ServiceNow Augmentation & Impact Guided Renewal.

SOL #: 80NSSC26930623QSolicitation

Overview

Buyer

National Aeronautics And Space Administration

NASA SHARED SERVICES CENTER

STENNIS SPACE CENTER, MS, 39529, United States

Place of Performance

Place of performance not available

NAICS

Software Publishers (513210)

PSC

Support Services, Delivered As A Service Contract (Saa S Or Subscription) Involved With The Analysis, Design, Development, Code, Test And Release Packaging Services Associated With Application Development Projects, As Well As Off The Shelf Business Software. (DA10)

Set Aside

No set aside specified

Original Source

https://sam.gov/opp/f384faf55e754e988d7b9fefe5540337/view

Timeline

Posted

Apr 17, 2026

Last Updated

Apr 17, 2026

Submission Deadline

Apr 21, 2026, 10:00 PM

Qualification Details

Fit reasons

NAICS alignment with historical contract wins in similar service areas.
Scope strongly matches core technical capabilities and delivery model.

Risks

Past performance thresholds may require one additional teaming partner.
Potential clarification needed on staffing minimums before bid/no-bid.

Next steps

Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.

Quick Summary

NASA's Shared Services Center (NSSC) intends to award a sole source contract to Carahsoft Technology Corp for ServiceNow Augmentation & Impact Guided Renewal services and software. The effort will support the NASA Kennedy Space Center (KSC). While a sole source is intended, interested organizations are invited to submit their capabilities and qualifications for evaluation. Responses are due by April 21, 2026, at 5:00 p.m. Central Standard Time.

Scope of Work

This requirement covers the renewal of ITSM Module ServiceNow Staff Augmentation Services and the purchase of ServiceNow Impact Guided Public Sector (US) v3 software. Key components include:

ServiceNow Staff Augmentation: Time and Materials (T&M) services provided on an hourly basis.
ServiceNow Impact Guided Public Sector (US) v3: Purchase of software, with a specified pricing structure.

Contract Details

Type: Intended Sole Source (Commercial items or services under FAR Part 12)
Agency: National Aeronautics and Space Administration (NASA)
Office: NASA Shared Services Center (NSSC)
NAICS Code: 513210 (Software Publishers)
Product Service Code: DA10 (Support Services, SaaS or Subscription)
Period of Performance: May 29, 2026, to May 28, 2027
Place of Performance: NASA Kennedy Space Center (KSC), FL 32899

Submission & Evaluation

Submission Deadline: April 21, 2026, 5:00 p.m. CST
Submission Method: Submit capabilities and qualifications in writing to the identified point of contact.
Evaluation: Submissions will be evaluated solely to determine if the procurement should be conducted on a competitive basis. A determination not to compete is at the Government's discretion.
Oral communications are not acceptable.