U.S. Army Contracting Command – Detroit Arsenal (ACC-DTA) Strategic Services Branch Commercial Solutions Opening (CSO)

Solicitation / RFP / RFQ

This Area of Interest (Aol) seeks innovative Information Technology (IT) services solutions to enhance agency-wide IT and desktop support for the Center for Army Analysis (CAA). The services will cover both internally managed classified Closed Restricted Network (CRN) and externally managed classified and unclassified network environments. Offerors are expected to demonstrate organizational capacity and a proven record of delivering effective IT support services.

• Comprehensive, integrated end-to-end IT service capabilities including:

  • Network and switch operations
  • Systems administration, integration, and testing
  • Hardware and software configuration management
  • Infrastructure management and network administration
  • End-user support, service desk functions, and user training
  • Hardware and software fielding
  • Quality control and performance monitoring
  • Support for installs, moves, adds, and changes (IMACs)
  • Information and network security services
  • Support for Commercial Off-the-Shelf (COTS), Government Off-the-Shelf (GOTS), and locally developed software and databases
  • Implementation of Department of War (DoW), Army, and CAA-mandated IT requirements
  • Documentation of standard operating procedures and processes

• Offerors must possess the following certifications at the time of proposal submission: ISO 9000, ISO 20000, ISO 27000, and CMMI Level 3.

• A Top Secret (TS) Facility clearance is required.

• Key personnel require specific certifications and experience, including Senior Windows System Administrator, Senior VM ware/Linux System Engineer, Risk Management Framework SME (Cloud), Database Administrator, and Senior A/V Video Teleconferencing Support Engineer.

• Security clearance requirements include Secret for general support, with Top Secret Special Compartmented Information (TS SCI) clearance with SAP level read-ons required for SCIF and SAP areas.

• The contract will have a one (1) twelve-month base year with four (4) twelve-month option years.

• Offerors should provide a non-binding Rough Order of Magnitude (ROM) for budgetary planning purposes.

• Written solutions must be submitted via e-mail by 5:00 P.M (EST) on 10 April 2026.

• The subject line must state: "INFORMATION TECHNOLOGY SERVICES for Aol 003 Center for Army Analysis".

• Solutions received after the deadline will not be evaluated.

• The Aol Open Period closes at 5:00 P.M (EST) on 10 April 2026.

• Any selected company/companies will be required to be registered in the System for Award Management (SAM.gov).

• This Aol is issued utilizing the ACC-DTA Commercial Solutions Opening W912CH-25-S-C001.

• ACC-DTA is not obligated to issue a request for proposal or make an award.

• Points of Contact for questions are provided: Ms. Shaunda Jones (CSO Aol POC), Ms. Sarah Kane (Contract Specialist), and Ms. Elida Kellezi (Contracting Officer).

Solicitation / RFP / RFQ

This document is an Area of Interest (Aol) issued under the ACC-DTA Commercial Solutions Opening (CSO) W912CH-25-S-C001, Amendment 01. The National Museum United States Army (NMUSA) is seeking innovative, non-personal service solutions for custodial, disinfection, and artifact cleaning services. The goal is to provide a clean, safe, and positive experience for visitors and staff while ensuring the safety of artifacts.

• Comprehensive custodial, disinfection, and artifact cleaning services for public areas and exhibit galleries (Floors 1-12) of the NMUSA.

• Services to be provided 24 hours a day, seven days a week.

• Cleaning of frequently touched public area surfaces and high traffic common areas every two hours.

• Restoration of approximately 31,000 sq. ft. of stone terrazzo and 5,600 sq. ft. of wood flooring annually, following industry standards.

• Development of a wood flooring and terrazzo preventive maintenance plan.

• Cleaning and disinfection of artifacts and galleries.

• Floor sweeping, mopping, and carpet vacuuming.

• Carpet and rug shampooing.

• Disposal of sharps medical waste.

• High and low dusting and cleaning.

• Trash pickup and removal of animal waste.

• Recycling collection program.

• Interior door and glass cleaning, and exterior entryway cleaning.

• Emergency response custodial services.

• Cleaning/disinfection of wheelchairs and MAMAVA Lactation Pod.

• General laborer support.

• Offerors must demonstrate cleaning protocols align with industry standards and museum best practices (e.g., American Alliance of Museums).

• This is a CSO Aol, not a guaranteed RFP or award. Awards are subject to funding and negotiations.

• The government reserves the right to modify requirements.

• Offerors are requested to provide a non-binding Rough Order of Magnitude (ROM) for budgetary planning purposes.

• Submission is a written solution brief via e-mail.

• Deadline: 2:00 P.M. (EDT) on 16 March 2026.

• Subject Line: CUSTODIAL AND ARTIFACT CLEANING SERVICES for Aol 002 National Museum United States Army.

• Solutions received after the deadline will be discarded and not evaluated.

• The Aol closes at 2:00 P.M. (EDT) on 16 March 2026.

• Offerors must be registered in the System for Award Management (SAM.gov).

• The authority for this CSO Aol is derived from Section 803 of the National Defense Authorization Act for FY2022 and Class Deviation 2022-00007.

• The NMUSA is located at 1775 Liberty Avenue, Fort Belvoir, VA, 22060.

• Points of Contact for questions are provided (Scott A. Davis, Rory G. Thelen, Elida Kellezi).

Solicitation / RFP / RFQ

This Area of Interest (Aol) is issued by the Army Contracting Command- Detroit Arsenal (ACC-DTA) on behalf of the U.S. Army Center of Military History (CMH). It seeks innovative, Commercial Off-The-Shelf (COTS) Museum Collection Management Solutions to replace the legacy U.S. Army Museum Information System (USAMIS). The goal is to manage over 500,000 heritage assets across 122 collections and ensure compliance as an Accountable Property System of Record (APSR).

• Comprehensive capabilities for artifact cataloging, accessions/deaccessions, inventory management, object movement/location tracking (including loans and exhibits), conservation/preservation, and digital/archival/exhibit material management.

• Robust tools for reporting, analytics, and system administration.

• System must be cloud-hosted in a Government Furnished Infrastructure (GFI) cARMY cloud environment.

• Must achieve FedRAMP Moderate authorization and a full Army Authority to Operate (ATO).

• Integration with Enterprise Army Management System-Army (EAMS-A) for user authentication and role-based access control at go-live.

• Support extensibility for data exchange with other Army enterprise systems, prioritizing API-based exchange (RESTful APIs).

• Complete mapping and migration of legacy USAMIS data (estimated 2-5TB).

• Port and preserve legacy archival information.

• The proposed solution must be fully operational no later than July 30, 2027.

• Offerors must demonstrate proven experience deploying enterprise-scale museum collection systems in secure federal cloud environments.

• A non-binding Rough Order of Magnitude (ROM) for the total estimated cost (contract award through first full year of sustainment) and a description of the software licensing/support model are required for budgetary planning.

• Written solutions must be submitted via email by 5:00 P.M. (EST) on February 26, 2026.

• Subject line must state: "INNOVATIVE SOLUTION for Aol 001 COTS Museum Collection Management System".

• Solutions received after the deadline will be discarded and not evaluated.

• Offerors must demonstrate that their system is currently used by a significant number of professionally managed museums recognized by national organizations such as the American Alliance of Museums (AAM).

• Selected companies must be registered in the System for Award Management (SAM.gov).

• This Aol closes at 5:00 P.M. (EST) on February 26, 2026.

• Points of contact for questions and the Contracting Officer are provided.

Amendment / Modification

This amendment (01) to Solicitation Number W912CH-25-S-C001 modifies the original solicitation as follows:

• Section 1.2, Background: Revised to reflect three specialized teams instead of four, with "Services Team B" removed from the list.
• Section 5, Contact Information: Updated to include Ms. Courtney Serra and Ms. Elida Kellezi as additional points of contact.

• Section 1.2, Background
• Section 5, Contact Information

This amendment does not appear to alter submission deadlines or proposal requirements. Bidders should ensure they are referencing the most current version of the solicitation, including this amendment, for any future submissions or inquiries. The updated contact information should be used for any questions.

Solicitation / RFP / RFQ

This document is a "Commercial Solutions Opening" (CSO) solicitation from the U.S. Army Contracting Command – Detroit Arsenal (ACC-DTA), Strategic Services Branch. The CSO is a competitive, streamlined process authorized by DFARS Subpart 212.70 to acquire innovative commercial items, technologies, or services. It aims to provide rapid access to solutions that fulfill requirements, close capability gaps, or offer technological advances for various Army organizations.

This CSO is a general solicitation for innovative commercial products, technologies, and services, or adaptations of existing ones, to meet U.S. Army needs. Specific requirements will be defined in "Areas of Interest" (Aols) posted separately via amendment. Examples of potential areas include IT modernization, cybersecurity, artifact restoration, base operations, and facility support.

Contracts awarded under this CSO will be fixed-price, including fixed-price incentive fee, and will primarily utilize FAR Part 12 Commercial Item Procedures. The period of performance for any solution brief or CSP is generally no greater than 12 months, unless otherwise specified in the Aol.

The CSO process may involve up to three phases:

• Phase 1: Solution Brief: Companies submit a brief (max 5 pages or 15 slides) outlining their proposed solution, technology concept, and rough order of magnitude price. Evaluation is based on responsiveness, technical merit, and funding availability.
• Phase 2: Presentation/Pitch (if applicable): Companies with meritorious solution briefs may be invited to present their solution, including ROM price and IP details.
• Phase 3: Commercial Solution Proposal (CSP): Companies selected from Phase 1 or 2 may be invited to submit a full proposal (Technical and Price volumes).

Evaluation of proposals will be based on merit and risk elements, performance schedule, and price fairness and reasonableness.

Both traditional and non-traditional defense contractors are eligible. Specific set-aside requirements are not mentioned in this general solicitation but may be detailed in individual Aols.

This CSO is continuously open until June 30, 2030, with the possibility of extension. Areas of Interest (Aols) will be posted separately on SAM.gov. Companies are encouraged to check SAM.gov frequently for new Aol postings. Submissions must be electronic. The Government will not pay for proposal development costs. Companies must be registered in SAM.gov and have a Unique Entity ID (UEI) to receive an award.

• The Government reserves the right to amend the CSO, forgo phases, and select "all, some, or none" of the proposed solutions.
• Contact POC: Ms. Kelsey Greenwell (kelsey.d.greenwell.civ@army.mil).
• All submissions must be unclassified.

Solicitation / RFP / RFQ

This document is a Commercial Solutions Opening (CSO) solicitation from the U.S. Army Contracting Command – Detroit Arsenal (ACC-DTA), Strategic Services Branch. The CSO is a competitive procedure authorized by DFARS Subpart 212.70 to acquire innovative commercial items, technologies, or services. It aims to provide rapid access to solutions that fulfill requirements, close capability gaps, and offer potential technological advances for various Army organizations.

This CSO is designed to solicit solution briefs, presentations/pitches, and/or proposals for innovative commercial products, technologies, and services, or adaptations of existing ones. Areas of Interest (Aols) will be published separately via amendment. Potential areas include IT modernization, cybersecurity, artifact restoration, base operations, and facility support.

Contracts awarded under this CSO will be fixed-price, including fixed-price incentive fee. The CSO is continuously open until June 30, 2030, with the possibility of extension. The period of performance for any solution brief or CSP is generally no greater than 12 months, unless specified otherwise in the Aol.

The process may involve up to three phases:

• Phase 1: Solution Brief: Companies submit a brief (max 5 pages or 15 slides) outlining their proposed solution. Evaluation is based on responsiveness, technical merit, and funding availability.
• Phase 2: Presentation/Pitch (if applicable): Selected companies may be invited to present their solution, detailing its innovative application, ROM price, IP, and further information.
• Phase 3: Commercial Solution Proposal (CSP): Companies with meritorious submissions may be invited to submit a full proposal (Volume I - Technical, Volume II - Price).

Both traditional and non-traditional defense contractors are eligible. Specific set-aside requirements will be detailed within individual Aols.

• Companies are encouraged to check www.sam.gov frequently for new Aol postings.
• Proposal preparation costs are not recoverable.
• Companies must have a Unique Entity ID (UEI) and be registered in SAM.gov and PIEE to receive an award.
• The Contracting Officer is Ms. Kelsey Greenwell.