Media and Social Media Analysis Support Tool Service

Solicitation / RFP / RFQ

This document is a solicitation (FA701426R0020) for "Media and Social Media Analysis Tool" services. The government is procuring these services to support the SAF/PA mission.

• The contractor shall provide Social Media Monitoring and Management Tool services.

• Services are to be provided in accordance with the statement of work.

• Product Service Code: DG10.

• Contract Type: Firm Fixed Price.

• Period of Performance:

  • Base Period: 09 Apr 2026 to 08 Apr 2027 (12 Months)
  • Option Period 1: 09 Apr 2027 to 08 Apr 2028 (12 Months)
  • Option Period 2: 09 Apr 2028 to 08 Apr 2029 (12 Months)
  • Option Period 3: 09 Apr 2029 to 08 Apr 2030 (12 Months)
  • Option Period 4: 09 Apr 2030 to 08 Apr 2031 (12 Months)

• The total duration of the contract, including options, shall not exceed 66 months.

• Solicitation Issue Date: 20 Mar 2026

• Offer Due Date: 06 Apr 2026, 12:00 PM

• Evaluation factors will include technical and past performance, combined, and price. The relative importance of these factors will be stated by the Contracting Officer.

• This acquisition is 100% set aside for Small Business.

• NAICS Code: 516210, with a Size Standard of USD 47,000,000.00.

• The solicitation incorporates FAR clauses 52.212-1, 52.212-3, and 52.212-5 by reference.

• Payment requests and receiving reports are to be submitted electronically via Wide Area WorkFlow (WAWF).

Form / Attachment / Pricing Sheet

This document is a Past Performance Questionnaire designed to gather feedback from organizations that have had direct experience with a contractor. This information is crucial for the Secretary of the Air Force Office of Public Affairs (SAF/PA) in their competitive selection process for the Social Media Monitoring and Management Tool program. The questionnaire helps verify offerors' past performance and their ability to execute the proposed effort.

• Section 1: Contract Identification: Details about the contract being reviewed, including contractor information, contract number, type, program title, description, period of performance, dollar value, and description of work performed.
• Section 2: Customer or Agency Identification: Information about the customer or agency for whom the work was performed.
• Section 3: Respondent Identification: Details about the individual completing the questionnaire and their relationship to the contract.
• Section 4: Performance Information: A rating scale (Exceptional, Very Good, Satisfactory, Marginal, Unsatisfactory, N/A) and specific questions to assess the contractor's performance in areas such as management, personnel, quality control, problem-solving, schedule adherence, responsiveness to changes, and overall performance. It also includes questions about cure/show cause notices and willingness to re-award.

Potential bidders should be aware that their past performance will be evaluated. This questionnaire is the tool used to collect that feedback. Bidders should ensure that their past performance references are aware of this requirement and are prepared to provide detailed and accurate responses. The deadline for submitting completed questionnaires is April 7, 2025, 12:00 PM EST. Responses should be emailed to stacy.rutherford.ctr@us.af.mil and david.warner.27@us.af.mil.

Solicitation / RFP / RFQ

This document is a solicitation (FA701426R0020) for Social Media Monitoring and Management Tool services. The government is procuring these services to support its needs.

• The contractor shall provide Social Media Monitoring and Management Tool services in accordance with the statement of work.

• Pricing Arrangement: Firm Fixed Price.

• The solicitation includes options to extend the term of the contract and services.

• Period of Performance:

  • Base Year: 09 Apr 2026 - 08 Apr 2027
  • Option Period 1: 09 Apr 2027 - 08 Apr 2028
  • Option Period 2: 09 Apr 2028 - 08 Apr 2029
  • Option Period 3: 09 Apr 2029 - 08 Apr 2030
  • Option Period 4: 09 Apr 2030 - 08 Apr 2031

• Offer Due Date: 06 Apr 2026, 12:00 PM.

• Evaluation factors will include technical and past performance, in addition to price.

• This acquisition is set aside 100% for Small Business.

• NAICS Code: 516210

• Size Standard: USD 47,000,000.00

• The solicitation incorporates FAR clauses 52.212-1, 52.212-3, and 52.212-4 by reference.

• Payment will be made by electronic funds transfer (EFT) via Wide Area WorkFlow (WAWF).

Form / Attachment / Pricing Sheet

This document is a pricing worksheet intended for bidders to detail their proposed costs for the opportunity. It outlines the structure for CLINs (Contract Line Item Numbers) and associated pricing across different performance periods.

• CLIN Structure: The worksheet includes sections for a Base Year (CLIN 0001) and four Option Years (CLIN 1001 through 4001), plus a 6-month extension.
• Pricing Summary: Provides a high-level overview of total prices per CLIN and for the total evaluated price (TEP), including an option for a 6-month extension.
• Detailed CLIN Breakdown: For each CLIN (Base Year and Option Years), bidders are expected to provide:
  • Labor Rates
  • Number of Full-Time Equivalents (FTEs)
  • Hours (HRS)
  • Total Estimated Cost for each period.
• Labor and CLIN Totals: Aggregates costs for labor categories and totals for each CLIN.
• FTE Hours: A section to track total FTE hours.

Bidders must use this worksheet to calculate and submit their proposed pricing. All fields related to labor rates, FTEs, hours, and estimated costs for each CLIN and the 6-month extension must be accurately completed. The Total Evaluated Price (TEP) will be derived from the figures provided in this worksheet, impacting the overall evaluation of the proposal.

Form / Attachment / Pricing Sheet

This document is a "Questions Matrix" for the FA701426R0020 - Media and Social Media Analysis Support Tool opportunity. It is intended to capture questions from potential bidders regarding the solicitation and provide the Government's official answers.

The matrix is structured with columns for:

• Question Number
• Question Text
• Document Reference (e.g., specific solicitation section or paragraph)
• Paragraph Number
• Government Answer

Currently, the provided sheet contains only the header row and numerous blank rows, indicating that no questions have been submitted or answered yet.

This document serves as a template for the official Q&A process. Bidders should monitor this document (or related updates) for answers to their questions about the solicitation. The absence of content suggests that either the Q&A period has not yet begun, or no questions have been formally posed and answered through this specific mechanism at the time of this extraction.

Solicitation / RFP / RFQ

This document provides instructions to offerors (ITO) for a competitive 100% Small Business award for a Media and Social Media Analysis Tool. The acquisition will result in a Firm Fixed Price (FFP) award with a 12-month base period, four one-year options, and a six-month option to extend services.

• Proposals must include all requested data and information and comply with the Statement of Work (SOW).

• Proposals should be clear, concise, and provide sufficient detail for evaluation, substantiating claims with rationale on how requirements will be met.

• Offerors must assume the Government has no prior knowledge and base evaluation on the proposal content.

• Elaborate brochures or documentation are not desired.

• Contract Type: Firm Fixed Price (FFP)

• Period of Performance: 12-month base period, four 1-year options, and a 6-month option to extend services.

• Anticipated Period of Performance:

  • Base Period: April 16, 2026 - April 15, 2027
  • Option Year 1: April 16, 2027 - April 15, 2028
  • Option Year 2: April 16, 2028 - April 15, 2029
  • Option Year 3: April 16, 2029 - April 15, 2030
  • Option Year 4: April 16, 2030 - April 15, 2031
  • 6 Month Extension: April 16, 2031 - October 15, 2031

• Questions Deadline: April 1, 2026, 12:00 pm Eastern Time (via email only).

• Proposal Submission Deadline: April 7, 2026, 12:00 pm Eastern Time (via email only).

• Proposal Format: Three volumes: Volume I – Technical/Mission Capability, Volume II – Past Performance, Volume III – Price.

• Evaluation Factors:

  1. Factor I: Technical Approach (Acceptable/Unacceptable)
  2. Factor II: Past Performance (Satisfactory or Substantial required for award)
  3. Factor III: Price (Evaluated for completeness, balance, and reasonableness)

• Award Basis: Competitive 100% Small Business award, Performance Price Tradeoff (PPT) source selection. Tradeoffs will be made between Past Performance and Price for technically acceptable offers. Past performance is more important than price.

• Interchanges: The Government intends to award based on initial proposals but reserves the right to conduct interchanges.

• This is a competitive 100% Small Business award.

• Offerors must be registered in the System for Award Management (SAM) prior to award.

• Oral presentations will not be permitted.

• Offerors agree to hold prices firm for 180 calendar days from the proposal receipt date.

• Information considered privileged or confidential under FOIA must be marked accordingly.

• Electronic copies of proposals must be in MS Word, Excel, PowerPoint 2016 or higher, or searchable PDF format. Pricing information is only to be included in Volume III.