T006--Whole Healthcare Channel System Brand Name or Equal to the C.A.R.E. Channel
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), specifically the VA Puget Sound Healthcare System, is soliciting proposals for a Whole Healthcare Channel System Brand Name or Equal to the C.A.R.E. Channel. This is a Combined Synopsis/Solicitation for a Firm-Fixed-Price purchase order. The system aims to enhance patient experience and promote healing at its Seattle and American Lake campuses. This opportunity is a Total Small Business Set-Aside. Offers are due by May 14, 2026, at 1:00 PM Mountain Time.
Scope of Work
The VA seeks to procure and install a therapeutic video and music channel system, brand name or equal to the C.A.R.E. Channel, for its Seattle and American Lake facilities. The system will provide a single video input signal to existing MATV systems (300 CATV drops at Seattle, 100 at American Lake) by modulating content to existing cable TV drops; no new TV hardware is required. Key deliverables include:
- Two four-channel media broadcasters integrated into the existing campus television distribution system.
- C.A.R.E. Channel programming service.
- Semi-annual mailing of new media devices for installation by VA personnel.
- Annual content licensing and equipment rental for a total of five years.
- On-site installation and phone support at both campuses.
- Specific equipment includes HEART Media Broadcaster C100-BYP, Integrated MPEG2 digital player, C.A.R.E. On Hold Licensing, Annual Content Updates, and an Uninterruptable Power Supply. On-site staff is not required; technical inquiries will be handled by existing FMS HTM support contacting the vendor. No company currently provides this specific service at VA Puget Sound.
Contract & Timeline
- Contract Type: Firm-Fixed-Price purchase order.
- Period of Performance: One base year (June 15, 2026 – June 14, 2027) plus four option years, totaling five years.
- Set-Aside: Total Small Business Set-Aside (SBA).
- NAICS Code: 512110 (Film/Video Tape Production Services) with a $40 Million size standard.
- Product Service Code: T006.
- Offers Due: May 14, 2026, at 1:00 PM Mountain Time.
- Questions Due: May 6, 2026, at 1:00 PM Mountain Time.
- Submission Method: Email offers and questions to Jennifer Robles (jennifer.robles1@va.gov).
Evaluation
Award will be made to the offer most advantageous to the Government, based on evaluation factors including Price, Technical or Quality, and Past Performance. Offers must meet minimum requirements and will be evaluated comparatively.
Additional Notes
This solicitation supports the VHA Whole Health System Directive 1445. Amendments have clarified requirements, including details on hardware integration and support. The contracting office is NCO 20 Network Contracting Office.