Request for Information (RFI): Intelligent Shift Scheduler Tool for 24/7 Continuous Operations
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of the Air Force (DAF), specifically HAF/A1Z, has issued a Request for Information (RFI) to conduct market research for an Intelligent Shift Scheduler Tool. This tool is intended for 24/7 continuous operations personnel, aiming to replace manual Excel-based scheduling with an automated solution that improves personnel well-being, readiness, and operational efficiency. The initiative will begin with a pilot for Security Forces. Responses are due by June 19, 2026, at 5:00 PM EST.
Purpose & Background
The current manual scheduling process for 24/7 operations leads to sub-optimal management, increased fatigue, and heavy administrative burdens on Non-Commissioned Officers (NCOs). The objective is to deploy a solution that ensures compliance with rest mandates, incorporates evidence-based scheduling principles, optimizes manning based on qualifications, and handles dynamic roster changes. The government is exploring both configuring existing Commercial Off-the-Shelf (COTS) SaaS solutions and custom-coded development.
Anticipated Scope & Functional Requirements
The anticipated scope includes a phased approach: Phase 1 (Pilot), Phase 2 (Enterprise Scale for Security Forces), and Phase 3 (Cross-Functional Expansion). Key functional requirements include:
- Intelligent automation for fair, rule-based scheduling and automated rotation policies.
- Minimum manning and qualification tracking.
- Fatigue management and alerts, including integration of Duty Limiting Conditions (DLCs).
- Dynamic leave, comp time, and issue resolution.
- Flexibility with manual override capabilities and personnel notifications/alerts.
Technical, Cyber & Security Requirements
Solutions must operate within Air Force network and security boundaries (AFNet, NIPRNet) with CAC/PKI authentication. The system will handle Controlled Unclassified Information (CUI) but not Protected Health Information (PHI). Integration with MilPDS and the A1 Data Landing Zone is expected. Custom solutions must align with DAF enterprise software frameworks (e.g., Salesforce, ServiceNow, AWS GovCloud).
Desired Requirements (Nice-to-Haves)
- Predictive analytics and machine learning capabilities.
- Secure mobile accessibility.
- Self-service portal for availability and leave requests.
- AI-driven support for scheduling optimization.
Response Instructions
Interested parties should submit responses (maximum 15 pages) addressing specific questions on product delivery, tech stack, cyber feasibility, logic engines, data integration, and Rough Order of Magnitude (ROM) pricing. Responses are due by June 19, 2026, at 5:00 PM EST, via email to derrick.manning@us.af.mil and corey.collins.12@us.af.mil. Submissions must include company details, CAGE code, DUNS, business size, and recommended NAICS/PSC.
Contract & Timeline
- Type: Sources Sought / Request for Information (RFI)
- Set-Aside: None specified
- Response Due: June 19, 2026, 5:00 PM EST
- Published: May 28, 2026
Disclaimer
This RFI is for market research only and does not constitute a commitment to procure. Costs incurred in response are the vendor's responsibility.