the Combined Synopsis/Solicitation 36C24226Q0378.

• Incumbent Information: The scope of work differs from previous procurements. Information on partial similar requirements may be found on SAM.gov. The current contract number is 36C24221D0084.
• Proposal Submission: Interested parties must adhere to the requirements in the Combined Synopsis/Solicitation (Revised version on SAM.gov). The government is not requesting a full proposal narrative beyond the items specified on page 3 of the Combined Synopsis/Solicitation.
• VA Notice of Limitations on Subcontracting: This information can be found via FAR Overhaul links in Section 4 of the Combined Synopsis/Solicitation. VAAR 852.219-75 VA Notice of Limitations on Subcontracting – Certificate of Compliance for Services and Construction (JAN 2023) (DEVIATION) is attached.
• Delivery Volume & Timing: Estimated delivery amounts are on the price/cost schedule. Peak volume is undetermined and based on patient need. Delivery requests are not strictly STAT, and waiting times exceeding one hour are not often and not predictable.
• Packaging & Temperature: The PWS should be reviewed for information on pre-packaging, temperature ranges, and monitoring requirements.
• Chain of Custody & Tracking: The PWS should be reviewed for chain-of-custody format requirements. Digital tracking systems may be implementable.
• Delays: If a delay exceeds 1 hour, the contractor must notify the transplant point of contact (POC).
• Insurance: Minimum insurance coverage limits are specified for General Liability, Automobile Liability, and Cargo/Professional Liability ($200,000/$500,000 bodily injury, $20,000 property damage).
• New Procurement: This is a new procurement, not a recompete.
• SAM.gov Registration: Submission is contingent upon full activation in SAM.gov, as per FAR provision 52.204-7.
• Limitations on Subcontracting: FAR 52.219-14, Limitations on Subcontracting, has been added to the solicitation.

This document clarifies several aspects of the solicitation, including submission requirements, specific forms, operational details (delivery, timing, packaging), insurance, and subcontracting limitations. Bidders should review these answers carefully to ensure compliance with the solicitation's intent and requirements. All questions and clarifications must be emailed; telephonic communication is not available.

Solicitation / RFP / RFQ

This is an amendment to a combined synopsis/solicitation for Bronx Medical Lab Courier Services. The Department of Veterans Affairs, James J. Peters VA Medical Center, requires these services. The solicitation number is 36C24226Q0378.

• The primary service involves medical lab courier services.

• A Performance Work Statement (PWS) is attached, outlining specific requirements.

• The Place of Performance is the Department of Veterans Affairs, James J. Peters VA Medical Center, 130 W Kingsbridge Rd, Bronx NY 10468.

• Response Date/Time/Zone: 03-31-2026 12:00 pm EASTERN TIME, NEW YORK, USA.

• The Contracting Office is NCO 2, Samuel S. Stratton VA Medical Center, Albany NY.

• The Contracting Officer is Mariangie Rivera (Mariangie.Rivera@va.gov).

• This opportunity is set aside by the SBA.

• NAICS Code: 492110 (Couriers and Messengers).

• Product/Service Code: R602.

• A VA Notice of Limitations on Subcontracting form is attached.

• This document references several attached files, including the PWS, Questions and Answers, and the Combined Synopsis Solicitation itself (all revised as of 3.26.2026).

Amendment / Modification

This amendment (0001) to solicitation 36C24226Q0378 addresses the following:

• Provides answers to questions submitted by interested vendors.

• Includes a revised Performance Work Statement (PWS).

• Includes a revised Combined Synopsis/Solicitation.

• Includes VAAR 852.219-75 VA Notice of Limitations on Subcontracting (JAN 2023) (DEVIATION).

• Revised PWS

• Revised Combined Synopsis/Solicitation

• VAAR 852.219-75 VA Notice of Limitations on Subcontracting

• Interested vendors must submit this amendment signed with their package.

• The effective date of this amendment is March 26, 2026.

• The solicitation is not extended, and offers must still acknowledge receipt of this amendment.

Form / Attachment / Pricing Sheet

This document is a pricing schedule detailing estimated costs for services across multiple contract years. Bidders should use this to understand the expected pricing structure and to potentially input their own proposed pricing.

• BASE YEAR: Includes CLINs for weekday and weekend/holiday pickups and waiting rates, with estimated quantities.
• YEAR 1 - YEAR 4: Each year details similar CLINs for pickups and waiting rates, with varying estimated quantities for weekday pickups and weekend/holiday waiting rates across the years.
• CLINs: Cover immediate pickups (within 1-2 hours) on weekdays and weekends/holidays, as well as hourly waiting rates for weekdays and weekends/holidays (maximum of two hours wait).
• Units: Primarily 'EA/ PER DAY' for pickups and 'HR' for waiting rates.

This pricing schedule is crucial for bidders to:

• Understand the anticipated volume and frequency of services required.
• Develop their own cost proposals based on the provided CLINs and estimated quantities.
• Assess the potential value and scope of the contract over its duration.

Solicitation / RFP / RFQ

This is a combined synopsis/solicitation for commercial products and services, issued as an RFQ (Request for Quotation) under FAR Subpart 12.202. The Department of Veterans Affairs NCO 2 James J. Peters VA Medical Center is seeking Courier Services for the transportation of tissue typing samples, immunogenetic lab services, kidney tissue biopsies, and specialized medical equipment. The services must ensure the liability of organ and tissue transportation and include timely, secure, and compliant transport of biological materials, organs, blood, and transplant-related equipment.

• Provide courier services for tissue typing, immunogenetic lab services, kidney tissue biopsies, and specialized medical equipment.

• Ensure timely, secure, and compliant transport of biological materials, organs, blood, and transplant-related equipment.

• Services must be available 24/7/365, including weekends and federal holidays.

• Capability to respond to scheduled and unscheduled critical requests without delays.

• A separate Price/Cost Schedule and Performance Work Statement (PWS) are attached.

• Contract Type: Requirements Contract.

• Period of Performance: Five years, estimated start date 06/01/2026, ultimate completion date 05/31/2031.

• Estimated Value: Not explicitly stated, but the contract is for a period of five years.

• All communication must be via email; telephonic calls will not be accepted.

• Questions and clarifications must be submitted via email to Mariangie.Rivera@va.gov no later than March 26, 2026, by 12:00 PM Eastern Standard Time.

• Quotes must be submitted by March 31, 2026, by 12:00 PM Eastern Standard Time to Mariangie.Rivera@va.gov.

• Required submissions include: Capability statement (with documentation of licenses, certifications, training as per PWS), Past Performance, Price Schedule, and VA Notice of Limitations on Subcontracting - Certificate of Compliance.

• Award will be made to the responsible Offeror whose offer is most advantageous to the Government, price and other factors considered.

• Evaluation factors include: Technical Capability, Price, Past Performance, and VA Notice of Limitations on Subcontracting.

• This solicitation is set-aside for 100% Total Small Business Set Aside.

• NAICS Code: 492110 Couriers and Express Delivery Services, with a Small Business size standard of 1,500 employees.

• The solicitation incorporates FAR provisions and clauses as stated, including deviations.

• Offerors must complete annual representations and certifications electronically via SAM.gov.

• The PWS and Price/Cost Schedule are separate documents.

Solicitation / RFP / RFQ

This solicitation seeks a contractor to provide comprehensive Courier Services for the James J. Peters (JJP) Veterans Affairs Medical Center (VAMC) Transplant Program. The services are critical for supporting transplant-related diagnostics and logistics, including the transport of tissue typing and immunogenetic lab samples, kidney tissue biopsies, and specialized medical equipment. The goal is to ensure the reliable and compliant transportation of biological materials, organs, and transplant-related equipment.

• Timely, secure, and compliant transport of biological materials, organs, and transplant-related equipment.

• Availability 24/7/365, including weekends and federal holidays.

• Capability to respond to both scheduled and unscheduled critical requests without delays.

• Solicitation Number: 36C24226Q0378

• Product Service Code: R602

• NAICS Code: 492110

• Place of Performance: James J. Peters VA Medical Center, Bronx, NY 10468

• Response Date/Time/Zone: March 31, 2026, 12:00 PM Eastern Time, New York, USA.

• Contracting Office Address: NCO 2, Department of Veterans Affairs, Samuel S. Stratton VA Medical Center, Albany, NY 12208-3410.

• Point of Contact: Mariangie Rivera, Contracting Officer (Mariangie.Rivera@va.gov).

• Set-Aside: SBA (Small Business Administration)

• This solicitation references the following attached documents:

  • Combined Synopsis Solicitation 3.23.2026
  • P09 BRONX MEDICAL LAB COURIER SERVICES PWS 3.12.2026
  • PRICE COST SCHEDULE

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for a contractor to provide Courier Services for the James J. Peters (JJP) Veterans Affairs Medical Center (VAMC) Transplant Program. The service is critical for the timely, secure, and compliant transportation of biological materials, organs, blood, and transplant-related equipment to support transplant care.

• Provide same-day delivery of time-sensitive medical materials, complying with federal, state, and VA-specific regulations.

• Services must be available 24/7/365, including weekends and federal holidays.

• Ensure protection of sensitive materials (organs, blood, specimens, equipment) during transport, adhering to OSHA, OPO, UNOS, FDA, CDC regulations, and facility-specific instructions.

• Implement measures to protect packages from damage, loss, or theft.

• Each delivery requires a tracking number and signature confirmation from the receiving party.

• Service Availability: On-demand courier services 24 hours a day, 7 days a week, 365 days a year.

• Response Time: Pick-up within 1-2 hours of request.

• Turnaround Time: Immediate delivery after pick-up without delay.

• Waiting Time: Maximum of two hours at the facility after arrival acknowledgment.

• Incident Reporting: Any accidents, delays, specimen integrity violations, or privacy breaches must be reported to the COR within 24 hours.

• Reporting: Biannual billing and activity reports.

• Period of Performance: Five (5) years, estimated start date 06/01/2026, ultimate completion date 05/31/2031.

• Place of Performance: Deliveries and pick-ups are to and from the James J. Peters VA Medical Center in Bronx, NY, and designated laboratories including Rogosin Institute in New York, NY, and LiveOnNY in Long Island City, NY. Kidney Tissue Biopsy Transportation radius is within 50 miles of NYC and Long Island hospitals.

• Contract Type: Requirements Fixed Price.

• Personnel: Courier personnel must be uniformed, carry vendor-issued photo ID, and have undergone required training.

• Vehicles: Must be appropriate for the items being transported, including temperature-controlled storage.

• Compliance: Adherence to OSHA Bloodborne Pathogens Standard, HIPAA, VA Transport Protocols, CDC guidelines, and specific state/local licenses and certifications.

• Training: Required training includes Chain of Custody, Temperature Control, HIPAA, Biological Substance, Hazardous Materials Transportation, and Organ Transplant Transportation.

• Phase-In/Phase-Out: Contractor must participate in a 60-day phase-in period and cooperate with transitions.

• Quality Control: Contractor must develop and maintain an effective quality control program.