J065--New Zimmer Biomet Rosa Robot Svc Contract Base Plus Four
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), Network Contracting Office (NCO) 20, is soliciting quotes for annual maintenance, repair, and software support services for a Zimmer Biomet ROSA Brain Surgical Robot at the Portland VA Medical Center, OR. This is a Combined Synopsis/Solicitation (RFQ) under full and open competition. Quotes are due March 27, 2026, at 14:00 PDT.
Scope of Work
The requirement is for a full-service maintenance contract to ensure the Zimmer Biomet Rosa Brain Surgical Robot (serial number B520083) is operational and meets manufacturer specifications. Services include:
- Annual Service Plan: Four (4) preventative maintenance visits per year.
- Corrective Maintenance: Break/fix hardware and software repair and troubleshooting, including all parts, labor, and travel costs. All parts must be certified new from Zimmer Biomet.
- Software Support: Regular software and maintenance updates, installed by Zimmer-trained engineers.
- Training: Unlimited hospital staff, super user, and on-site surgeon training by Zimmer-trained clinical applications specialists.
- Clinical Support: On-site support for twelve (12) surgical procedures by Zimmer-trained clinical applications experts.
- Technical Support: Unlimited telephone technical support (M-F, 5:00 am - 4:00 pm PST) with virtual response within 24 hours and onsite response within 3 business days.
- Reporting: Hardcopy or emailed service report after each procedure.
Contract & Timeline
- Type: Combined Synopsis/Solicitation (RFQ) for Commercial Services.
- NAICS: 811210 - Electronic and Precision Equipment Repair and Maintenance ($34.0 Million size standard).
- FSC/PSC: J065 - Maintenance, Repair, and Rebuilding of Equipment Medical, Dental, and Veterinary Equipment and Supplies.
- Period of Performance: A base period from award date to February 28, 2027, plus four (4) one-year option periods, extending through February 28, 2031.
- Set-Aside: Full and Open Competition.
- Quote Due: March 27, 2026, at 14:00 PDT.
- Published: March 20, 2026.
Evaluation
Quotes will be evaluated using a comparative evaluation process based on Technical, Past Performance, and Price to determine the best benefit to the Government. The Government reserves the right to select a quotation that provides benefits exceeding minimum requirements. Offerors must be an OEM, authorized dealer, distributor, or reseller, verified by an authorization letter.
Submission Requirements
Quotes must be emailed to Krystal.Weeks@va.gov by the deadline. Submissions must include:
- Authorized distributor letter (if not the OEM).
- Documentation demonstrating the ability to meet technical requirements.
- Pricing for all base and option periods.
- A statement of agreement with solicitation terms and conditions, or a list of exceptions with rationale.
- Offerors must complete annual representations and certifications via SAM.gov.
Additional Notes
Service engineers must be OEM-trained and certified by Zimmer Biomet. The VAAR 852.212-71 clause prohibits gray market and counterfeit items, requiring new OEM items only.