Anchorage-Ted Stevens International Airport

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for Custodial and Related Services for the Transportation Security Administration (TSA) Leased Space at Ted Stevens International Airport in Anchorage, AK. The primary goal is to maintain the condition and cleanliness of the facility in accordance with specified standards.

The Contractor will provide custodial and related services. This includes, but is not limited to:

• Interior Services: Cleaning and sanitizing various area types such as restrooms, concession/cafeteria/breakrooms, computer rooms, courtrooms/jury rooms, and offices/cubicles.

• Specific Tasks: Includes hard floor maintenance (daily/weekly), vacuuming, dusting, trash and receptacle management, and dispenser servicing.

• Exterior Services: Marked as RESERVED.

• Supplemental Services: Includes Solid Waste Management, Integrated Pest Management, Grounds Maintenance, and Window Washing (annually for exterior, as per ANSI/IWCA I-14.1 for interior).

• Cleaning schedules must be submitted and approved.

• Staffing plans must detail how requirements will be met, including qualifications and recruitment.

• Cleaning plans must address chemical use, spill minimization, and personnel training.

• Quality Control Plans (QCP) are required to ensure service quality and identify deficiencies.

• Service calls must be responded to within specified timeframes (5 minutes for emergencies during work hours, 1 hour after hours).

• Performance will be monitored via a Quality Assurance Surveillance Plan (QASP), including inspections, tenant interviews, and service call documentation.

• Acceptable Quality Levels (AQLs) are defined for periodic cleaning adherence, staffing, service calls, and deliverable submission.

• Location: Ted Stevens International Airport, 4600 Postmark Drive, Anchorage, AK 99502.

• Basic Requirement (Base Year): September 1, 2026 – August 31, 2026

• Option Year I: September 1, 2027 – August 31, 2028

• Option to Extend Services: September 1, 2028 – February 28, 2029

• Contractor must comply with all Federal, State, and local laws, regulations, and codes.

• Safety, Health, and Accessibility requirements (OSHA, 29 C.F.R. § 1910) must be followed.

• An Exposure Control Plan (ECP) is required to protect staff from biological/infectious materials.

• A Contractor Pandemic Plan is required.

• A Hazard Communication Plan and Safety Data Sheets (SDS) for all products must be provided.

• Security requirements include fitness determinations and Personal Identity Verification (PIV) procedures.

• Contractor employees must adhere to standards of conduct and wear uniforms.

• Key control procedures must be followed.

• Employees require specific training, including Asbestos Awareness.

• The Contractor is responsible for protection and damage to Government property.

• Compliance with Section 889 of the John S. McCain National Defense Authorization Act is required.

• Recording of employee presence via sign-in/sign-out is mandatory.

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for Custodial and Related Services for the Transportation Security Administration (TSA) at Ted Stevens International Airport in Anchorage, AK. The objective is to maintain the cleanliness and condition of the facility.

• Interior Services: Includes cleaning of various area types (restrooms, breakrooms, offices, conference rooms, etc.) and specific tasks such as hard floor maintenance, vacuuming, dusting, trash removal, and surface cleaning.

• Exterior Services: Marked as RESERVED.

• Supplemental Services: Includes Solid Waste Management, Integrated Pest Management, Grounds Maintenance, and Snow and Ice Removal, all marked as RESERVED.

• Window Washing: Biannual cleaning of interior and exterior glass, sashes, and woodwork.

• Above Standard Services: Additional services beyond the standard scope, including interior window washing and high cleaning, which require separate pricing in the proposal.

• Services must maintain the condition and cleanliness of the facility in accordance with the PWS standards.

• The Quality Assurance Surveillance Plan (QASP) will be used to monitor performance.

• Acceptable Quality Levels (AQLs) are defined for periodic cleaning schedule adherence (≥95%), staffing plan status (100% compliance), service call adherence (≥95% for routine, 100% for emergency), and contractor deliverable adherence (100%).

• Location: TSA – Ted Stevens International Airport, Anchorage, AK

• Period of Performance: Base Year: May 1, 2026 – April 30, 2027. Includes four Option Years and an option to extend services on a monthly basis.

• Staffing Plan: Detailed description of staffing, qualifications, recruitment, and subcontracting.

• Cleaning Plan: Procedures, products, and equipment for minimizing hazardous exposure.

• Quality Control Plan (QCP): System for determining and correcting service deficiencies.

• Communication Approach: Clear and effective communication with GSA.

• Contractor Responsibilities: Includes standards of conduct, training, uniforms, key control, personnel qualifications, protection and damage, safety, health, accessibility, exposure control, pandemic plan, hazard communication, safety data sheets, strike contingency plan, and occupant emergency plan training.

• Security Requirements: Fitness determinations, access control, and identification procedures.

• Controlled Unclassified Information (CUI): Safeguarding and dissemination protocols.