T006--Whole Healthcare Channel System Brand Name or Equal to the C.A.R.E. Channel

Amendment / Modification

This amendment (0002) to Solicitation 36C26026Q0617 provides answers to additional questions from potential bidders.

• The document contains a series of questions and answers relevant to the solicitation.

• The amendment clarifies requirements and provides specific details that may impact proposal preparation and pricing.

• Hardware: The solicitation is for adding a Single Video input signal to existing MATV systems at Seattle and American Lake campuses. Contractors do not need to provide new TV hardware; they will modulate content to existing cable TV drops.

• Patient Rooms: Seattle Campus has 300 existing CATV drops, and American Lake Campus has 100 existing CATV drops.

• Channel Delivery: The existing MATV system uses a Modulated Video distribution system with Direct TV Satellite service. Veterans can also access web-based programming via their own devices.

• On-site Support: On-site staff is not required. Technical inquiries will be handled by existing FMS HTM support staff contacting the vendor.

• Existing Provider: No company is currently providing this specific service at VA Puget Sound that would be replaced.

Solicitation / RFP / RFQ

This solicitation is for the Whole Healthcare Channel System Brand Name or Equal to the C.A.R.E. Channel. The specific details of the procurement are contained within the attached document "S02 36C26026Q0617 0002.docx".

Details regarding specific requirements and deliverables are not provided in this summary section and are expected to be found in the attached document.

Not specified in the provided text.

• Response Date/Time/Zone: 05-14-2026 1PM MOUNTAIN TIME, DENVER, USA

• Archive: 15 days after the response date.

• Set-Aside: SBA (Small Business Administration)

• Solicitation Number: 36C26026Q0617

• NAICS Code: 512110

• Product Service Code: T006

• Contracting Office: NCO 20 Network Contracting Office, Vancouver, WA 98661

• Point of Contact: Jennifer Robles (jennifer.robles1@va.gov)

• Place of Performance: VA Puget Sound Healthcare System (specific addresses in WA state to be found in the solicitation document).

• Additional Information: See attached document: S02 36C26026Q0617 0002.docx

Amendment / Modification

This amendment addresses a question received regarding the Seattle and Tacoma campuses' CATV headend infrastructure.

• The amendment provides clarification in response to a vendor question.

• No changes to proposal deadlines or submission requirements are indicated.

Solicitation / RFP / RFQ

This solicitation is for the Whole Healthcare Channel System Brand Name or Equal to the C.A.R.E. Channel. The specific details of the procurement are contained within the attached document "S02 36C26026Q0617 0001.docx".

Details regarding the specific requirements, tasks, products, or services are not provided in this synopsis and are expected to be found in the attached document.

Not specified in this synopsis.

• Response Date/Time/Zone: 05-14-2026 1:00 PM Mountain Time, Denver, USA.

• Archive: 15 days after the response date.

• Set-Aside: SBA (Small Business Administration).

• Solicitation Number: 36C26026Q0617

• Product/Service Code: T006

• NAICS Code: 512110

• Contracting Office Address: NCO 20 Network Contracting Office, 1601 E. Fourth Plain Blvd, Bldg.17, Suite B428, Vancouver WA 98661.

• Place of Performance: Department of Veterans Affairs, VA Puget Sound Healthcare System, WA state (specific addresses in solicitation).

• Point of Contact: Jennifer Robles, Contracting Officer, jennifer.robles1@va.gov.

• Additional Information: Refer to the attached document "S02 36C26026Q0617 0001.docx" for complete details.

Solicitation / RFP / RFQ

This is a combined synopsis/solicitation for commercial products and services for the Whole Healthcare Channel System Brand Name or Equal to the C.A.R.E. Channel. The Department of Veterans Affairs (VA) Puget Sound Healthcare System is seeking to procure this system for their Tacoma, WA and Seattle, WA locations.

• Procurement of the Whole Healthcare Channel System Brand Name or Equal to the C.A.R.E. Channel.

• Service locations include Tacoma, WA and Seattle, WA (specific addresses in Section D.1 of solicitation).

• Contract Type: Firm-fixed price purchase order anticipated.

• Period of Performance: Base year (06/15/2026 – 06/14/2027) plus four option years.

  • Option Year One: 06/15/2027 – 06/14/2028
  • Option Year Two: 06/15/2028 – 06/14/2029
  • Option Year Three: 06/15/2029 – 06/14/2030
  • Option Year Four: 06/15/2030 – 06/14/2031

• Submission Method: Offers must be emailed to Jennifer Robles (jennifer.robles1@va.gov).

• Response Date: No later than 05/14/2026 at 1:00 PM Mountain Time.

• Questions Deadline: No later than 05/06/2026 at 1:00 PM Mountain Time, submitted via email to Jennifer Robles.

• Evaluation: Award will be made to the response most advantageous to the Government, based on evaluation factors in Section E of the RFQ.

• No late quotations will be accepted.

• Set-Aside: This solicitation is set aside for small businesses.

• NAICS Code: 512110 (with a small business size standard of $40 Million).

• This announcement constitutes the only solicitation.

• Provisions and clauses are incorporated by reference and can be accessed at www.acquisition.gov.

• All questions will be answered via a consolidated response through a solicitation amendment.

Solicitation / RFP / RFQ

This solicitation is for the "Whole Healthcare Channel System Brand Name or Equal to the C.A.R.E. Channel System" for the VA Puget Sound Health Care System (VAPSHCS) in Seattle and American Lake, Washington. The C.A.R.E. Channel provides nature video and instrumental music for therapeutic purposes, aiming to enhance patient experience, reduce noise, manage pain, and promote healing. This acquisition supports VHA Whole Health System Directive 1445 and is part of the Veteran's Benefit Package.

• Procurement of 2-four channel media broadcasters to be integrated into the existing campus television distribution system.

• Provision of the C.A.R.E. Channel programming service.

• Semi-annual mailing of new media devices for installation by VA personnel.

• Annual content licensing and equipment rental for a total of 5 years.

• On-site installation and phone support for the C.A.R.E. Channel at both the Seattle and American Lake campuses.

• Specific equipment includes HEART Media Broadcaster C100-BYP, Integrated MPEG2 digital player, C.A.R.E. On Hold Licensing, Annual Content Updates, Uninterruptable Power Supply, and professional installation.

• Contract Type: Firm-Fixed-Price.

• Period of Performance: Base Year (06/15/2026 - 06/14/2027) with four Option Years.

• Estimated Value: Not explicitly stated, but NAICS code 512110 with a $40 Million size standard.

• Offer Due Date: 05/14/2026, 1 PM MDT.

• Questions Due By: 05/06/2026, 1 PM Mountain.

• Submission Method: Email questions and offers to jennifer.robles1@va.gov.

• Evaluation Factors: Price, Technical or Quality, and Past Performance.

• Offers must meet minimum requirements and are evaluated comparatively.

• This acquisition is a Small Business Set-Aside.

• NAICS Code: 512110.

• Size Standard: $40 Million.

• The solicitation includes numerous FAR and VAAR clauses and provisions covering contract terms, conditions, evaluation, and representations and certifications.

• Wage determinations for Pierce County and King County, Washington are included.