Sentyron Software Maintenance and Support Renewal

Solicitation / RFP / RFQ

This document is a Request for Quotation (RFQ) for the renewal of Sentryon Software Maintenance and Support. It is a Brand Name requirement.

• The Statement of Work (SOW) is attached separately and details the specific requirements.

• Contract type is not explicitly stated, but the document references "FIRM FIXED PRICED" in Section 4.

• The period of performance and estimated value are not detailed in this document.

• Quotes are due by 5/18/2026 at 3:00 p.m. CT.

• Submit quotes via email to Kacey Hickman at Kacey.l.hickman@nasa.gov.

• Quotes must remain valid for 30 days.

• Submitted quotes should include two points of contact (name, phone number, email address).

• All contractual and technical questions must be submitted in writing (email) to Kacey Hickman no later than 5/15/2026 by 3:00 p.m. CT. Telephone questions will not be accepted.

• The Government will award a contract to the responsible Offeror whose offer is the lowest price technically acceptable (LPTA).

• Offers not deemed technically acceptable will be removed from further consideration.

• This procurement is set aside for small business.

• Offerors must be registered at www.sam.gov to be considered for award.

• NAICS Code: 541519

• The solicitation includes several sections: Statement of Work/Bid Schedule, Instructions to Offerors, Solicitation Provisions/Representations and Certifications, Clauses/Terms and Conditions, and Quote Evaluation Criteria.

• Various FAR and NFS clauses are incorporated by reference, including those related to System for Award Management, Government Property, Duty-Free Entry, Place of Manufacture, Export Licenses, and others.

• Delivery is FOB Destination.

Statement of Work (SOW) / Performance Work Statement (PWS)

This Statement of Work outlines the requirement for the renewal of Sentryon software maintenance for the NASA Ames Research Center (ARC).

• The primary deliverable is Sentryon DataDiode Software Maintenance and Support for Core.

• The maintenance and support is for a duration of 3 Years.

• The specific part number is FDD-MS-CR-3Y.

• The support covers four units identified by serial numbers: 6191310375, 6191310400, 6191310401, and 6191310402.

• Period of Performance: January 6, 2026, to May 31, 2028.

• Place of Performance: NASA Ames Research Center (ARC), Moffett Field, CA 94035-1000, ATTN: Thomas Volden.

Recommendation and Determination to Solicit from One Source / Brand Name Justification

This document recommends negotiating with a single vendor, Sentryron B.V., for the renewal of maintenance and software support for existing deployed data diode systems. These systems are critical for enforcing one-way data transfer within the NASA Shared Services Center's Wind Tunnel System Branch.

• Unique Characteristics: Sentryron is the original equipment manufacturer and sole provider of the proprietary software, firmware updates, and maintenance support for the deployed data diodes.

• Proprietary Nature: The system's design, software, and licensing model prevent equivalent support from third-party vendors without risking system integrity and security compliance.

• Compatibility: Alternative data diode solutions are not compatible with the current hardware, requiring full system replacement.

• Cost & Schedule Impact: Utilizing an alternate vendor would necessitate significant cost increases due to new hardware procurement, system integration, and revalidation. It would also introduce schedule delays and impact ongoing operations.

• Risk Mitigation: Maintaining continuity with the current solution minimizes risk to system stability and supports uninterrupted mission operations.

• Estimated Cost: Not explicitly stated in the provided text, but placeholders for '$Price' and '$' are present.

• Period of Performance: Placeholder for 'Date' and a specific range of 1/6/2026-5/31/2027 is mentioned for the brand name justification.

This document is a justification for a sole-source or brand-name acquisition and does not contain proposal submission or evaluation details. The document indicates the action will be placed on SAM.gov, subject to certain thresholds and exemptions.

Not applicable, as this is a sole-source justification.

This recommendation is based on market research indicating that competition is impractical for the specified reasons.

Statement of Work (SOW) / Performance Work Statement (PWS)

This Statement of Work details the requirement for the renewal of Sentryon software maintenance for the NASA Ames Research Center (ARC).

• The primary deliverable is Sentryon DataDiode Software Maintenance and Support for Core 3 Years.

• The service covers specific serial numbers: 6191310375, 6191310400, 6191310401, and 6191310402.

• Period of Performance: January 6, 2026, to May 31, 2027.

• Place of Performance: NASA Ames Research Center (ARC), Moffett Field, CA 94035-1000, ATTN: Thomas Volden.

• The quantity required is 4 units.

Solicitation / RFP / RFQ

This document is a Request for Quotation (RFQ) for the "Sentyron Software Maintenance and Support Renewal." It is a "Brand Name" requirement. The procurement is set aside for small businesses.

• The specific Statement of Work (SOW)/Bid Schedule is provided in an attached SOW document.

• Contract type is Firm Fixed Priced.

• Delivery is FOB Destination.

• Quotes are due by May 6, 2026, at 3:00 p.m. CT.

• Submit quotes via email to Kacey.l.hickman@nasa.gov.

• Quotes must remain valid for 30 days.

• Submitted quotes must include two points of contact (name, phone number, email address).

• All contractual and technical questions must be submitted in writing (email) to Kacey hickman no later than May 5, 2026, by 3:00 p.m. CT. Telephone questions will not be accepted.

• The Government will award a contract to the responsible Offeror whose offer is the lowest price technically acceptable (LPTA).

• Offers not deemed technically acceptable will be removed from further consideration.

• This procurement is set aside for small business.

• Offerors must be registered at www.sam.gov to be considered for award.

• The solicitation incorporates various FAR and NFS clauses by reference, including those related to System for Award Management, Government Property, Export Licenses, and Place of Manufacture.

• A specific clause (NFS 1852.225-8(k)) indicates that certain supplies will be given duty-free entry, with a placeholder for specific items.

• An Ombudsman is appointed to facilitate the resolution of concerns.