Washers/Dryers Maintenance and Repair Services

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide preventative maintenance, inspection, and repair services for washers and dryers located on Travis Air Force Base (TAFB).

• Provide all equipment, tools, supplies, materials, parts, transportation, personnel, labor, supervision, and management for preventative maintenance and routine repairs on government-owned washers, dryers, lint traps, and dryer vents in all dormitory buildings.

• Provide new connection hoses and fittings for water supply, drains, gas, and ventilation.

• Develop and implement a repair-sequencing plan to ensure no equipment is broken for more than 3 days.

• Perform quarterly preventive maintenance for each unit, adhering to manufacturer specifications or PWS/OEM/industry standards.

• Inspect units for proper operation, clean lint traps and vents, check electrical connections, inspect hoses/belts/bearings/seals/gaskets, verify water inlet/drainage, test temperature controls/timers, and ensure units are level.

• Respond to service repair calls within three (3) duty days unless an agreed date is set.

• Repair equipment to working condition, informing the COR if parts are needed and providing projected downtime.

• Notify Dorm Management in writing if a washer is damaged beyond economical repair.

• Ensure areas are clean after repairs and return machines to operating positions.

• 100% of equipment shall be inspected and serviced in accordance with manufacturer guidelines.

• No safety deficiencies (e.g., lint buildup, faulty wiring) left uncorrected.

• Scheduled maintenance to be performed quarterly.

• Response to service calls within three (3) duty days unless an agreed date is set.

• Service reports to be received within five (5) duty days of completion.

• Services to be performed at Travis Air Force Base (TAFB).

• Normal duty hours are 0700 to 1600, Mondays through Fridays, excluding federal holidays. Weekend/holiday work requires coordination.

• Contractor personnel must present a neat, professional appearance and be easily recognizable.

• Contractor personnel must comply with Travis AFB security measures, including background checks and identification badges.

• Pre-enrollment for DBIDS background checks is required.

• Comply with Antiterrorism program requirements and report suspicious activities.

• Operate vehicles in compliance with base traffic regulations; DUI charges will result in driving privilege revocation.

• Comply with all safety and health requirements (OSHA standards).

• Replace unsafe machines within ten (10) duty days.

• Adhere to Environmental and Hazardous Material/Waste (HM/W) requirements, including training and spill notification.

• Turn in found items to the dormitory manager.

• Contact dormitory manager for access to dormitory areas; no elevators or forklifts in dorms.

• Maintain open, professional, and respectful communication.