Warehouse Storage Support Services

Amendment / Modification

This amendment extends the solicitation response deadline.

• Response Due Time: Changed from 11:00 AM to 10:00 AM.
• Response Due Date: Changed from 23 Mar 2026 to 06 Apr 2026.

The deadline for submitting offers has been extended to 6 April 2026 at 10:00 AM.

Amendment / Modification

This amendment modifies Solicitation N0018926RL002, originally dated 11 Feb 2026.

• The primary purpose of this amendment is to correct the delivery date for CLIN 0008.

• Option Line Item 0008 (Period of Performance):

  • FROM: 31 Aug 2029 to 01 Sep 2030
  • TO: 01 Sep 2029 to 31 Aug 2030

• This amendment corrects a delivery date. Bidders should ensure their proposals reflect the updated period of performance for CLIN 0008.

Questions & Answers / Clarifications

This document provides responses to vendor questions regarding the solicitation.

• Tailgate Reference & DD 1907 Requirement: The solicitation will be updated to remove the tailgate reference and the DD 1907 requirement for pilferable materials.
• Period of Performance Dates: Corrections will be made to the Option Line Item dates for the 12-month and 6-month options. The 12-month option will reflect 1 September 2026 - 31 August 2027, and the 6-month option will reflect 1 September 2026 - 29 February 2027.
• Workload Information: Technical Exhibits (TE-15 and TE-19) showing projected workload information were submitted to Contracting on 26 September 2025.
• Customer List: An updated attachment for the customer list is provided.
• Proposal Submission Deadline: The proposal submission deadline has been extended to 23 March 2026.
• Technical Exhibits: Updated Technical Exhibits (TEs) have been sent to contracting.
• Federal Holidays: Section 1.6.2 has been amended to include Juneteenth as a Federal Holiday.
• Contract Type: The opportunity is an Ability One Sole Source, not an 8(a) set-aside, Small Business, or Unrestricted opportunity.
• Level of Effort: All pertinent information and attachments have been added to SAM.gov; no separate Level of Effort update will be provided for pricing.
• Incumbent Contract: The incumbent contract number is N0018921C0006.

Several sections of the solicitation and its attachments have been or will be updated based on these clarifications, including the PWS, period of performance dates, and the inclusion of Juneteenth. The proposal submission deadline has been extended.

Form / Attachment / Pricing Sheet

This document, titled "Technical Exhibit 1 - Representative Customer List," serves as an attachment to a SAM.gov opportunity record. It lists various customers and indicates their presence at RSO Norfolk and/or RSO Oceana.

The document is a table with three columns: "Customers," "RSO Norfolk," and "RSO Oceana." Each row lists a specific customer or unit. An 'X' in the "RSO Norfolk" or "RSO Oceana" column signifies that the customer is located at or associated with that RSO. The list includes numerous naval aviation units, training commands, and support activities.

This list is relevant to bidders as it identifies potential end-users or stakeholders for the opportunity. Understanding which customers are associated with which RSO locations can help bidders tailor their proposals, understand the geographic scope of potential support, and identify key points of contact or operational areas.

Form / Attachment / Pricing Sheet

This document appears to be a detailed list of packing materials with estimated quantities required for RSO Norfolk and RSO Oceana for Fiscal Years 2024 and 2025. It serves as a potential pricing sheet or a requirements forecast for vendors to understand the anticipated needs for various packing supplies.

• Lists specific packing materials such as bags, boxes, tape, bubble wrap, and lumber.
• Specifies the unit of issue for each material (e.g., PK, CS, EA, RL, BG, CL).
• Provides estimated quantities for FY24 and FY25 for two locations: RSO Norfolk and RSO Oceana.

This document is highly relevant for bidders as it outlines the types and estimated quantities of packing materials that may be procured. Vendors can use this information to:

• Assess their capability to supply these materials.
• Prepare preliminary pricing or quotes.
• Understand the potential scope and scale of future requirements related to packing supplies.

Form / Attachment / Pricing Sheet

This document, "RSO Norfolk Historic Workload.xlsx", provides historical workload data for the RSO Norfolk facility across various operational categories from FY21 to FY25. It details monthly averages for receiving, processing, storage/issue, DRMO (Defense Reutilization and Marketing Office) activities, packing/crating, SASS (Supply and Services Support) operations, local pick-up/delivery, and shipping.

• Receiving/Processing: Includes data on the number of trucks, pieces, and various line items processed.
• Storage/Issue: Details line items stowed, BMD'S, Jasu returns, RFI'S Back to Stock, and different categories of issues made (e.g., IPG 1, 2, 3).
• DRMO: Tracks disposal issues, line items packed for movement to DRMO, and total pulls/issues.
• Packing/Crating: Covers crates/skids built and repaired, classified line items packed, certified line items, and line items packed/crated for stock or shipment.
• SASS: Includes data on pack-up kits and line items issued/received, stock checks, and loan issues.
• Shipping: Details documents and line items shipped via various carriers (CBL, FedEx, DHL, UPS) and regional transportation office faxes.
• Miscellaneous: Includes frustrated receipts.

This historical data is crucial for bidders to understand the scale and nature of operations at RSO Norfolk. It provides a quantitative basis for estimating resource needs, staffing levels, and potential challenges associated with fulfilling future requirements related to this workload. Bidders should analyze these trends to inform their proposals regarding operational capacity and efficiency.

Questions & Answers / Clarifications

This document provides responses to vendor questions and clarifications regarding the solicitation.

• Tailgate Reference: The PWS has been updated to remove a tailgate reference.

• Pilferable Materials: The DD 1907 requirement for pilferable materials has been removed.

• Period of Performance Dates: Errors in the period of performance dates for the 12-month and 6-month options have been identified and will be corrected. The 12-month option will be corrected to 1 September 2026 - 31 August 2027, plus option years and six months. The 6-month option dates will be corrected to 01 Sep to 29 Feb.

• Workload Information: TE-15 and TE-19, showing projected workload information, were already submitted to Contracting on 26 September 2025.

• Proposal Submission Extension: The proposal submission deadline has been extended to 23 March 2026, as requested.

• Technical Exhibits: New/updated Technical Exhibits (TEs) have been sent to contracting.

• Federal Holidays: Juneteenth has been added to the list of Federal Holidays, amending section 1.6.2.

• The PWS has been updated.

• Pilferable materials requirement removed.

• Period of performance dates corrected.

• Proposal submission deadline extended.

• Section 1.6.2 amended to include Juneteenth.

Other / Unclassified

This document provides a comprehensive list of definitions and acronyms used within the context of the associated Performance Work Statement (PWS). It serves as a glossary to ensure clear understanding of specialized terminology related to logistics, supply chain management, government property, and contract performance.

For potential bidders, this document is crucial for understanding the precise meaning of terms and acronyms used throughout the PWS and related documents. Familiarity with these definitions is essential for accurately interpreting requirements, deliverables, and performance standards, thereby enabling a more precise and compliant proposal. Key terms cover areas such as:

• Material Handling and Storage: Definitions for various types of storage, packaging, and material handling equipment.
• Government Property: Clarification of terms like Government-Furnished Facilities (GFF), Government-Furnished Equipment (GFE), and Government-Furnished Material (GFM).
• Contract Performance: Definitions related to quality assurance, discrepancies, reporting, and contract administration.
• Logistics and Supply Chain: Terms related to inventory management, requisitions, shipments, and disposition of materials.

Understanding these definitions will help bidders assess their capability to meet the contract's specific operational and logistical demands.

Form / Attachment / Pricing Sheet

This document, "Technical Exhibit 15 Oceana.xlsx", provides historical and projected workload data for Receiving/Processing and Material Movement operations at RSO Oceana. It is intended to inform bidders about the expected volume and nature of work related to this opportunity.

Historical Workload (FY21-FY25):

• Receiving/Processing: Includes monthly averages for trucks received, pieces received, various line item types processed (NORS/AWP, DTO, Stock, Mis-Directed), and total line items processed.
• Issues Made: Details monthly averages for different IPG (Issue Package Group) issues and referrals, total issues made, and line items stowed.
• Material Movements: Covers MMD (RFI), PUK, MTIS, Bin-to-Bin movements, total material movements, material checks, shelf life items, and crate/skid operations (built, repaired).
• Shipping & DRMO: Includes classified line items packed/crated, HAZMAT certifications, total line items packed/crated, and stock/customer packed items for DRMO movement.
• Shipments: Details FedEx and UPS shipments and total heavyweight and small parcel weights.

Projected Workload (FY27-FY31):

• Similar metrics as historical data, projecting future monthly averages for receiving, processing, issues, movements, shipping, DRMO, and shipment weights.

This exhibit provides crucial quantitative data for bidders to understand the scale and scope of operations. It allows for estimation of resources, staffing, and equipment required to meet current and future demands, aiding in proposal development and pricing strategies.

Amendment / Modification

This amendment modifies the original solicitation (N0018926RL0020001) with the following key changes:

• Proposal Due Date Extension: The proposal due date has been extended to March 23, 2025, at 11:00 AM.

• Performance Work Statement (PWS) Correction: The PWS has been corrected.

• Addition of Questions & Answers: Questions and answers have been added to the solicitation documents.

• Correction of Performance Dates: Dates related to the period of performance have been corrected.

• The "Response Due Date" information has been updated.

• The Performance Work Statement (PWS) has been revised.

• The "Questions & Answers" section has been added.

• The "Period of Performance" dates for multiple CLINs (0003, 0005, 0009, 0011, 0012) have been modified.

The proposal submission deadline has been extended to March 23, 2025, at 11:00 AM. Bidders should review the corrected PWS and the added Q&A for any impacts on their proposals. The revised performance dates for various CLINs should also be noted.

Other / Unclassified

This document, "RSO Norfolk projected Workload.xlsx", is an Excel file containing projected workload data for RSO Norfolk across several fiscal years (FY27-FY31). It details projected monthly averages for various logistical and operational tasks, including:

• Receiving/Processing: Number of trucks, pieces, and various types of line items processed (NMCS/PMCS/AWP, Other DTO, Stock, MTIS).
• Storage/Issue: Number of line items stowed, various types of issues made (Custody, Bearer, IPG 1-3), and referrals made.
• DRMO (Defense Reutilization and Marketing Office): Disposal issues, line items packed for movement to DRMO.
• Packing/Crating: Number of crates built and repaired, classified line items packed, line items certified, and line items packed/crated for various purposes.
• SASS (Supply and Services Support): Pack-up kits and line items issued/received, stock checks, and location changes.
• Ship Material: Documents and line items processed via CBL, Fed-Ex, DHL, and UPS.
• Miscellaneous: Frustrated receipts.

This data provides potential bidders with projected operational volumes and workload metrics for the RSO Norfolk facility over a five-year period. This information is crucial for understanding the scale of operations, resource requirements, and potential contract demands related to logistics, warehousing, and material handling services. Bidders can use these projections to estimate staffing, equipment, and infrastructure needs, and to assess their capacity to meet future demands.

Statement of Work (SOW) / Performance Work Statement (PWS)

This document outlines the Quality Assurance Surveillance Plan (QASP) and Matrix, a Government-developed tool to ensure systematic quality assurance methods are used in the administration of Performance Based Service Contracts (PBSCs). The goal is to ensure contractors perform according to contract metrics and that the Government receives the quality of services specified.

• The QASP provides Government surveillance oversight of the Contractor's quality control efforts to ensure timely, effective delivery of services as specified in the contract.

• It is not part of the contract and does not duplicate the Contractor's Quality Control Plan.

• The QASP is intended to support the Contractor's efforts in developing its plan for maintaining quality levels.

• The QASP Matrix details specific performance requirements, performance standards, surveillance methods, frequency, and acceptable quality levels (AQLs).

• Examples include receiving and stowing material, processing discrepant material, issuing and shipping material, postal operations, and CTIP compliance.

• Acceptable Quality Levels (AQLs) are generally set at 98% or 100% compliance.

• Procedures for when AQL is not achieved are outlined, often referencing FAR clauses and potentially leading to Contract Discrepancy Reports (CDRs).

• Not explicitly detailed in this document, but it pertains to the administration of PBSCs.

• Government Responsibilities: Contracting Officer (CO), Contracting Officer's Representative (COR), and Technical Point of Contact (TPOC) are responsible for implementing the QASP.

• Contractor Responsibilities: The contractor is responsible for management and quality control actions to meet contract quality standards.

• Documentation: The COR will maintain a Quality Assurance Surveillance file containing appointment letters, contract copies, QASP revisions, names of administration team, receiving reports, complaints, and meeting memoranda.

• Analysis: The COR will analyze contractor performance monthly to determine surveillance levels and initiate corrective actions.

• Incentives/Disincentives: Annual Contractor Performance Reports (CPARS) will be made. Failure to achieve satisfactory performance may result in contract termination, loss of future contracts, or non-exercise of options. Contract Discrepancy Reports (CDRs) may be issued for items not meeting acceptable levels.

Other / Unclassified

This document is a U.S. Department of Labor Wage Determination (No. 2015-4341, Revision No. 32) for the Service Contract Act. It lists prevailing wage rates and fringe benefits for various occupations in North Carolina and Virginia. The document specifies rates for administrative support, automotive service, health occupations, information technology, and many other categories.

This wage determination is crucial for any bidder on a Service Contract Act-covered opportunity within the specified geographic areas. It establishes the minimum hourly wage rates and fringe benefits that must be paid to employees performing work under such a contract. Bidders must use this information to accurately calculate labor costs and ensure compliance with federal regulations when preparing their proposals. The document also outlines specific requirements for health and welfare benefits, vacation, and holidays, as well as notes on Executive Orders related to paid sick leave and minimum wage. It also details the process for requesting additional classifications and wage rates if an occupation is not listed.

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for warehousing supply functions to support customers of the Navy Regional Supply Office (RSO) Norfolk and RSO Oceana.

• Provides comprehensive warehousing support services including:

  • Supplemental Aviation Spares Function (SASS)
  • Receiving, storing, and issuing of material
  • Care For Material In Stock (COMIS)
  • Re-warehousing, delivery, pick-up, crating, and packing
  • Physically handling, loading, and unloading of Government-owned and ordered material

• Specific site tasks are detailed in Section 5.

• Requires the Contractor to provide personnel, management, supervision, equipment, tools, supplies, materials, and transportation.

• Work will be performed at RSO Norfolk and RSO Oceana locations.

• Electronic scanning of supply-related documents for potential review using FACET at RSO Oceana; manual filing is also required.

• Warehouse Operations: Receiving, storing, issuing, packing/crating, excessing, disposing, preserving, and maintaining material in storage (COMIS).

• Material Delivery Operations: Managing local delivery services, staging, sorting, dispatching, preparing manifests, and coordinating shipments (organic or commercial) in accordance with Naval Aviation Maintenance Program (NAMP) and Uniform Material Movement and Issue Priority System (UMMIIPS).

• Customer Service Support: Resolving customer problems and complaints related to issuing, delivery, and shipment of materials.

• Inventory Support: Processing discrepant materials, assisting with physical inventory, and recommending process improvements.

• Program Management Support: Includes Aviation Support Detachment (ASD) material support, reporting, and performance measurement.

• Performance will be monitored and surveyed by Government quality assurance evaluators (QAEs) according to the QASP.

• Procedures for met or unmet performance standards include commendations, favorable reviews, and documentation on CPARS.

• Services are required at RSO Norfolk (Building SP-86) and RSO Oceana (Building 720).

• Operating hours are detailed in Section 1.6.1, with specific time standards for RSO Oceana and Norfolk based on 24 hours per day, 365 days per year.

• Personnel: Qualified personnel are required, with specific requirements for Site Managers (minimum five years supervisory experience). Employees must be physically qualified and possess necessary certifications, licenses, and security clearances (detailed in TE-2).

• Key Personnel: Two Site Managers are required, one at each location.

• Essential/ALFA Personnel: Required for warehouse supply functions during suspended operations (inclement weather, natural disasters, heightened security).

• Training: Government will provide initial skills training for N-ERP and Express Small Package entry; Contractor is responsible for other required training and certifications.

• Security: Personnel handling classified material must possess commensurate security clearances.

• Contingency Operations: Contractor must prepare strike contingency plans and comply with procedures for inclement weather, natural disasters, and heightened security operations.

• Policies: Compliance with smoking/drug policies and vehicle/equipment operation regulations is mandatory.

Solicitation / RFP / RFQ

This solicitation (N0018926RL002) is for Warehouse and Storage Support services for the Navy Regional Supply Office (RSO) Norfolk, Virginia, and RSO Oceana, Virginia Beach, Virginia. The government intends to award a Firm Fixed Price (FFP) contract.

The Performance Work Statement (PWS) outlines comprehensive warehousing operations support services, including:

• Receiving, storing, re-warehousing, issuing, delivery, pick up, crating, packing, and physically handling of Government-owned stock material.

• Care For Material In Stock (COMIS) and maintenance of supply management information systems.

• Material Delivery Operations, including managing local delivery services, staging, sorting, dispatching, and coordinating shipments.

• Customer Service Support for resolving issues related to material issuance and delivery.

• Inventory Support, including processing discrepant materials and assisting with physical inventories.

• Program Management Support, including Aviation Support Detachment (ASD) material support and performance metric reporting.

• Specific tasks include packaging and preserving material, processing excess material, and managing shelf life and defective materials.

• The contractor must provide qualified personnel, including two Site Managers, who meet specific training, certification, and security clearance requirements.

• Operations will occur at RSO Norfolk (Building SP-86) and RSO Oceana (Buildings 720, 722, & outside storage lot 731).

• The contract type is Firm Fixed Price (FFP).

• The period of performance includes a base year and option periods, with line items ranging from 12 months to 6 months.

• The solicitation issue date is February 11, 2026.

• Offer Due Date: March 5, 2026, 11:00 AM Eastern Time.

• Proposals must be submitted in Microsoft Office Word, Excel, or Adobe file format.

• Page limitations apply to proposal submissions.

• Key submission requirements include:

  • Facility Security Clearance (Secret) verification.
  • Completed solicitation documents, including pricing information.
  • Representations, Certifications, and Other Statements of Offerors (FAR 52.212-3 Alternate I).
  • Compliance with specific FAR and DFARS clauses related to cybersecurity, telecommunications, and supply chain security.

• Evaluation Factors:

  • Factor I: Facility Security Clearance (Acceptable/Unacceptable).
  • Factor II: Price (evaluated based on total FFP for base year and option periods).

• The acquisition is UNRESTRICTED.

• NAICS Code: 493110 (Warehousing and Storage).

• Size Standard: Not specified, but likely related to the NAICS code.

• Questions regarding the solicitation requirements are due by February 19, 2026, 10:00 AM Eastern Time.

• Offerors are responsible for ensuring their proposals comply with all detailed instructions to avoid being deemed unacceptable.