Base Alarm Services - Los Angeles Air Force Base

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for the maintenance and repair of Base Alarm, Access Control, and Network Surveillance Systems for Los Angeles Air Force Base (LAAFB) and Fort MacArthur, including Pacific Crest and Pacific Heights.

• Basic Services: Provide a minimum of two employees for preventive maintenance and repair of all Base Alarm and CCTV systems. This includes testing, adjusting, and repairing malfunctioning devices, components, and associated equipment. Services cover LAAFB, Fort MacArthur, Pacific Crest, and Pacific Heights.
• Spare Parts Availability: Contractor is responsible for obtaining and maintaining an on-site stock of off-shelf spare parts, procured using GSA pricing when applicable. A list of required spare parts is detailed in the document.
• Testing and Evaluation: Conduct field component testing and evaluation of all Base Alarms, Access Control, and Surveillance systems, making necessary adjustments and repairs to ensure full operational status. This includes software upgrades and training for facility personnel.
• Scheduled Maintenance: Perform work and quarterly testing in accordance with AFI 31-101 and other relevant directives. Maintenance includes daily checks, RAID monitor reviews, automated database backups, and monthly/quarterly tasks.
• Service Calls: Ensure well-trained employees are available year-round for immediate response to alarm system and surveillance system malfunctions or failures. On-site response is required within four hours for special access areas.
• Reporting: Provide monthly status reports to the Contracting Officer and COR, detailing work performed, equipment replaced, time expended, and subject matter.
• Training: Provide Surveillance and Alarm Monitor training courses to 61 Security Forces individuals, including SCIF training.

Services are to be performed at Los Angeles Air Force Base and Fort MacArthur, including base housing Pacific Crest and Pacific Heights.

• Personnel: Minimum of two employees required. Employees must possess a Secret facility clearance. Specific training and certifications are required for various systems (MDI, Genetec, etc.).
• Government Furnished Property/Services: Includes facilities, equipment, materials, and services as detailed in Appendix B.
• Security: Compliance with base defense plans, security instructions, and access control requirements is mandatory. This includes background checks, facility clearances, and adherence to security manuals.
• Safety: Compliance with OSHA standards and all Federal, state, and local safety laws is required. A Safety Plan for Operational Contracting must be provided.
• Quality Control: Contractor must submit a Quality Control Plan (QCP) detailing inspection systems, methods for defect identification and prevention, and record-keeping procedures.

Questions & Answers / Clarifications

This document provides answers to vendor questions regarding Solicitation ID #: FA2816Q0002 for Base Alarm Services.

• Service Model: The requirement anticipates a full-time, on-site technician with as-needed service calls, as detailed in the PWS.
• System Identification: The primary alarm system is MDI Enterprise 5000 (AECS and IDS), Genetec for surveillance, and BCD for video archiving.
• Period of Performance: Refer to SF 1449 in the solicitation.
• Security Clearances: A Secret clearance is mandatory for contractor personnel, as stated in section 4.1.9.
• CLIN Structure: CLIN X001 series is Fixed Price (FFP) and should be all-inclusive for labor, profit, and after-hours calls, including SCIF PWS and parts/materials up to the Not-to-Exceed limit.
• Software Licenses: The contractor is responsible for ensuring they have all necessary agreements with manufacturers (MDI, Genetec) for proprietary software support.
• Backup Verification: Contractor shall perform monthly verification of automated backups (not exceeding five minutes) and correct any failures. A database copy must be stored on a Government-provided removable drive.
• Government-Furnished Equipment: A laptop/desktop, printer, Windows base software, and a landline will be provided.
• Response Times: A four-hour onsite response is required for service calls. Completion times for repairs are not specified beyond being completed by the last working day of the month. Preventative maintenance is scheduled by the contractor.
• Parts Availability: Contractor employees are responsible for ensuring the availability of sufficient spare parts on-site, funded up to the government-set Not-to-Exceed limit. Pricing for CLIN X002 (parts) should not be provided.
• Equipment Quantities: Quantities shown in the appendix are for pricing assumptions.

These answers clarify requirements related to staffing, security, system components, pricing structure, and performance expectations, which bidders should consider when preparing their proposals.

Solicitation / RFP / RFQ

This document is a solicitation for Base Alarm Support Services for the Los Angeles Air Force Base. The services include providing on-site support, transportation, supplies, and equipment.

• Provision of Base Alarm System Services.

• Contractor shall provide all transportation, supplies, personnel for on-site support, and equipment as specified in the Performance Work Statement (PWS).

• Includes equipment and parts for required work not covered by the PWS. Pricing for these parts will be verified by the COR and contracting office.

• The contract is for commercial products and commercial services.

• Product Service Code: J063 and 6350.

• Pricing Arrangement: Firm Fixed Price.

• The solicitation number is FA281626Q00020003.

• The solicitation issue date is March 11, 2026.

• The offer due date is June 1, 2026, at 12:00 PM.

• The North American Industry Classification Standard (NAICS) code is 561621 with a size standard of $25,000,000.00.

• The contract period of performance includes a base period and multiple option periods, extending through February 2031.

• Offers must be submitted by the exact time specified in the solicitation.

• Offers must include solicitation number, offeror information, UEI, EFT indicator, information to evaluate factors, responses to provisions requiring completion, and a statement of agreement with terms.

• For CLINs in the X002 series, the dollar value must be $0. Only CLIN X001 series will be evaluated for pricing.

• Evaluation will be based on Technical Capability (40%), Past Performance (40%), and Price (20%).

• Technical Capability is evaluated on Credentials & Certifications (Acceptable/Unacceptable) and Technical Approach (scored percentage).

• Past Performance requires submission of up to three relevant government contracts completed within the last five years.

• Price is evaluated for reasonableness and completeness.

• This is a Best Value Tradeoff procurement.

• The acquisition is set aside 100% for Small Business.

• The document includes numerous FAR and DFARS clauses, including those related to payment, contract administration, security, representations, and certifications.

• Attachment 04 is the Base Alarm PWS (Version 14 May 2026 - Redacted).

• Attachments 02 and 03 are Questions and Answers Sets 1 and 2.

• Attachment 05 is Backup Documentation to the Solicitation.

Solicitation / RFP / RFQ

This document is a solicitation (FA281626Q00020002) for Base Alarm System Services for Los Angeles Air Force Base. The solicitation details the requirements, contract terms, and submission instructions for potential offerors.

• Provision of Base Alarm System Services, including transportation, supplies, personnel, and equipment for on-site support.

• Services are further detailed in Attachment 1 - Performance Work Statement (PWS).

• Includes requirements for equipment and parts purchased for work not covered in the PWS, with specific CLINs for materials only.

• Product Service Code: J063 for services and 6350 for equipment/parts.

• Pricing Arrangement: Firm Fixed Price.

• The contract includes an initial period and multiple option periods.

• Option periods extend the term of the contract and services.

• The total duration of the contract, including options, shall not exceed 57 months.

• Offer Due Date: March 26, 2026, 12:00 PM Local Time.

• Evaluation Factors:

  • Factor 1: Technical Capability (Acceptable/Unacceptable based on certifications and PWS requirements).
  • Factor 2: Past Performance (Evaluated on Substantial, Satisfactory, Limited, No, or Neutral Confidence).
  • Factor 3: Price (Evaluated for reasonableness and completeness).

• Technical Capability and Past Performance are considered more important than Price.

• The government may select a higher-rated Past Performance quotation over a lower-priced one if it offers better value.

• Offers must conform to the solicitation requirements.

• This acquisition is set aside 100% for Small Business.

• NAICS Code: 561621 (Security Systems Services (except Locksmiths))

• Size Standard: $25,000,000.00

• The solicitation incorporates FAR clauses by reference, including those related to commercial products and services, payment instructions (WAWF), and special contract requirements.

• DFARS clauses are also incorporated, including those related to safeguarding covered defense information and prohibitions on certain telecommunications equipment and services.

• Attachments include the Base Alarm PWS and sets of Questions and Answers.

Amendment / Modification

This amendment modifies the solicitation FA281626Q0002.

• The Performance Work Statement (PWS) attachment has been updated to include section 4.8, "Additional Info."

• The due date for offers has been extended to April 02, 2026, at 12:00 PM PST.

• PWS attachment (updated)

• Proposal submission deadline (extended)

• The deadline for submitting proposals has been extended to April 02, 2026, at 12:00 PM PST.

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for the maintenance and repair of Base Alarm, Access Control, and Network Surveillance Systems for Los Angeles Air Force Base (LAAFB) and Fort MacArthur, including Pacific Crest and Pacific Heights.

• Furnish at least two employees, equipment, labor, tools, materials, supervision, and transportation for maintenance and repair of all Base Alarm and CCTV systems.

• Support includes facilities and buildings at Fort MacArthur, Pacific Crest, and Pacific Heights.

• Services include preventive maintenance, repair of malfunctioning devices, and small installations or relocation of alarm and surveillance equipment.

• Specific systems covered include alarm systems, surveillance components, Network Video Recorders (NVRs), Network Switches, surveillance video servers, various types of cameras (PTZ, stationary, 360-degree, LPR), Uninterrupted Power Supplies (UPS), monitors, infrareds, door contacts, proximity readers, alarm panels, and associated components.

• Testing of the base alarm system's failover function is required quarterly.

• The contractor must provide training to LAAFB and SCIF personnel on the alarm and surveillance systems.

• Submit Monthly Status Reports by the last working day of each month.

• Conduct two eight-hour training sessions per year for Security Forces personnel on software capabilities and system functions.

• All maintenance performed on devices must be logged.

• Daily checks of the camera system to ensure functionality and cleanliness.

• Automated backups of databases must be confirmed quarterly.

• Service calls for facilities under AFI 31-101 and special instructions for SCIFs require immediate response, with personnel onsite within four hours of receiving the call.

• The PWS covers LAAFB, Fort MacArthur, Pacific Crest, and Pacific Heights.

• Normal hours of operation are 0700-1600, Monday through Friday, excluding federal holidays.

• Contractor employees must comply with base security plans, including Base Defense Plan (BDP) and obtain necessary security clearances (Secret).

• Employees must have appropriate training and certifications (e.g., SAFEnet, Genetec).

• Compliance with Hazardous Material (HAZMAT) regulations is required.

• The contractor must provide a Safety Plan for Operational Contracting.

• Government-furnished property and services are detailed in Appendix B.

Solicitation

This document is a solicitation for Base Alarm System Services for Los Angeles Air Force Base. It outlines the requirements for providing alarm system services, including transportation, supplies, personnel, and equipment.

• Provision of Base Alarm System Services.

• Contractor shall provide all transportation, supplies, personnel for on-site support, and equipment.

• Equipment and parts purchased for required work, not covered in the PWS, will be ordered against a specific CLIN and verified by the COR.

• This CLIN is for materials only; labor hours, profit, and overhead are included in CLIN X001 pricing.

• The solicitation number is FA281626Q00020001.

• The solicitation issue date is March 11, 2026.

• The offer due date is March 26, 2026, at 12:00 PM.

• The North American Industry Classification Standard (NAICS) code is 561621, with a size standard of $25,000,000.00.

• The contract includes an initial period and multiple option periods.

• Offers must be submitted by the due date specified.

• Evaluation will be based on Technical Capability (Acceptable/Unacceptable), Past Performance, and Price.

• Technical Capability requires meeting all certifications outlined in the PWS.

• Past Performance will be evaluated on a scale from Substantial Confidence to No Confidence.

• Price will be evaluated for completeness and reasonableness.

• Technical Capability and Past Performance combined are more important than Price.

• The acquisition is set aside 100% for Small Business.

• The solicitation references Attachment 1 - Performance Work Statement (PWS).

• FAR clauses 52.212-1, 52.212-3, and 52.212-4 are incorporated by reference and attached.

Questions & Answers / Clarifications

This document contains a series of questions and answers related to the solicitation for an opportunity on SAM.gov. It aims to clarify ambiguities and provide further details to potential bidders.

• Contract Type: Time-and-materials (T&M) clauses will be removed from the solicitation. Service CLINs (X001 series) are Firm-Fixed-Price (FFP) and intended to be all-inclusive of labor, profit, and indirect costs. Materials CLINs (X002 series) are Not-to-Exceed (NTE).
• Materials Pricing: For materials under the NTE CLIN, pricing will be verified by the Contracting Officer (CO) and Contracting Officer's Representative (COR) to ensure fairness and reasonableness. Allowable costs include freight, taxes, expedite fees, import duties, and hazmat surcharges with proper documentation.
• Period of Performance (PoP): The base period is 9 months (April 19, 2026–January 18, 2027). The reason for the short base period is an internal decision.
• Option Exercise: The government will use standard 30-day advance notice for option exercise, with a 60-day preliminary notice.
• Evaluation Factors: Technical Capability, Past Performance, and Price will be the evaluation factors, listed in descending order of importance. Technical factors combined are significantly more important than price.
• Locations: The four main performance locations are LAAFB, Fort MacArthur, Pacific Crest, and Pacific Heights.
• Cybersecurity: Reference the PWS for instructions on handling alarm/CCTV data and cyber incident reporting.
• Drones: Drones are prohibited for pole/camera inspections.
• Government Furnished Property (GFP): All costs associated with repair and/or replacement of GFP are the government's responsibility.
• Backup Cadence: Backups are required quarterly to ensure they are working properly. The contractor will ensure automated backups are executed quarterly.

Several inconsistencies between the solicitation and PWS have been identified and will be addressed via amendment, including contract type conflicts (removal of T&M clauses) and backup cadences. Offerors should await these amendments for accurate pricing. The HUBZone Price Evaluation Preference clause will be deleted.

Questions & Answers / Clarifications

This document provides answers to vendor questions regarding Solicitation ID #: FA2816Q0002 for Base Alarm Services.

• Service Model: The requirement anticipates a full-time on-site technician with as-needed service calls, not solely an on-call model.
• System Identification: The primary alarm system is MDI enterprise 5000 (AECS and IDS), the access control platform is Genetec, and the CCTV/NVR system uses BCD video archivers and directories.
• Security Clearances: A Secret security clearance is mandatory for contractor personnel.
• Contract Line Item Numbers (CLINs): CLIN X001 series is Fixed-Price (FFP) and should be all-inclusive for direct/indirect labor, profit, and after-hours calls. CLIN X002 series is referenced for parts/materials.
• Equipment & Parts: Contractors are responsible for ensuring replacement parts meet government standards. A stock of parts should be on hand as identified in the PWS. The government provides funding for parts.
• Staffing: A minimum of two employees is required per the PWS. This is a minimum threshold, and the government does not anticipate a larger onsite staffing level.
• Response Times: A four-hour onsite response is required for service calls. There are no specific performance metrics for repair completion times; work is considered complete when finished. Preventive maintenance (PM) is scheduled by contractor employees and must be completed by the last working day of the month.
• Government Furnished Equipment: The Base will provide a laptop/desktop PC, a base printer, Windows-based software, and a landline for official use.
• Site Maps/Layouts: Detailed site maps or floor plans will not be provided due to security vulnerabilities. Alarm and camera quantities, along with the number of buildings, are specified in the PWS.

These clarifications provide specific details on system components, staffing, security requirements, and pricing structures, which bidders must incorporate into their proposals. The period of performance should be referred to in SF 1449.

Solicitation / RFP / RFQ

This document is a solicitation (FA281626Q0002) for Base Alarm Services for the Los Angeles Air Force Base. The solicitation details the requirements, contract terms, and submission instructions for potential offerors.

• Provision of base alarm system services, including transportation, supplies, personnel, and equipment.

• Procurement of equipment and parts as needed, verified by the Contracting Officer's Representative (COR).

• Services are specified in Attachment 1 - Performance Work Statement (PWS).

• The solicitation is for Base Alarm Services for Fiscal Year 2026.

• The contract includes an initial period and multiple option periods.

• Pricing arrangement is Firm Fixed Price.

• The North American Industry Classification Standard (NAICS) code is 561621, with a size standard of $25,000,000.00.

• Offer Due Date: March 26, 2026, at 12:00 PM.

• The solicitation incorporates FAR clauses 52.212-1, 52.212-4, 52.212-3, and 52.212-5 by reference.

• Evaluation factors will include Technical, Past Performance, and Price.

• Payment will be made via Wide Area WorkFlow (WAWF).

• This acquisition is set aside 100% for Small Business.

• The document includes extensive FAR and DFARS clauses, contract administration data, and detailed delivery/performance information across multiple pages.

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for the maintenance and repair of Base Alarm, Access Control, and Network Surveillance Systems at Los Angeles Air Force Base (LAAFB) and Fort MacArthur, including Pacific Crest and Pacific Heights.

• Furnish at least two employees, equipment, labor, tools, materials, supervision, and transportation for maintenance and repair of all Base Alarm and CCTV systems.

• Support includes various facilities and buildings at Fort MacArthur and LAAFB, such as armories, clinics, BX facilities, command posts, and administrative buildings.

• Services include preventive maintenance, repair, small installations, and relocation of alarm and surveillance equipment.

• Specific components to be maintained include alarm systems, surveillance components, Network Video Recorders (NVRs), Network Switches, surveillance cameras (PTZ, stationary, 360-degree, LPR), UPS, monitors, door contacts, proximity readers, and alarm panels.

• The contractor will also be responsible for testing the fail-over function of the base alarm system MDI server quarterly.

• Spare parts availability is critical, and the contractor must maintain an up-to-date inventory of required spare parts.

• Maintenance and testing will be conducted in accordance with specific AFI, ICD, and AFM requirements.

• Service calls require immediate response to ensure alarm systems are fully operational.

• For Special Access Areas (SCIFs), service personnel must be onsite within four hours of receiving a service call.

• Monthly status reports are required.

• Two eight-hour training sessions per year for Security Forces personnel on software capabilities and system functions.

• Los Angeles Air Force Base (LAAFB) and Fort MacArthur, including Pacific Crest and Pacific Heights.

• Work to be performed during normal working hours (0700-1600), Monday through Friday, with exceptions for alarm testing which may occur after hours or on weekends.

• Contractor employees must possess appropriate security clearances (Secret).

• Compliance with Hazardous Material (HAZMAT) regulations.

• Adherence to OSHA standards and provision of a Safety Plan.

• Employees must present a clean, neat, and professional appearance and wear a Los Angeles AF badge.

• Training on MDI functions and software capabilities for SCIF personnel.

• Contractor must provide approved software support and corrections for defects and anomalies.