WBAMC Washer Disinfector Maintenance

Solicitation / RFP / RFQ

This is a Request for Quote (RFQ) for full-service maintenance and troubleshooting for Steris Washer/Disinfector units. The contract will be for non-personal services, requiring the contractor to furnish all parts, labor, equipment, materials, travel, and transportation for scheduled and unscheduled maintenance.

• Full-service maintenance and troubleshooting for six (6) Steris washer/decontamination units.

• Repairs to be completed within three (3) working days of telephonic notification.

• Telephonic response required within four (4) hours during normal duty hours, and within six (6) hours after normal duty hours/weekends/holidays.

• Replacement of worn and/or defective parts to restore equipment to 100% operational condition.

• Use of Original Equipment Manufacturer (OEM) repair parts and OEM-recommended modifications.

• Development and maintenance of a Quality Control Plan (QCP).

• Submission of Service Contract Reports (SCR) via www.sam.gov.

• Contract Type: Firm Fixed Price.

• Period of Performance: Item 0001 is from 01 May 2026 to 30 Apr 2027. Option Line Item 1001 is from 01 May 2027 to 30 Apr 2028.

• Estimated Value: Not explicitly stated, but the solicitation number is W81K0026QA102.

• Offers must be submitted via email by the due date and time specified in Block 8 of the SF1449.

• No telephonic questions or offers will be accepted.

• Pricing must be submitted for all CLIN and SubCLIN Lines for base and the option period, rounded to two decimal places.

• Prices must be held firm for ninety (90) days from the date of submission.

• Award will be made on an all or none basis.

• Evaluation will be based on price, with a determination that the price is fair and reasonable.

• Offerors must be registered in the System for Award Management (SAM) database prior to award.

• This acquisition is unrestricted.

• North American Industry Classification Standard (NAICS): 811210, Size Standard: $19 million.

• The solicitation incorporates FAR clauses by reference and full text, including deviations.

• Key personnel include a Primary POC (COR) and an Alternate POC.

• Place of Performance: WBAMC, 18511 Highlander Medics Way, Fort Bliss, TX 79918.

Performance Work Statement (PWS)

To provide full-service maintenance support and troubleshooting for Steris washers, ensuring their safe and effective operation for critical sterile processing operations.

• Provide all parts, labor, equipment, materials, travel, and transportation for scheduled and unscheduled maintenance of Steris washers (AMSCO 5052 and AMSCO 7052HP models).

• Perform non-personal services, meaning contractor personnel are not supervised or controlled like government employees.

• Furnish and install only Original Equipment Manufacturer (OEM) repair parts and OEM-recommended substitutions or modifications.

• Ensure all equipment is repaired to meet manufacturer specifications.

• Technicians must be certified or qualified as OEM technicians, with proof required.

• Repair Turnaround Time: All repairs must be completed, and the unit fully operational within three (3) working days of telephonic notification of a malfunction.

• Response Time: Telephonic response required within four (4) hours during normal duty hours and within six (6) hours after normal duty hours/weekends/holidays.

• Quality Control Plan (QCP): Contractor must develop and submit a QCP within ten (10) days of award, detailing how services will meet contract requirements and how staff qualifications will be maintained.

• Service Contract Reporting: Contractor must report labor hours via www.sam.gov annually.

• Place of Performance: William Beaumont Army Medical Center (WBAMC), Fort Bliss, TX 79918.

• Contractor Support Hours: Monday through Friday, 07:30 A.M. to 04:30 P.M., MT, excluding US holidays and government-directed facility closures.

• Security: Contractor personnel require Anti-terrorism (AT) Level I Training and may require personnel security clearances as determined by the COR. Installation access procedures must be followed.

• Training: AT Level I, OPSEC Level 1, iWATCH, TARP, and PII training are required for contractor employees.

• Key Personnel: A Program/Contract Manager (PM/CM) and an Alternate PM/CM are required.

• Data Rights: The government has unlimited rights to all documents and materials produced under this contract.

• Other Direct Costs (ODC): Contractor bears shipping costs for replacement parts, calibration, and emergency repairs.

Performance Work Statement (PWS)

To provide full-service maintenance support and troubleshooting for Steris washers, ensuring their safe and effective operation for cleaning and sterilizing medical instruments.

• Provide non-personal services for scheduled and unscheduled maintenance of Steris washers.

• Furnish all necessary parts (OEM only), labor, equipment, materials, travel, and transportation.

• Repair all listed Steris washer models (AMSCO 5052, AMSCO 7052HP) to meet manufacturer specifications.

• Ensure technicians are certified or qualified as OEM technicians.

• Repair Turnaround Time: Units must be fully operational within three (3) working days of telephonic notification of a malfunction.

• Response Time: Telephonic response required within four (4) hours during normal duty hours and six (6) hours after normal duty hours/weekends/holidays.

• Parts: Only Original Equipment Manufacturer (OEM) repair parts and OEM-recommended substitutions are permitted.

• Quality Control: Contractor must develop and maintain a Quality Control Plan (QCP) submitted within ten (10) days of award.

• Reporting: Submit Service Contract Reports (SCR) via www.sam.gov annually by October 31st.

• Place of Performance: William Beaumont Army Medical Center (WBAMC), Fort Bliss, TX 79918.

• Contractor Support Hours: Monday-Friday, 07:30 A.M. - 04:30 P.M., MT, excluding US holidays.

• Security: Contractor personnel require Anti-terrorism (AT) Level I Training and may require personnel security clearances as determined by the COR. Installation access procedures must be followed.

• Training: Mandatory training includes AT Level I, OPSEC Level 1, iWATCH, TARP, and PII identification/safeguarding.

• Key Personnel: A Program/Contract Manager (PM/CM) and an Alternate PM/CM are required.

• Data Rights: Government has unlimited rights to all documents and materials produced under the contract.