The purpose of this requisition is to establish the RFI for Telephone Interpret
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Social Security Administration (SSA) is conducting market research through a Sources Sought (RFI) to identify potential sources for Telephone Interpreter Services. These services will enable SSA employees to communicate with customers in their preferred language via a third-party interpreter. Responses are due May 6, 2026, at 5:00 PM ET.
Scope of Work
The required services include providing third-party telephone interpretation to support various SSA components, including:
- SSA field offices
- Teleservice centers
- Hearing offices
- Headquarters components
- U.S. territories
- Federal Benefit Units
- Other designated locations as applicable
Contract & Timeline
- Type: Sources Sought / Request for Information (RFI)
- Set-Aside: None specified
- Response Due: May 6, 2026, 5:00 PM ET
- Published: April 29, 2026
- Product Service Code: R608 (Translation And Interpreting Services)
Evaluation
This RFI is for market research purposes only. Responses will be used to assess industry capabilities and determine potential acquisition strategies. This is not a solicitation for proposals and does not guarantee a future contract award.
Additional Notes
Interested parties should submit their responses by the specified deadline. For questions, contact Anne W. Christake at WHITNEY.CHRISTAKE@SSA.GOV.